PYMNTS

DECEMBER 2, 2019

SoftBank launched a $100 billion fund in 2017 that took multibillion-dollar stakes in these (and other) companies. In the face of such funding, it has become difficult for the ecosystem at large to separate tech innovators from those that are but a next-generation façade of a traditional business model. First Enable, Then Disrupt.

Capital 127

Capital Innovation User Experience Payments 127

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Fintech Labs Insights

MARCH 23, 2017

FinDEVr 2017 New York is in the books. Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. Visit our FinDEVr London 2017 page for more information. Here is what our attendees had to say: Favorite FinDEVr Debut.

New York 25

New York User Experience UX Conference 25

PYMNTS

FEBRUARY 28, 2019

The South Korean government indicated it intends to ease restrictions on urban hosts, as a homesharing bill was submitted to its parliamentary committee on culture, sports and tourism in 2017 — a move that would help normalize and boost the homesharing industry in the country.

Payments 183

Payments User Experience Training Case Study 183

Filene

APRIL 28, 2017

Day two at Finovate Spring 2017 was packed with an additional 24 organizations who got a chance to demonstrate their solutions. MicroBlink their goal is simple: to improve user experience by eliminating manual data entry. Most of the themes from day one continued.

social media 28

social media Big Data Case Study Analytics 28

Fintech Labs Insights

APRIL 4, 2017

Guest post by Theodora Lau, Director of enterprise strategy and innovation at AARP, a sponsor of FinovateSpring 2017. Many of these consumers are financially exposed and ill-prepared in three critical areas where financial innovators can have a transformative impact: Financial fitness. Healthcare emergencies.

Innovation 15

Innovation CA User Experience Meeting 15

Fintech Labs Insights

MARCH 24, 2017

But with FinDEVr London only a few months away, we’re already looking forward to seeing what the international developer community is doing to drive innovation in financial technology. Now let’s relive a little of that social media magic from FinDEVr 2017 New York. We hope you had as much fun at FinDEVr New York as we did.

New York 15

New York social media Conference User Experience 15

PYMNTS

DECEMBER 26, 2016

Levi’s is innovating with fashion, encouraging consumers to shop in-store with their mobile phones. As we look forward to 2017, delivering a great user experience will be critical for brands looking to build trust and increase adoption. Starbucks is, of course, a great example, but there are others.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? If you take price out of the equation, the internet has become the petri dish for competition and acceleration and innovation. Even in the most rural pockets of the U.S., But some will — some are.

Retail 101

Retail How To User Experience Innovation 101

Insights on Business

JUNE 14, 2018

Here are a few examples of how digital reinvention is being used by banks today: A bank in North America is using digital reinvention to improve its customer rewards program by using blockchain technology to give customers real-time data about their rewards account and a much better user experience. August 1, 2017. The Banker.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

MARCH 16, 2018

Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I There is a culture of banking innovation; they understand what their core competencies are,and where to allocate resources most effectively.”.

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

DECEMBER 26, 2016

In response, financial services providers have ramped up their efforts to satisfy the increasing demand for more convenience and speed of mobile-first users in a way that seamlessly mitigates risk and creates trust. With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

MAY 30, 2018

Alipay , Ant’s mobile payment and lifestyle platform, was processing 256,000 transactions per second at the height of 2017’s Single’s Day Shopping Festival. The two also plan to collaborate on inclusive finance initiatives focused on user experience, security and support for small businesses.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

JANUARY 14, 2019

At the same time, we read the reports of year-over-year declines in foot traffic, see nearly 11,000 store locations shutter since 2017 and have 200 million square feet of unoccupied retail space in malls and main streets up for grabs. At the same time, their in-store experiences have gotten less reliable. population was online.

Retail 198

Retail Online Mobile Data 198

Fintech Labs Insights

FEBRUARY 8, 2017

After two days of live demonstrations of some of the most novel innovations in fintech, our FinovateEurope audience has made its voice heard as to which technologies represent the Best of Show. The post FinovateEurope 2017 Best of Show Winners Announced appeared first on Finovate. FinovateSpring 2015. FinovateFall 2015.

Conference 12

Conference User Experience Innovation Technology 12

NCR

DECEMBER 5, 2017

billion in 2017, before soaring to US$143.3 Some of the latest experiments and innovations in VR suggest that the payments sector could offer the greatest potential for deployment of this technology in financial services. billion by 2020. Payments in a virtual world.

Innovation 58

Innovation Technology Cleveland Security 58

PYMNTS

APRIL 18, 2017

“We feel we have found experiences that are best when they are delivered [via Messenger] since there’s something coming out of it that one doesn’t get in other contexts,” James Anderson, group executive emerging payments, told Karen Webster in an interview on the eve of 2017’s F8 conference.

