PYMNTS

MARCH 24, 2017

They say an ounce of prevention is worth a ton of cure — and nowhere is that more apparent that in the world on buying and selling online. speed, reliability) of their online services. Catchpoint’s goal: Make it possible to deliver amazing digital experiences to their customers. The Bon-Ton Stores, Inc.,

Online 102

Online Data User Experience Retail 102

PYMNTS

SEPTEMBER 29, 2020

Walmart is keen to get a strong brand backing its eCommerce business, while Tata Group wants a global name and an established player in the online space,” a source told Mint. Chandrasekaran said the app would be a huge opportunity for the company. . On Monday (Sept. Sources told the news service that Tata Sons Pvt.,

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

FEBRUARY 21, 2020

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. Bond makes its money by charging brands for storage in the nano distribution centers, and for pick-and-pack services offered for deliveries.

New York 201

New York Metro User Experience Retail 201

Perficient

JANUARY 16, 2023

Getting Your Company Started With Embedded Finance . Whether with the assistance of an experienced digital experience consultant such as Perficient or by themselves, one looking to implement embedded finance must finalize a strategy that analyzes the digital needs of their company and its clients. Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

Perficient

FEBRUARY 4, 2021

Many companies view accessibility remediation as a one-off project or a parallel effort to their current development life cycle. Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. In fact, it is the opposite.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. More companies are attending to the motivation factor, adding value to payment apps and processes that provide incentive for consumers. We’ve seen that evolution from brands in terms of omnichannel offerings that customers actually seem to want. The reason?

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MAY 3, 2016

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. According to a new study from app research firm Dynatrace, one brand reigns supreme in this competition – and it might not be the most intuitive winner. percent of the time. However, a slip of just 1.06

Study 100

Study User Experience Apple Branding 100

PYMNTS

MARCH 9, 2020

It’s a nuanced but important addition to the eCommerce experience. For many eCommerce companies Amazon’s most important native advantage is not its purchasing and distribution power, but rather its ability to streamline and customize the payment process, making it frictionless and intuitive for consumers.

Retail 208

Retail User Experience Study UX 208

PYMNTS

MAY 20, 2020

Business survival amid the global pandemic has been a challenge but some brands were able to leverage the situation by tapping technology and turning lemons into lemonade. We were able to sell that to our guests online.”. Paytronix also teamed up with third-party aggregators to further enhance the digital ordering experience.

Meeting 134

Meeting Florida Ohio Texas 134

PYMNTS

JANUARY 28, 2021

There’s no denying that consumers of all ages are increasingly comfortable shopping online, but when it comes to younger, digitally native customers, it turns out they’re also increasingly comfortable selling online, too. Building The Brand. So, we think a lot about, like, ‘How can we truly be everything for everyone?’”

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The company is also working with issuers, including Citi and Fifth Third Bank, to convert cards on file into tokens.

Cards 150

Cards Security Online Branding 150

PYMNTS

MARCH 24, 2017

Whether in online marketplaces or in the brick-and-mortar space, the best merchants want to make shopping an easier experience for their customers. In an effort to address shopping cart abandonment, some companies are seeking to improve the shopping experience by refining the shopping cart itself with connected robotic technology.

Online 113

Online Retail Technology Company 113

PYMNTS

SEPTEMBER 6, 2018

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101

Branding Online Millennials Retail 101

PYMNTS

JANUARY 8, 2021

But for all the challenges thrown up by 2020, the surge of consumers online has forced merchants to raise the level of their digital checkout game, according to the latest edition of the PYMNTS Checkout Conversion Index. percent for online and 1.4 The year 2020 saw the overall index score rise by 2.2 The Classics Still Count .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. “One Some 15 percent of the U.S.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 2, 2019

With more consumers than ever turning to mobile apps for their QSR orders, the competition among online ordering platforms is increasingly fierce. The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands.

Security 152

Security Mobile Branding User Experience 152

PYMNTS

OCTOBER 10, 2019

His real estate company, City Storage Systems, bought a stake in Rebel Foods Pvt. in India, a cloud kitchen company that has a valuation of around $525 million. Cloud kitchens, sometimes called KaaS (kitchens as a service) or ghost kitchens have emerged as a new model, driven by the rise of online ordering and delivery services.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. There are lots of different styles of consumers.

