PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. With 100,000 branded chatbots and growing on Facebook Messenger alone, it doesn’t appear that chatbots have any intention of going away any time soon. Are they helping or hindering?

Retail 179

Retail Case Study Customer Experience Technology 179

PYMNTS

JANUARY 23, 2017

Citi has Costco to thank for its growth recently, according to a new analysis by Business Insider. branded cards business growth. Citi’s branded card business is becoming much more important and is one of the main drivers of its growth overall, noted the report. As a result of that, the report said it’s lifting Citi’s U.S.

Branding 100

Branding Cards Maine Analysis 100

PYMNTS

MARCH 12, 2020

Payment processors expanding their operations into new industries and markets have their work cut out for them, however. These concerns are a focus for Global Payments, a worldwide payments processor that includes eCommerce payment processing brands eWay and Ezidebit in Australia and New Zealand. Understanding The Merchant Sector.

Fraud 130

Fraud Analysis Regional Examples 130

PYMNTS

JULY 22, 2019

But we want to take a few minutes to talk about pop-up shops, and how those temporary but often lucrative retail efforts are shaping commerce — and being shaped by payments — and what could be coming next. The latest pop-up developments concern the Hollister apparel brand , which is owned by Abercrombie & Fitch.

Retail 108

Retail Honolulu Branding Trends 108

PYMNTS

FEBRUARY 28, 2020

You’re Constellation Brands. One of your leading brands is Corona beer. Two: Corona is going full speed ahead with the launch of its hard seltzer brand extension. What we don’t know is whether or not the retailers that will sell this — or any product for that matter — will be hit domestically by fear of being in public places.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

OCTOBER 18, 2018

In a way, that’s the situation with 5G and digitally enhanced retail right now. That vision includes significant gaps that will not be filled until 5G technology undergoes significant deployment and early retail use cases emerge. 5G Retail Pitch. Indeed, that is part of the 5G pitch — its retail capabilities.

Retail 122

Retail Mobile Training Video 122

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. This is partly due to the growing participation of luxury retailers that have signed onto the platform.

Payments 279

Payments Millennials Retail Trends 279

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. Pinterest and other retailers had to reimagine the fitting room. Code analysis and performance monitoring tools can also increase code quality and increase development time. Reusable frameworks and components can expedite your development needs.

Mobile 502

Mobile Strategy US Management 502

PYMNTS

SEPTEMBER 12, 2018

Middle Retail. The middle class may be making gains, at least according to Census data, but middle-class retail is a different story, according to some observers. A recent study found that retail “is thriving” at the high and low ends but “faltering” in the middle. Not Amazon’s Fault.

Retail 100

Retail United States Payments Trends 100

PYMNTS

OCTOBER 16, 2020

Morgan Chase Institute analysis. It works with all platforms and operating systems and gives developers the flexibility to build software that is adaptable to the circumstances needed. Here’s how some really creative D2C brands are using new tech to do that. Retail Sales, Card Data Point To Continued Consumer Spending Rebound.

Google 146

Google Study North Carolina Nebraska 146

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

AUGUST 7, 2020

While the barriers to reaching an international consumer base are low thanks to innovations in eCommerce, online retailers and merchants still struggle to provide their global consumers with the same payments experience their domestic ones have. Providing Payer Certainty.

Policies 302

Policies Online Retail Payments 302

NCR

JUNE 12, 2017

One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved. To deliver a truly customer-centric operating model, it’s important to look at these processes from an outside-in perspective as well. Analyzing product portfolio.

Operations 82

Operations ATM Customer Experience Examples 82

PYMNTS

JANUARY 11, 2017

fashion retailer American Apparel after offering a bid of nearly $88 million. A source close to the mater told Fortune that Gildan will not take any of American Apparel’s stores but instead will own the company’s brand and take over its manufacturing operations.