Groups 104

Groups Conference Exercises Meeting 104

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. And between 2015 and 2017, REDCard sales grew from 22 percent to 24 percent. And what was the product? It’s the decoupled debit card.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

MARCH 1, 2017

Current clients of OrderGroove, who use the startup’s consumer SaaS and APIs to develop subscription and other user experiences, include brands such as Walmart, GNC, Toys ‘R’ Us and Nestle. If omnichannel retailers can innovate quickly, they can take advantage of the 90 percent reach they still have, Alvo said.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

FEBRUARY 17, 2017

Ed Metzger, Santander’s head of technology innovation, was quoted as saying : “The worlds of technology and banking continue to evolve at pace, working hand in hand to deliver a friction-free user experience. We are excited to be the first U.K.

Google 109

Google Mobile Technology User Experience 109

Fintech Labs Insights

APRIL 11, 2017

Guest post by Theodora Lau, Director of Enterprise Strategy and Innovation at AARP, a sponsor of FinovateSpring 2017. Update: Check out a copy of AARP’s April 2017 Financial Innovation Frontiers report online. billion in revenue in 2017 for the traditional banking industry. Originally published April 4.

Fintech 18

Fintech Innovation CA User Experience 18

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. A 2017 study found that 85 percent of bank respondents did not enable customers who started onboarding on one channel to continue the process on another, for example.

Mobile 130

Mobile Security Examples Study 130

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. She explained that the process begins with empathy.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

NCR

JANUARY 13, 2017

Recently, the banking industry has been buzzing about user interaction, particularly around the topic of conversational interactions, or chatbots. Over the last year, chatbots have gained a lot of ground and the implementation will be what’s next in the evolution of digital banking solutions in 2017.

User Experience 40

User Experience Industry Innovation Customer Experience 40

PYMNTS

FEBRUARY 8, 2017

We’re forging a new course in previously unexplored waters, and most of the time, our users are our inspiration for innovation. PYMNTS: What are GetMyBoat’s 2017 goals? BP: This year, we are focused on further refining our product to make the user experience simple.

User Experience 100

User Experience Industry Maine Course 100

Fintech Labs Insights

JANUARY 26, 2017

A look at the companies demoing live at FinovateEurope on the 7 and 8 of February 2017 in London. Omni-channel solutions with superior user experience. He has worked widely on digital banking and app development and is addicted to bringing innovative products to global markets. Rahul Khanna, Manager, Marketing.

Technology 12

Technology social media User Experience Digital Banking 12

PYMNTS

DECEMBER 30, 2016

But with a weak opening to the holiday shopping season reported, some retailers are looking for innovative ways to keep their customers happy and loyal to their stores. But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers.

Tools 122

Tools Retail Payments US 122

Lex Sokolin

SEPTEMBER 3, 2020

You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. the narrow ambition of banking-as-a-service), and more the data, media, and e-commerce experience of Amazon and Facebook with financial product monetization.

blockchain 52

blockchain Software Capital Technology 52

Fintech Labs Insights

MARCH 13, 2017

” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.” Above: Xavier Codó (CEO) and Mariona Campmany (CMO) debut ICAR’s ID_Mobile at FinovateEurope 2017 in London. We are part of this innovation.

User Experience 18

User Experience Fraud Maine Mobile 18

CB Insights

MARCH 8, 2018

These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. But challenger banks are innovating quickly and may pursue other opportunities first.

Retail 78

Retail Digital Banking Fintech Regulation 78

Fintech Labs Insights

MAY 24, 2017

. “To help grow their role and create effective change, compliance needs to embrace the process and tools of change, innovation, and technology,” the blog authors wrote. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

Fintech Labs Insights

MAY 5, 2017

million from Octopus Ventures, EQT Ventures, and OP Financial Group, open bank platform innovator Token has successfully completed its Series A financing. Pictured (left to right): Stefan Weiss (Head of APIs and Open Platforms at Fidor) and Marten Nelson (VP, Marketing, Token) demonstrating Token’s technology at FinovateEurope 2017.

San Francisco 23

San Francisco Security User Experience California 23

William Mills

SEPTEMBER 12, 2017

William Mills Agency will be live blogging at FinovateFall 2017. VERY Cool mobile, user experience. YUKKA Lab AG detects market sentiments and transforms them into innovative tools for the finance and communications industry. Innovative AI chat and voice solutions to empower banking customers. MalauzaiMonkeys.

Samsung 69

Samsung Mobile User Experience Google 69

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. Last year, the company won not one but two awards at the PYMNTS Innovation Project 2016 Awards, nabbing Gold for Best Check Innovation and Gold for Best Debit Innovation.

Innovation 129

Innovation Security Innovation Strategies Data 129

Insights on Business

APRIL 6, 2017

While looking at the predictions for the FinTech area for 2017, I started noticing that APIs were showing up again and again. As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

Bussman Advisory

AUGUST 21, 2017

What most conversational agents have in common however is that their current user experience is mediocre at most. And yes, users do give you a novelty bonus for the time being – after all we are still in the age of narrow AI. Don’t get me wrong, I’m all for innovation in financial services. But within reason.

Training 53

Training San Francisco Tools Data 53

PYMNTS

AUGUST 22, 2018

Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”. The Payment Request API And Secure Remote Commerce.

Payments 129

Payments User Experience Security Online 129