PYMNTS

DECEMBER 5, 2018

T-Mobile executives had to allocate time and resources to protecting the brand. Unfortunately, because this area of security and risk mitigation is relatively new, especially for legacy FIs, Simkins said there is still much that security experts have to figure out. Even so, the damage had been done.

Security 192

Security Fintech Risk Management Strategy 192

Bobsguide

AUGUST 17, 2018

A recent Intrapay study into consumers’ ecommerce experiences revealed the key conundrum facing payment processors; the challenge of providing simpler payments while offering optimum security. Some 90% of the 650 respondents to the study reported that security is the most important aspect.

Branding 74

Branding Payments Study Security 74

PYMNTS

DECEMBER 27, 2016

Account takeovers, even of high-profile people, has become a common occurrence in this era of sophisticated cyberattacks and hacks, but researchers think they’ve found a way to fight back against account takeovers : cryptographically based security keys.

Security 115

Security Google Study Report 115

PYMNTS

JULY 11, 2018

The Internet of Things (IoT) cybersecurity solutions market is poised to hit $6 billion globally by 2023, according to a new study from Juniper Research. According to the researcher, smart home IoT security spending will be less than 17 percent of the consumer market in 2023.

Security 116

Security Survey Industry Study 116

PYMNTS

SEPTEMBER 29, 2020

The release said doing so is a way to both clear up confusion for customers and also to allow brands a way to establish more presence. A study commissioned by Ethoca showed that 96 percent of U.S. By enriching transaction details, merchants can alleviate friendly fraud, reduce chargebacks and improve the customer experience.”.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

JULY 13, 2016

Gen-Z shoppers, defined as those between the age of 14 and 19, are about to become the most coveted demographic in all of retail, according to a study entitled “The Next Generation of Retail” by retail marketing firm Interactions. Other interesting findings of the survey, which involved 2,000 U.S.

Study 100

Study Millennials Retail social media 100

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example.

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

NOVEMBER 2, 2020

The study found that whether it’s first impressions or parting sentiments during the checkout or delivery process, trust is a critical but tricky thing to build. Firms must also make sure that their sites provide the brand-name buy buttons and payment platforms like Apple Pay or Amazon Pay that consumers know and trust.

Study 239

Study Security Apple Policies 239

PYMNTS

MARCH 13, 2019

To compete, finance providers should be utilizing data-derived insights to secure their customer base, improve their service and capitalize on their brand strength.” The latest entrants to the market bring agility and a sharp focus on customer service. Cross-selling opportunities were cited by 42 percent of companies.

Study 155

Study Customer Experience Fintech Survey 155

PYMNTS

SEPTEMBER 6, 2019

Unscrupulous practices can tarnish a brand that acts as an online marketplace facilitator. No one wants to answer a call or have to physically submit ID documents, but how much friction is tolerable for security’s sake? According to this study, though, platforms’ fear of adding friction to signup and login processes may be overblown.

Security 125

Security Data Online Regulation 125

PYMNTS

OCTOBER 9, 2020

One study on six countries, including Canada, the U.K. state employment programs to phishing scams with bad actors claiming to represent retailers — such as luxury brand Vince Camuto in one recent email scam — to good old-fashioned identity theft. These schemes range from tailored attacks against U.S. The Future of Email Verification.

Fraud 208

Fraud Security Mobile Examples 208

PYMNTS

JULY 20, 2017

million cardholder details are on sale for an average of $6 each, with prices varying dependent on the level of security associated with the card and cardholder. Unfortunately, it’s a sign that criminals continually seek to lower barriers to entry, which then put more criminals into the ecosystem and cost card brands, retailers and consumers.

Study 124

Study Online Course Cards 124

PYMNTS

NOVEMBER 17, 2020

Under COVID, one study finds that 22 percent of Americans had been targeted by pandemic-related fraud attempts as of April. PYMNTS’ latest Digital Fraud Tracker® , done in collaboration with Simility , is a study in the forces impacting fraud and security in a year when cyberthieves have been having a field day.

