Perficient

FEBRUARY 2, 2023

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. In 2023, we anticipate that more and more vendors will hop on the Instagram Shopping train.

Industry 471

Industry Trends social media Payments 471

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks.

social media 150

social media Lending Community Community Bank 150

PYMNTS

AUGUST 8, 2019

That truth especially applies in the world of credit unions, financial institutions (FIs) that are always fighting to survive among bigger banks and their relatively large holds of cash. Credit unions — along with most FIs — also have something else at stake when it comes to loyalty and rewards programs: branding.

Fraud 124

Fraud Innovation Customer Experience Branding 124

Abrigo

FEBRUARY 25, 2022

Takeaway 3 Keep an eye on updates to changing markets, including cannabis and antiquit ies trading . Banks, credit unions, and non-bank financial institutions ( NBFIs ) should w atch for t hese eight BSA /AML regulatory topics to see changes in 2022 and start preparing now to help your institution s tay up to date.

Regulation 195

Regulation Policies Compliance Washington 195

PYMNTS

FEBRUARY 27, 2020

Online and mobile banking’s increasing popularity has driven many credit unions (CUs) to embrace self-service models, emphasizing ATMs, digital banking and other remote services, and reducing physical branches’ importance. Helping Themselves to Banking Services.

Nevada 131

Nevada Innovation Security ATM 131

Abrigo

MARCH 7, 2022

There will likely be a grace period for implementing any changes, as was given with the 2018 rule, and banks and credit unions must be fully informed when that time comes. Cryptocurrency In general, traditional financial institutions have a low risk tolerance for banking cryptocurrency.

cryptocurrency 195

cryptocurrency Regulation Fraud Policies 195

PYMNTS

JULY 3, 2018

there are 5,757 credit unions with 103.992 million members – and it’s been reported by the Credit Union National Association (CUNA) that roughly 45.4 percent of the nation’s financially active adult population receives some financial services from a credit union. Across the U.S.,

Tools 105

Tools Fraud Data Training 105

Digital Growth Institute

DECEMBER 8, 2017

A couple of weeks ago I was in Washington, DC speaking to hundreds of financial institutions from around the country about how they can plan to generate digital leads for loans and new accounts.

DC 22

DC Training Marketing Washington 22

Gonzobanker

OCTOBER 13, 2020

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ This fast pace has banks and credit unions contemplating how they can compete in this mobile “arms race” and what unique value smaller institutions can bring to the table. . Make Digital Benchmarks and KPIs Visible.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

Abrigo

JANUARY 4, 2023

Guidance for banks on the lookout for crypto scams and fraud The turbulent cryptocurrency scene should put bankers on high alert. Crypto market a perfect environment for fraud. banking regulators recently warned financial institutions that dealing with cryptocurrency exposes them to an array of risks. DOWNLOAD WHITEPAPER.

social media 195

social media Fraud cryptocurrency Trends 195

PYMNTS

JUNE 18, 2018

However, for banks and credit unions still trying to do more to meet the demands of customers in this digital world (and as those customers continue to become more demanding), service can never slip. It’s not only a high level of in-person service that can help FIs thrive in this digital world.

Fraud 110

Fraud Cards Mobile ATM 110

Gonzobanker

JULY 20, 2022

The lack of ownership in driving digital transformation is a huge roadblock for financial institutions. In my digital transformation work with Cornerstone Advisors clients, I often ask executives a simple question: “Who owns digital?” What Does a Digital Product Manager Do? Why Ownership Matters. Among 300 U.S.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

FICO

OCTOBER 26, 2021

5 Ways Credit Unions Can Be More Resilient with AI and Analytics. Credit unions are sitting on a lot of risk right now. This COVID pandemic aftershock is about to hit the financial services industry, which means that credit unions need to pay close attention to their capital, asset quality, earnings, and liquidity.