Los Angeles 100

Los Angeles Retail Branding Analysis 100

NCR

OCTOBER 27, 2017

As retail banking branches transform to become more service-oriented channels in the coming years, the ATM will also have to step up to handle more of the transactional interactions that make up the majority of most people’s contact with their bank. Turning ATMs into ambassadors for your brand. Harnessing the off-premise ATM.

ATM 58

ATM Branding Video Operations 58

PYMNTS

JANUARY 25, 2018

Less than a year after Amazon made headlines with its acquisition of Whole Foods Market, another grocer and eCommerce retailer may be teaming up, CNBC reported. Earlier this month, Alipay, the digital payment arm of Alibaba, partnered with French apparel brand Lacoste to enable Alipay acceptance in select U.S. billion ($2.87

Retail 101

Retail Big Data Analysis Groups 101

CB Insights

OCTOBER 23, 2018

In this analysis, we’ll explore the immediate and long-term challenges facing the CPG industry, as well as the business strategies that CPG brands are using to adapt. Pinnacle Foods, which owns Vlasic pickles and other brands, has been targeted by activist investor Jana Partners. Retailers move downstream.

Branding 73

Branding Industry Retail Strategy 73

PYMNTS

JUNE 21, 2019

People can say what they will about the wisdom of legal retail sales of marijuana (we here at PYMNTS take no position), but the payments knot that the cash-dominated industry is dealing with is leading to some improvisation, and even government-backed experimentation. 1, 2019 through June 30, 2023. Cannabis Payments Landscape. population.

Oregon 136

Oregon Payments Nevada NV 136

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. That technology promises to play a bigger role this holiday shopping season, according to an analysis. It’s a great time to be transforming retail,” Levene said.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

NOVEMBER 1, 2018

Lower ATM operating revenue in the U.K. ATM operating revenue, meanwhile, declined 15 percent year over year to $329.8 ATM operating revenue, meanwhile, declined 15 percent year over year to $329.8 North American ATM operating revenue increased 3 percent, but was offset by lower revenue in the U.K. Late Thursday (Nov.

ATM 155

ATM Cards Operations Regional 155

PYMNTS

NOVEMBER 19, 2018

who each week walk into one of those physical stores, in addition to the 100 million who are said to shop one of the retailer’s online channels. 3 post position, displacing Apple, at roughly 4 percent of retail sales. That retailer is, of course, Amazon. percent of consumer retail spending in the U.S.

Retail 167

Retail Online Branding Analysis 167

PYMNTS

MARCH 5, 2019

JD.com, one of the biggest eCommerce retailers in China, has teamed up with Google to launch a store on Google Express, according to a report by Reuters. . A majority of the products are under $100 and from brands with less exposure. In December, JD.com and Intel teamed up to start the Digitized Retail Joint Lab.

Google 116

Google Online United States Big Data 116

PYMNTS

SEPTEMBER 7, 2017

These days for brick-and-mortar retailers, meeting consumers at their doorsteps goes beyond operating online and digital stores. Retailers have to be OmniReadi — capable of selling in a wide range of channels and offering cohesive and creative shopping experiences that span in-store, online and in-app.

Survey 108

Survey Report Retail Online 108

PYMNTS

OCTOBER 15, 2018

In 2018, the term can now be more legitimately used to define the portion of consumer spend and overall retail sales Amazon now captures given the expansion of its ecosystem. Based on detailed analysis by the PYMNTS research group, we estimated that Amazon now accounts for 2.1 percent of retail spend is pretty puny. Amazon’s 2.1

Retail 198

Retail Online Analysis Data 198

CB Insights

SEPTEMBER 15, 2017

In the face of an existential threat from e-commerce platforms like Amazon and Walmart ’s Jet.com , mall owners and real estate investment trusts with a core retail focus have explored private market investments in retail technology, e-commerce companies, and direct-to-consumer brands as a way of strengthening their core strategic business position.

