FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

MAY 28, 2019

According to a report on Tuesday (May 28), a France-based “digital banking startup aimed at teenagers” called Pixpay has raised nearly $3.5. There will always be teenagers, after all, and they have significant power and influence, along with a native mastery of mobile and other associated technologies. million in fresh capital.

Digital Banking 139

Digital Banking Google Mobile Groups 139

Jack Henry

DECEMBER 2, 2021

This means that when they open a new account at your bank or credit union, they aren’t thinking about the complex security measures that go into protecting their funds. Instead, they’re thinking of the quick and easy process they’ve experienced with their favorite brands.

User Experience 148

User Experience Fraud Branding Security 148

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example.

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

OCTOBER 11, 2019

Direct-to-consumer (DTC) brands are putting a new spin on athleisure wear , inspired by the CBD-based wellness trend. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). All this, Today in Data.

Trends 122

Trends Innovation Technology Marketing 122

The Financial Brand

AUGUST 10, 2021

Anemic lending and vaccination questions aren't the only things nagging banking leaders. A 'pandemic' of fraud must also be dealt with. The post Banking and Payment CX Jeopardized By Surging Digital Fraud appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Fraud 43

Fraud Payments Banking Trends Analysis 43

PYMNTS

JANUARY 27, 2021

The CU’s goal was to transition to an automated service model, with virtual channels for mobile and online banking as well as an upgraded contact center, according to Jacqui Kearns , chief brand officer for Affinity. “We

New Jersey 223

New Jersey Connecticut Fraud System 223

PYMNTS

SEPTEMBER 29, 2020

This can lead to consumers contacting their banks, which could incur costs and waste time with unnecessary chargebacks. Mastercard, through its collaborative fraud and dispute resolution technology Ethoca , will now offer a new version of online statements with added logos and clear business names for each transaction.

Online 243

Online Guidelines Study Fraud 243

PYMNTS

MARCH 28, 2019

The inaugural edition — based on input from 3,813 consumers, 102 CU executives and 49 FinTech executives — examines over 190 data points on how CUs pursue innovations related to data security, fraud and anti-money laundering. percent cited fraud protection and 33 percent cited data security as their key priorities for the same timeframe.

Fraud 139

Fraud Innovation Fintech Security 139

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. Bank and credit union leaders must love their due diligence! Choosing a new partner is no small feat.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

FICO

AUGUST 6, 2018

Identity fraud is a significant risk to your business; expense, customer satisfaction and brand reputation are all at risk. The financial impact is significant: Consumers lost more than $16B to identity theft (application and account take-over) in 2016, and annual first-party fraud losses, including synthetic ID fraud, for U.S.

Fraud 49

Fraud Data ATM social media 49

PYMNTS

OCTOBER 5, 2020

In addition, 3M said it has rolled out hotlines around the world aimed at collecting complaints about suspected price-gouging and fraud by makers and sellers of counterfeit respirators.

Minneapolis 168

Minneapolis social media Fraud Resources 168

Gonzobanker

JUNE 7, 2023

The launch of Charlie points to an underserved niche in banking: older adults. In mid-May, a digital bank account for the 62+ crowd debuted in the United States. Mix in the added drama of regulators condemning the banking-as-a-service model, and there’s added risk. Well, it happened. life expectancy was 76.1

Los Angeles 118

Los Angeles Fintech Digital Banking Tools 118

PYMNTS

MARCH 19, 2019

Is there a newer way to treat data that might also help prevent fraud? Meanwhile, it’s becoming clear that when it comes to banks trying to gain an edge in this increasingly mobile and digital world, technology doesn’t always function as a silver bullet. 30 years: Age of the world wide web.

Data 124

Data Payments Fraud Branding 124

PYMNTS

JULY 29, 2019

At the time the transaction was announced, the companies said users would benefit from a “highly complementary combination” that offers a range of payments and financial services, spanning account processing and digital banking, integrated payments and the Clover POS system, among other products and services.

Data 185

Data Leadership Taxes System 185

PYMNTS

SEPTEMBER 8, 2020

The result is a slew of unstructured data coming in from a variety of sources; financial service providers must try to make sense of it in order to maintain regulatory compliance and mitigate the risk of fraud. Middesk aims to help these firms streamline and digitize this process. On Tuesday (Sept. On Tuesday (Sept.

Fintech 198

Fintech Compliance Fraud social media 198

PYMNTS

SEPTEMBER 4, 2020

We dive into PayPal's installment options, consumer trust in digital banking, and Walmart and Amazon's battle for the digital consumer. In the brand new How We Shop Report , PYMNTS surveyed 2,163 U.S. consumers to identify the five features merchants need to meet their digital-first customers’ payment preferences.

Survey 175

Survey New York City Digital Banking Online 175

PYMNTS

SEPTEMBER 15, 2020

Oyster, he added, can leverage the cultural mistrust of traditional banks in Mexico with the general trust that country’s citizenry places in foreign brands (Starbucks, he said by way of example, is ubiquitous and beloved in Mexico). “The world needs a FinTech operating system.”. Widening Debit’s Acceptance.

System 258

System Operations Fintech Taxes 258

Independent Banker

JANUARY 31, 2022

A recent report by Cornerstone Advisors found that bankers are either strongly interested in or already working with fintechs in three main areas: digital account opening (71%), mobile wallets (41%) and fraud/risk management (47%). Digital account opening. And I’d argue that the digital branch is your most important branch.”.