Analytics 52

Analytics Community Branding Data 52

Abrigo

MARCH 24, 2021

Takeaway 1 The Anti-Money Laundering Act of 2020 (AMLA) is the first significant change to the Bank Secrecy Act in nearly 20 years. Anti-Money Laundering Act of 2020 (AMLA) amends the Bank Secrecy Act. The AMLA significantly amends the Bank Secrecy Act for the first time in nearly two decades, and many believe reform is long overdue.

Regulation 195

Regulation Training Study Policies 195

Abrigo

MAY 13, 2020

Key Takeaways PPP required lenders to embrace digitalization at scale and vendors delivered The earliest PPP solutions were built upon existing solutions for SBA 7(a) A focus on the entire life cycle of the PPP loan is important in lender-vendor collaboration. A distinct competitive advantage’. Parties within the U.S.

Lending 195

Lending Report Technology System 195

Gonzobanker

JANUARY 12, 2023

We now join a special GonzoBanker “look behind the scenes” at Van De Lay Bank and Trust. You know I opened a money market account online here when I was awarded the internship last month, and it was a really difficult process. It wasn’t that way with my Square Cash account or my Capital One credit card. Bank of America did 1.6

Training 78

Training Strategy Meeting Marketing 78

Gonzobanker

MARCH 22, 2023

“Bank confidence is a fragile reed, and a troubled bank is damaged by any rumors, true or not.” Whatever their level of faith or religious denomination, banking leaders have been praying like crazy for one critical outcome in these volatile days of banking crisis: Please, nobody panic.

social media 78

social media Capital Risk Management Strategy 78

Abrigo

APRIL 22, 2024

Recent dynamics of the small business lending market A deep understanding of the small business lending landscape and potential efficiencies can help banks and credit unions grow their portfolios. Dynamic market Small business lending by banks & credit unions Small businesses are a pillar of the U.S.

Lending 243

Lending St. Louis Community Marketing 243

William Mills

SEPTEMBER 28, 2017

More than 1,000 credit union employees, 65 prospects in the market for a core system as well as 118 vendors attended. The Symitar Educational Conference (SEC) provides an opportunity for credit union employees and executives to network with peers; discuss business strategies; and learn about new technologies.

Conference 40

Conference San Diego Branch Strategies Fintech 40

Abrigo

MARCH 11, 2022

What does this mean for the current regulatory focus for non-bank financial institutions (NBFIs)? An NBFI AML program can be lighter than a full-service traditional bank or credit union program. Recently, the Secure and Fair Enforcement Banking Act of 2021 (SAFE Act) passed the house for the third time.

Regulation 195

Regulation cryptocurrency Policies Management 195

Gonzobanker

AUGUST 22, 2018

It’s rarely convenient for a busy bank or credit union executive to review a fintech core contract. If a contract reflected market rates when it was signed, how much easier to just file it in a drawer and let it auto-renew!

Exercises 60

Exercises Fintech Training Operations 60

PYMNTS

SEPTEMBER 21, 2018

Augmented reality (AR) and virtual reality (VR) have spent much of 2018 generating buzz as a potential tool for retailers looking to bridge the digital/physical gap and deliver an all-encompassing, omnichannel shopping experience. store location as part of a VR-based employee training system it announced last year.

Samsung 193

Samsung Retail Training Technology 193

Gonzobanker

APRIL 14, 2015

Looking around online, the closest competing offers I found were $300 from a couple of regional banks, but none from community banks or credit unions. I also noticed online that OnDeck was alongside Wells Fargo and Bank of America in the Top 5 search rankings for business loans. Welcome to new marketing muscle.

Marketing 60

Marketing Community Bank Branding Community 60

Gonzobanker

AUGUST 22, 2018

It’s rarely convenient for a busy bank or credit union executive to review a fintech core contract. If a contract reflected market rates when it was signed, how much easier to just file it in a drawer and let it auto-renew! Translation: Advantage to the buyer!

