PYMNTS

NOVEMBER 17, 2020

Over 60 percent of banks say fraud volumes are rising, with over 40 percent reporting that average fraud hit value is going up. Under COVID, one study finds that 22 percent of Americans had been targeted by pandemic-related fraud attempts as of April.

Fraud 182

Fraud Study Analytics Tools 182

PYMNTS

SEPTEMBER 29, 2020

Mastercard, through its collaborative fraud and dispute resolution technology Ethoca , will now offer a new version of online statements with added logos and clear business names for each transaction. The release said doing so is a way to both clear up confusion for customers and also to allow brands a way to establish more presence.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

NOVEMBER 26, 2020

Social Security Administration, for example, requires recipients using its website to provide unique eight-digit codes sent via text to their smartphones in addition to their usernames and passwords when they sign up or log in. . A silver lining exists, however. It also outlines some of the frictions entities face when doing so. .

Security 174

Security social media Retail Fraud 174

PYMNTS

APRIL 25, 2019

However, according to the Remote Payments Study conducted by PYMNTS in September 2018, behavior habits are shared by consumers based on income, age and gender. percent, while branded options like Apple Pay (3.2 mCommerce isn’t one-dimensional. Consumers shop everywhere at anytime, and no two mobile users have the same behavior.

Study 165

Study Mobile Payments Cards 165

PYMNTS

AUGUST 5, 2019

Perhaps that’s why, in the midst of the seemingly never-ending stream of headlines about data breaches, account takeovers, stolen credit cards and online fraud , the notion of “check fraud” seems something of an outlier for the up-and-coming fraudster looking to make a decent living. The Whole New World of Check Fraud.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

NOVEMBER 20, 2019

Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of restaurant meals are eaten on-premises, down from 40 percent several years ago. Fraud is a constant concern for QSRs and their customers. Deep Dive: Exploring The Rise Of Gift Card Fraud.

Fraud 111

Fraud Mobile Study Cards 111

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example.

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

PYMNTS

FEBRUARY 24, 2020

But even restaurants that are leveraging mobile ordering are being faced with more avenues for fraud to enter. Many expansions like these, however, are halted by the encroaching possibility of fraud. Such developments bring their share of challenges, including the threat of fraud, but pan-Asian eatery P.F. About the Tracker.

Data 214

Data Fraud Mobile Florida 214

PYMNTS

OCTOBER 1, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS explores the latest developments in the world of digital ordering, including the rise of artificial intelligence (AI) and machine learning (ML), especially for QSRs protecting themselves against fraud. Other third-party platforms have come under fire for a more insidious type of fraud.

Mobile 144

Mobile Data Fraud Study 144

PYMNTS

DECEMBER 21, 2020

These growing revenue streams carry their own risks, however, not the least of which is their propensity to be targeted by fraud.”. Fraud is of course a problem in the MOA ecosystem, and the latest Mobile Order-Ahead Tracker® contains prescriptive ideas for dealing with bad actors while serving good food. Fighting Emerging Schemes.

Mobile 151

Mobile Fraud Policies Study 151

Insights on Business

NOVEMBER 1, 2018

Enterprise Fraud Management is being reinvented. Here are some key questions that should be asked of Enterprise Fraud Management vendors: Question #1: How versatile is your data model? Most fraud detection solutions only ingest out-of-the-box transactional data and basic customer and account information.

Fraud 107

Fraud Management Software Data 107

PYMNTS

DECEMBER 27, 2016

Account takeovers, even of high-profile people, has become a common occurrence in this era of sophisticated cyberattacks and hacks, but researchers think they’ve found a way to fight back against account takeovers : cryptographically based security keys.

Security 115

Security Google Study Report 115

PYMNTS

OCTOBER 14, 2020

That’s bringing card-tot-present (CNP) security issues to the surface, and platform solutions to the rescue. It’s all sunny news for debit brands and users, but there’s a caveat: it’s fraud. According to the October Next-Gen Debit Tracker® , “One recent study found that the number of active phishing sites in the U.S.

Cards 182

Cards Fraud Study Online 182

PYMNTS

SEPTEMBER 6, 2019

Unscrupulous practices can tarnish a brand that acts as an online marketplace facilitator. Verifying Digital Identity In The Sharing Economy , PYMNTS examines how consumers use sharing economy platforms in their everyday lives and how those platforms are taking measures to defend against digital fraud and identity theft.

Security 125

Security Data Online Regulation 125

PYMNTS

APRIL 15, 2020

The only way the industry can solve this growing and costly problem is through industry-wide collaboration between card issuers, merchants and card brands sharing purchase insight in real time through the channels consumers know and trust,” he added. It estimates that each dispute costs $15-$70 for both card issuers and merchants.

Fraud 167

Fraud Cards Tools Online 167

NCR

JANUARY 4, 2018

There are many actions financial institutions can take to strengthen their defenses against fraud , such as equipping themselves with the latest machine learning and analytics solutions to identify threats before they have a major impact. However, it’s often said that the weakest link in the banking security chain is the customer.

Fraud 72

Fraud social media ATM Groups 72

PYMNTS

JANUARY 30, 2020

eBay is further looking to compete with other sneaker storefronts via direct partnerships with several sneaker brands. How AI Can Help With Consumer Onboarding Security. To learn more about how AI security enhancements can improve the platform economy, visit the Playbook’s Case Study. About the Playbook.