Fraud 182

Fraud Study Analytics Tools 182

Perficient

SEPTEMBER 15, 2020

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. How do they address problems like the ones you’re attempting to solve? 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 16, 2020

Going straight to the heart of the matter, PYMNTS’ October Digital Identity Tracker® , done in collaboration with Jumio , states that “consumers’ growing digital habits are prompting many digital identity solution providers to view verification as part of the consumer engagement process as well as a means to ensure security and privacy.”.

Security 189

Security Knowledge Base Customer Experience Retail 189

PYMNTS

DECEMBER 7, 2017

A new study has revealed that Alexa users are buying more, which means that its voice technology is turning into a major marketing platform for consumer brands. CNBC reported that the study, conducted by Linc Global, found that Amazon Echo owners increased their purchases of consumer products, such as diapers, by 13.5

Study 102

Study Branding Examples Retail 102

PYMNTS

FEBRUARY 25, 2020

Recent studies are showing counter trends right now that are proving the adage that consumers want what they want — even if it’s a contradiction. Thirty-three percent of consumers report that lack of security features have stopped them from using voice commerce. The bottom line is that data security is on the radar for consumers.

Retail 202

Retail social media Study Security 202

The Financial Brand

MAY 6, 2024

This article More Americans are Reaching Retirement Age Than Ever — and They’re Not Ready appeared first on The Financial Brand. A recent study by the Retirement Income Institute and Alliance for Lifetime Income found nearly two-thirds of those approaching retirement are unprepared to do so.

Study 34

Study Branding Capital Security 34

PYMNTS

JANUARY 15, 2018

Visa announced late last week that merchants can now tap into its suite of sensory branding via a pilot program. point-of-sale terminal manufacturers – such as Equinox Payments, Ingenico Group, Poynt and Verifone – to pilot sensory branding with merchant partners in the coming year.

Cards 138

Cards Branding America Study 138

PYMNTS

OCTOBER 14, 2020

That’s bringing card-tot-present (CNP) security issues to the surface, and platform solutions to the rescue. It’s all sunny news for debit brands and users, but there’s a caveat: it’s fraud. According to the October Next-Gen Debit Tracker® , “One recent study found that the number of active phishing sites in the U.S.

Cards 182

Cards Fraud Study Online 182

PYMNTS

FEBRUARY 14, 2017

According to the results of the Hacking America: Cybersecurity Perception study, American consumers are at risk of “cyber confusion” in both the workplace and at home. This study helps to highlight the ongoing confusion among Americans, both at home and while at work, regarding cybersecurity,” Ryan Naraine, head of the U.S.

Survey 144

Survey Study Security Data 144

Social Assurance

FEBRUARY 5, 2021

When we ask financial brands what makes them unique, the answer is often the same: “our people” or “our employees really care.” This answer comes from your brand. What is a brand? A brand is what your company stands for and believes. Why Does Brand Storytelling Matter? ” Pro Tip.

Branding 17

Branding Community Marketing Strategies US 17

PYMNTS

OCTOBER 6, 2020

Who ever imagined that the ways in which we pay would become so enmeshed in feelings of customer satisfaction, brand loyalty, and the profound commercial affinities now achievable? Nearly 80 percent of FI executives believe these innovations will help them differentiate themselves and compete, the study showed.”.

Innovation 161

Innovation Study System Fintech 161

The Paypers

APRIL 14, 2017

(The Paypers) Severe cyber security breaches could hurt company brand and erode companies’ share prices permanently, according to a study issued by Oxford Economics and IT consultant CGI.

Branding 28

Branding Cyber Security Company Study 28

PYMNTS

OCTOBER 1, 2019

They can also tarnish the image of brand partners that are relying on delivery services to do what they promise. QSRs are fighting back against bad actors by partnering with third-party payment processors and incorporating security technologies to authenticate customers. Chipotle uses similar tools for securing its rewards program.