Fintech 60

Fintech Training Strategy Meeting 60

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JULY 31, 2019

Ondot creates MCS tools for small and medium-sized banks and credit unions, and what the firm has observed both through its own experiences and those of its banking partners is that when customers are aware of the service, they are both enthused by it and use it.

Cards 137

Cards Mobile Fraud Tools 137

Jeff For Banks

AUGUST 22, 2014

Bank Investment Consultant magazine recently published the results of a bank/credit union investment sales benchmarking report from Kehrer Bielan Research and Consulting. So if an investment rep covered $500 million in a credit union, he/she achieved $180,000 in gross production. But it''s profitable!

Retail 86

Retail Tools Management Taxes 86

William Mills

OCTOBER 13, 2017

Approximately 1,300 attendees (including bankers, credit union executives, industry analysts and media representatives American Banker , Banking Exchange and BIG Media ) joined 30 sponsor companies to immerse themselves in all things retail banking at BAI Beacon 2017, held at the Georgia World Congress Center October 4-5.

Atlanta 41

Atlanta Innovation Conference Georgia 41

Gonzobanker

NOVEMBER 29, 2016

As banks and credit unions continually strive to find efficiency and differentiation in their branch networks, many are wondering if they should invest in video teller machines (aka interactive teller machines). rural or expensive urban markets). Technology Perception/Digital Transition. Incremental Sales.

Video 60

Video Strategy Branch Strategies ATM 60

Gonzobanker

NOVEMBER 29, 2016

As banks and credit unions continually strive to find efficiency and differentiation in their branch networks, many are wondering if they should invest in video teller machines (aka interactive teller machines). rural or expensive urban markets). Technology Perception/Digital Transition. Incremental Sales.

Video 60

Video Strategy Branch Strategies ATM 60

Abrigo

APRIL 12, 2021

Takeaway 2 Once a bank or credit union understands the need for an LOS, it develop one or use a third-party vendor. A loan origination system (LOS) has become a common banking buzzword among banks and credit unions in recent years. An LOS meets 4 challenges of banks, CUs. Definition of LOS.

System 338

System Lending Software Analysis 338

Abrigo

MAY 8, 2024

How banks and credit unions use genAI today Short supporting copy. GenAI is seeing varied use cases in banking. Harnessing benefits Generative AI use cases are increasing The excitement kicked up by generative AI, or genAI, has some banks exploring its uses. Credit unions are jumping in too.

Examples 221

Examples Fraud Resources Risk Management 221

Gonzobanker

JUNE 18, 2019

Welcome to the sleepy world of core banking systems. The banking industry has become accustomed to baby steps in core systems development, with a truly new product rolling out only once every few years. Given the fierce pressure for banks to become tech-driven companies, perhaps we have reached a tipping point.

System 87

System Strategy Technology Industry 87

Gonzobanker

AUGUST 25, 2016

Then, it’s how banks are dinosaurs that need to rid themselves of branches so fintech omni-nirvana can be reached. First up, let’s look at some of the platforms used to engage digitally largely outside the branch. Which begs the question: why would a branch get credit for revenue generated today from accounts opened there 15 years ago?

Resources 60

Resources Maine Training System 60

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? And when it isn’t? Power 2019 U.S.

Customer Experience 72

Customer Experience Retail San Diego Study 72

NCR

SEPTEMBER 16, 2016

As American banks wrestle over what to do with their brick-and-mortar branches, “migration to mobile” and “declining foot traffic” have become the new industry watchwords, and branch networks have begun to pull back for the first time in a generation. Smaller banks and credit unions have a huge advantage because of their flexibility.

Community 40

Community New York City Management US 40

Social Assurance

OCTOBER 29, 2021

Social Assurance’s Marketing and Compliance Report provides an analysis of the financial services industry and explores trends for the upcoming year. Growing Utilization of Marketing and Compliance Tools and Technology. The pandemic helped shake up some long-held traditional forms of banking and marketing.

Compliance 15

Compliance Survey Marketing social media 15