Community Bank 159

Community Bank Community Fintech Risk Management 159

PYMNTS

JUNE 26, 2020

The Bank of China is one of over 12 commercial banks that lent to the German payment through a facility, and the move could present a mortal danger to Wirecard. Visa Launches Advanced Identity Score To Help FIs Fight Application Fraud. Brazil Central Bank Cites Lack Of Competition In Shutting Down WhatsApp Payments.

Apple 231

Apple Payments Meeting Conference 231

FICO

JUNE 15, 2023

Now, I can practically send, transfer, or pay by accident by simply looking at my smartphone, which can make fraud prevention a real challenge. It’s about time we add some sensible friction to the real-time payment process as we race hellbent-for-leather down the digital freeway.

Fraud 52

Fraud South Carolina Survey Management 52

PYMNTS

JUNE 30, 2020

Credit union (CU) members are traditionally loyal, but the accelerated shift to digital banking amid the pandemic has led a growing number to consider other banking options. percent of CU members are at least “somewhat” interested in using challenger banks, while 1.7 About the Tracker.

Report 133

Report Innovation Florida Cards 133

PYMNTS

NOVEMBER 15, 2019

The branding will reflect the financial institutions and not Google. Deutsche Bank Admits Widespread Payment Failures To BoE. Deutsche Bank told U.K. Governments are tightening know your customer (KYC) and anti-money laundering (AML) requirements on various industries out of increasing concern over fraud threats.

Google 139

Google Payments Apple cryptocurrency 139

NCR

MARCH 11, 2016

Articles via Visa Corporate Tumblr, Payments Cards & Mobile, Financial Brand. Why your bank wants to track your phone: In an effort to reduce credit card fraud, banks such as Visa and MasterCard, are offering location-based antifraud services such as a phone tracker.

Digital Banking 40

Digital Banking Payments Study Analytics 40

PYMNTS

FEBRUARY 11, 2020

Businesses can also brand reminder notifications with the company’s logo and message, as well as specify the frequency of payment request alerts. In addition, payment reconciliation reports are produced daily, and tracking outstanding AR is streamlined.

Analytics 144

Analytics Fraud Management Payments 144

PYMNTS

JULY 30, 2019

The Future of Bank Branches. Thynk Digital and The Financial Brand recently conducted a survey that found 70 percent of bank and credit union executives think their FI could not survive without physical branches. percent noted anti-fraud initiatives. The May 2019 PYMNTS Credit Union Innovation Playbook found 79.4

Innovation 115

Innovation Fraud Mobile Video 115

PYMNTS

JULY 13, 2020

This fraud type occurs when bad actors seize control of victims’ bank or online merchant accounts and spend ill-gotten funds, and it is likely to become more frequent until FIs can demonstrate that their defenses are strong enough to deter criminals’ attempts.

Security 147

Security Fraud Survey Customer Experience 147

Gonzobanker

FEBRUARY 20, 2021

GonzoBanker mothership Cornerstone Advisors’ recent What’s Going On In Banking 2021 research points to digital account opening being the top bank tech replacement priority in mid-size banks for the third year in a row. Digital banking providers answered the demand with digital account opening solutions.

Digital Banking 97

Digital Banking Lending ATM Atlanta 97

The Financial Brand

AUGUST 13, 2018

To build mobile banking usage, financial institutions need to give consumers more tools with push-button convenience right at their fingertips. The post Digital Banking Engagement Requires Giving Consumers More Control appeared first on The Financial Brand.

Digital Banking 20

Digital Banking Tools Branding Mobile 20

PYMNTS

JUNE 21, 2019

Branding is also easily underestimated, but is something credit unions need to keep front and center in the consumer experience because the expanded offerings are only as valuable as they are a recognizable part of the credit union experience. Rather, they are potential partners in filling the gaps in the service offerings.

Fintech 163

Fintech Fraud Data ATM 163

PYMNTS

APRIL 1, 2019

percent of CU members said they would not switch from a CU to a FinTech because they have less trust in these brands. The root of trust, Lynch noted, is always going to be security for consumers, because that is first and foremost what consumers look to banks to do — keep their funds secure.

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

JUNE 18, 2018

So are mobile and fraud alerts. However, for banks and credit unions still trying to do more to meet the demands of customers in this digital world (and as those customers continue to become more demanding), service can never slip. Data collection is vital.

Fraud 110

Fraud Cards Mobile ATM 110

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

The Financial Brand

AUGUST 3, 2021

The downside of the surge in digital banking is a barrage of increasingly hard-to-detect email scams using trusted bank brands as a disguise. The post The Rising Toll of Phishing Undermines Trust in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 41

Banking Trends Analysis Branding Trends 41

PYMNTS

APRIL 30, 2018

Digital banks. Digital Banks. If the blockchain is all about replacing the global financial system and marketplace lending is all about replacing traditional lenders, digital banks in the developed world are about upending the traditional banking ecosystem. Monzo bank , one of the larger U.K.-based

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

OCTOBER 18, 2020

subsidiary president Greg Braca , according to The Globe and Mail, said in a statement that Plaid's “intentional, unauthorized use of TD’s name and branding is deceptive.”. Plaid, the allegations went, had worked to monetize the data.

New Jersey 312

New Jersey California Software Branding 312

Accenture

SEPTEMBER 22, 2019

Traditional banks have responded by innovating and creating their own digital banking brands—witness the launches of RBS’s Bó and HSBC’s Connecting Money app. The incumbents’ approach usually involves running parallel propositions and launching lower-cost digital frameworks to attract new users.

Innovation 150

Innovation Metro Apple Marketing 150