Retail 55

Retail Marketing Groups Branding 55

PYMNTS

APRIL 23, 2020

Chinese Coca-Cola plants are operating again, but capacity is still hampered by social-distancing requirements at work in Shanghai. It turns outs that about half of all the Coca-Cola consumed is sold in away-from-home retail channels like restaurants, bars or large-venue events like concerts or sports contests.

Oregon 185

Oregon Retail Branding Maine 185

PYMNTS

FEBRUARY 3, 2020

There was lots to watch in the world of payments and commerce last week, with red flags flown in physical retail, international commerce and crypto. Physical Retail Stumbles Into 2020 . The year got off to something of a rocky start for physical retailers, as the recent spike in store closures carried on and even picked up strength.

Bitcoin 132

Bitcoin Data Retail Charlotte 132

PYMNTS

MARCH 5, 2018

But by using these third-party services, retailers give up a part of their brand identity. They’re selling goods on another company’s app that shows another company’s branding, after all. Companies must make a choice: either use a third-party platform and give up their branding or hire their own drivers.

Retail 124

Retail Branding Company Analysis 124

CB Insights

OCTOBER 9, 2018

Traditional retail is getting an upgrade. Despite the rise of e-commerce and mobile, the physical channel still plays an important role in consumer experience — and retailers are increasingly leveraging technologies to stay afloat. Get the entire 54-page retail report. Why Are retailers are pivoting towards cashier-less retail?

Retail 71

Retail Technology San Francisco Mobile 71

NCR

APRIL 6, 2018

Is it possible that some banks could become ‘wholesalers’, looking after the core regulated banking functions, while others take on the role of ‘retailer’? The distinction between ‘wholesalers’ and ‘retailers’ of banking services is one that could become particularly significant.

Retail 69

Retail Marketing Regulation Trends 69

PYMNTS

DECEMBER 10, 2018

According to data compiled by B-Stock Solutions , a marketplace that liquidates returned merchandise for retailers like Amazon, Macy’s, Target, Costco, Walmart, Home Depot, and Best Buy, if Q4 is all about holiday spending, Q1 is all about handling the wave of returns that the experts have dubbed Returnageddon.

Retail 159

Retail Training Branding Operations 159

PYMNTS

JANUARY 17, 2019

ShopGoodwill.com , an eCommerce auction platform that was created by Goodwill of Orange County and is still operated by the organization, offers the same kinds of items on its site. As Senior Director of Online Operations Ryan Smith told PYMNTS in an interview, “it’s not uncommon to see Gucci bags, Coach bags, Louis Vuitton bags.” (As

Training 190

Training Technology Branding Analysis 190

PYMNTS

SEPTEMBER 14, 2018

For those who haven’t seen the news earlier this week, here’s what happened: Amazon reported that its online B2B operation , which launched in 2015 and is officially called Amazon Business, has achieved more than $10 billion in annualized sales — with more than half of those sales coming from third-party sellers using the company’s platform.

United States 175

United States blockchain Comparison Software 175

PYMNTS

SEPTEMBER 5, 2019

The service will provide closed-loop, unique offers for customers, and restaurants that use Olo can access SessionM’s analysis tools to find out the best way to deliver campaigns, in real time. Restaurants today are dealing with thin margins and a competitive food delivery space.

Branding 124

Branding Analysis Tools US 124

PYMNTS

JANUARY 29, 2019

The projection was made amid a larger report that focused on internet stocks, with analysis of 20 companies. The 60 percent gain noted by the sell-side research is among the firms with the biggest upside potential within that group, which also includes furniture retailer Wayfair and travel companies such as Expedia.

United States 128

United States Analysis Report Marketing 128

PYMNTS

MARCH 13, 2020

Some ideas for those have been published in a study by Bain & Company, The Future of Retail: A Survival Guide for Regional Grocers. The facets of a “regional gem” include a strong bond with customers, which helps convert them into advocates for the brand. Strong private labels are key, and must generate 30 percent or more of sales.

Regional 142

Regional Strategy Report Innovation 142