Mobile 144

Mobile Data Fraud Study 144

PYMNTS

OCTOBER 5, 2020

Such brand loyalty and user growth aren’t going unnoticed by merchants, with more and more expanding their QR offerings. For instance, the PYMNTS/AmEx study noted that 30 percent of Americans made their first mobile wallet and contactless purchases during the pandemic’s early stages. And that rose to more than 50 percent of U.S.

Payments 360

Payments Cards Retail Branding 360

PYMNTS

FEBRUARY 24, 2020

A study from Kount and Javelin Research found that more than 40 percent of restaurants and other businesses have had online initiatives stopped due to the potential for cybercrime. Many expansions like these, however, are halted by the encroaching possibility of fraud. Chang’s found that these struggles were ultimately worth it.

Data 214

Data Fraud Mobile Florida 214

PYMNTS

SEPTEMBER 16, 2019

The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. This study, the third in our annual series, identifies marked shifts in the attitudes, behaviors and expectations for the role devices, apps and purchasing channels play in how U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

NOVEMBER 4, 2020

doubled to more than two million during the six months preceding the study, for example. Open banking, in brief, securely shares and analyzes data allowing financial institutions (FIs) and FinTechs to iterate and ideally create wonderful new money products that people will love. One need only look to the U.K. for a foretaste. “A

US 171

US Boston Regulation Data 171

PYMNTS

JULY 1, 2019

All in all there was a 26 percent quarter-over-quarter boost in malicious emails that sought to bring victims to phishing sites, and in one tactic “spoofed” major brands. The roster of other spoofed and well-known brand includes Apple, PayPal and OneDrive, said the report.

Fraud 154

Fraud Report Minnesota Branding 154

PYMNTS

DECEMBER 13, 2019

According to one Mastercard study , about one-third of millennials and Gen Zers would let a bot plan their next trip in an automated fashion using data from their travel history. Platforms are doubling down on security in the wake of embarrassing data breaches and steady consumer fraud complaints, but it’s a fluid situation.

Fraud 130

Fraud Millennials Comparison Online 130

PYMNTS

JANUARY 30, 2020

eBay is further looking to compete with other sneaker storefronts via direct partnerships with several sneaker brands. How AI Can Help With Consumer Onboarding Security. To learn more about how AI security enhancements can improve the platform economy, visit the Playbook’s Case Study. About the Playbook.

Miami 132

Miami social media Case Study Chicago 132

Perficient

APRIL 14, 2022

Data sharing relies on trust between a brand and the consumer willing to share it. A broad study indicates that 60% of global customers are willing to share data in return for perceived value from their insurance carrier. Unfortunately, insurance also ranks in the global top 10 not trusted industries. Understanding Our People .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

DECEMBER 21, 2020

A system that can protect customer information can help businesses avoid brand and operational damage. Studies have suggested that these advanced technologies can improve fraud detection rates by as much as 50 percent and — just as importantly — reduce false positive rates by 60 percent.”.

Mobile 151

Mobile Fraud Policies Study 151

PYMNTS

NOVEMBER 20, 2019

Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of restaurant meals are eaten on-premises, down from 40 percent several years ago. The study also discovered that 37 percent of consumers would abandon a QSR entirely if they were defrauded.

Fraud 111

Fraud Mobile Study Cards 111

PYMNTS

FEBRUARY 26, 2020

For example, a Comcast Wi-Fi network would not currently be able to integrate a separate network that operates a home security system or a smart refrigerator that connects to a phone app. Smart home technologies, however, will need to accommodate several networks through APIs (application programming interfaces).

Software 140

Software Study Technology Analytics 140

Banking 2020

APRIL 24, 2015

Articles via Mobile Payments Today, BAI Banking Strategies, The Financial Brand, Bank News. Study: improved security is key to success for mobile banking: A recent survey from RateWatch revealed that while mobile banking may be struggling to attract new customers, those already using it are doing so more often.

Millennials 40

Millennials Innovation Security Mobile 40