Miami 132

Miami social media Case Study Chicago 132

PYMNTS

OCTOBER 23, 2018

As well, digital billing can help reduce healthcare fraud and errors in the $3.5 One is the increasing prospect of fraud, of criminals breaking into healthcare IT systems in search of patient data, the scope of which can enable identity theft in ways that are relatively easier than in other sectors. trillion-per-year healthcare space.

blockchain 173

blockchain Study Case Study Fraud 173

PYMNTS

FEBRUARY 14, 2017

According to the results of the Hacking America: Cybersecurity Perception study, American consumers are at risk of “cyber confusion” in both the workplace and at home. This study helps to highlight the ongoing confusion among Americans, both at home and while at work, regarding cybersecurity,” Ryan Naraine, head of the U.S.

Survey 144

Survey Study Security Data 144

PYMNTS

MARCH 20, 2020

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. It takes effort to balance seamless-but-fraud-free user experiences. Can The New England Patriots Brand Survive Losing Tom Brady?

Technology 181

Technology Apple New York City social media 181

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Data privacy and security is a hot topic and is only getting hotter. By Katie Kuehner-Hebert. Bob Hickok.

Data 91

Data How To Community Bank California 91

PYMNTS

JULY 25, 2018

That means defending against the biggest customer betrayal: fraud. This month’s Mobile Order-Ahead Tracker explores new approaches to building loyalty, ranging from giftable rewards points to blockchain-based loyalty programs, as well as the latest studies and insights on keeping restaurants and their customers safe from bad actors.

Mobile 101

Mobile Report Fraud Payments 101

PYMNTS

AUGUST 15, 2019

Kount, he noted, is partnered with many of the largest QSR brands in the world — and had a front seat for their rapid emergence of a whole host of mobile and digital transaction touchpoints that have exploded across the market in the last several years. Seeing The Whole Fraud Picture . I didn’t see it yet,” Wiskirchen told Webster.

Technology 116

Technology Fraud Mobile Cards 116

PYMNTS

DECEMBER 4, 2017

This time of year has been no different for these seven startups, all of which have launched new products and features, fielded new investor funding, upped the security ante and, in the spirit of the holidays, generally worked toward payments peace on Earth. Weeks and hours whirl away, and there always seems to be something going on.

Payments 112

Payments Risk Management Data Branding 112

FICO

JUNE 9, 2016

Millennials reward positive fraud outcomes. FICO’s latest research on consumer banking trends has revealed that 22% of US consumers will close an account after a fraud incident, while 29% of Millennials will close all accounts with that bank. with “Security.”. Again, you can download your copy of the study here.

Millennials 40

Millennials Fraud social media Survey 40

Gonzobanker

OCTOBER 27, 2022

While there is no modification to requirements related to interchange fees, this change will negatively impact banks’ and credit unions’ payments revenue and, likely, increase their fraud-related costs. Assess the fraud implications of the amended regulation. Financial security.

Cards 78

Cards Fraud Regulation Trends 78

PYMNTS

AUGUST 9, 2018

Other figures from the first quarter of 2018 show that 299 brands suffered phishing attacks during that period, up about 15 percent quarter over quarter. Those attacks include targets from a “more diverse set of brands” than in the recent past, with cloud storage providers now appearing in the top 10 most targeted during Q1.

Survey 111

Survey social media Online Data 111

PYMNTS

NOVEMBER 20, 2019

The first stop on this small tour of ongoing AI developments involves Nike, the iconic global shoe brand. When it comes to payments, artificial intelligence does indeed hold the promise of bringing more efficiency to a variety of areas, not the least of which is online security.

Tools 126

Tools Video Marketing System 126

Cisco

APRIL 7, 2019

How can firms provide rich customer experiences in an ever-changing environment without sacrificing security along the way? How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Cyber security is more than just “top of mind.” A recent study by Accenture reported on 30 major banking applications.

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

JUNE 20, 2018

Real-time location data continues to gain a larger role in eCommerce and digital marketing, according to various surveys, case studies and analyst reports. brands, and that figure is projected to rise to $32.4 It is part of the digital bloodstream of voice-activated devices such as Amazon’s Alexa, along with connected cars.

Data 109

Data Survey Oregon Branding 109

PYMNTS

NOVEMBER 28, 2016

For many consumers, it looks as though the convenience of online shopping can offset the security risks that may come with of online shopping. The study revealed that 71 percent of consumers hacked from online shopping were actually hit during the months of November and December when holiday shopping is typically in full swing.

Millennials 100

Millennials Security Online Survey 100

PYMNTS

NOVEMBER 22, 2016

According to the research study, cybercriminals leverage five of the leading eCommerce brands to exploit consumers doing Black Friday shopping across mobile and web. Threat actors have focused on the top five leading brands in eCommerce. Last year, consumers spent more than $5.8

Mobile 100

Mobile Branding Risk Management Study 100

Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. This obviously has major consequences for an institution’s reputation and a direct impact on brand loyalty” (The Financial Brand). And those abandonment rates?

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

APRIL 7, 2019

How can firms provide rich customer experiences in an ever-changing environment without sacrificing security along the way? How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Cyber security is more than just “top of mind.” A recent study by Accenture reported on 30 major banking applications.

Trends 48

Trends Cyber Security Big Data Analytics 48

Cisco

MAY 25, 2021

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

Strategy 71

Strategy Mobile Study System 71

PYMNTS

FEBRUARY 3, 2017

They are looking for brands to help simplify their day-to-day life with these features, and so it’s our mandate to evolve alongside that customer base and to ensure we’re constantly meeting those changing needs and wants as they evolve.”. population has concerns about security when it comes to mobile payments.

Payments 100

Payments Mobile Apple Study 100