Branding 121

Branding User Experience Trends National 121

PYMNTS

JANUARY 9, 2020

For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon. And 43 percent of Gen Z shoppers believe that the faster you can buy something, the better the quality of the company or the product itself. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. Pay by Bank app (PbBa) — created by Vocalink, a Mastercard company — leverages the U.K.’s

Retail 116

Retail User Experience ATM Security 116

PYMNTS

MAY 16, 2018

Those profits also vastly outdrew the $78 million the company logged this time last year. “We We exceeded our expectations and saw strong performance across all three brands — Macy’s, Bloomingdale’s and Bluemercury,” said Jeff Gennette, chairman and CEO of Macy’s, Inc., per share — analysts had been looking for $0.35.

Branding 100

Branding Retail User Experience Online 100

Gonzobanker

MARCH 28, 2024

As the industry’s big tech companies go toe to toe with best-of-breed digital solutions, this era may be their last chance to prove they can remain competitive in the digital game: FIS is staking its hope on a credit Digital One or “D1” strategy. How important is integrating financial health capabilities into the experience?

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

MAY 26, 2017

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. According to Forrester, brands face a 50 percent higher revenue risk in 2017. Brands must either disrupt or be disrupted. PYMNTS: Why was the company founded?

Branding 103

Branding Community Survey Data 103

PYMNTS

OCTOBER 19, 2016

ContentSquare, an experience optimization platform for online and mobile businesses, announced Tuesday (Oct. The capital investment by Highland Europe will support ContentSquare’s global expansion and attract new talent to advance the company’s vision. 18) the completion of $20 million in Series B funding.

User Experience 100

User Experience Analytics Online Mobile 100

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JUNE 29, 2020

The financial press completely missed the news in CEO John Donahoe’s statements within and around its earnings last week , focusing instead on the company’s $790 million loss – which admittedly is worth a big headline. But more important than the scale of the loss is what Donahoe and his team are doing to reboot the company.

Retail 203

Retail User Experience Examples Training 203

PYMNTS

OCTOBER 15, 2018

As fraudsters continue to chip away at profits and threaten firms’ financial stability, security providers and banks alike are investing in solutions compliant with 3D Secure (3DS), protocols, which protect both consumers and the companies serving them. 3DS was initially introduced in 2001, and has continued to evolve over the past 17 years.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. Once there, shoppers are introduced to a variety of brands, including private-label store brands.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

APRIL 2, 2019

With more consumers than ever turning to mobile apps for their QSR orders, the competition among online ordering platforms is increasingly fierce. The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands.

Security 100

Security Mobile Branding User Experience 100

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

AUGUST 4, 2020

Those ecosystems will leverage the trust that consumers have placed in traditional financial industry players and tech companies of all sizes – including Big Tech , of course. In an announcement, the bank said it would work with Google to debut a co-branded, FDIC-insured, digital-only bank account next year.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

JANUARY 15, 2019

Even so, QSR brands such as Taco Bell and Teriyaki Madness are doubling down on creating new ways for customers to place their orders in the digital age. Brands was buying 3 percent ownership stake in food delivery service Grubhub and was teaming up with the company to provide delivery from two of its brands.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

MAY 6, 2019

Particularly popular, according to the report, are Louis Vuitton, Chanel, Gucci, Nike, Fendi and Balenciaga-branded items. And most fake accounts selling counterfeit merchandise usually upload a large quantity of posts every day, resulting in a chaotic and negative user experience,” the report stated. trillion every year.

social media 123

social media Branding Survey Report 123

PYMNTS

APRIL 11, 2017

More recently, the online retail giant rolled out additional capabilities for third-party developers to create skills that leverage the voice-activated assistant’s location capabilities. Users can also request a less specific set of data, such as zip code, to provide local insights and services. and globally.

Google 134

Google Apple User Experience Retail 134

PYMNTS

DECEMBER 18, 2019

Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers. What else can it do, though, especially for online marketplaces?

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

APRIL 21, 2016

Those that do decide to build new brands will likely need to ensure their customer experience rivals, or even surpasses, the experience offered by more traditional institutions. It’s an online savings account, we’re not the first ones to do this, certainly. When in doubt, spin out. Why spin out?

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100