PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

JUNE 10, 2020

According to the report, 82 percent of those between the ages of 18 and 24 bank exclusively through mobile channels, for example. One survey found that 56 percent of FI respondents offered digital account opening, while the rest did not or reported being in the process of enabling such services. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

PYMNTS

JANUARY 11, 2021

India-based Goldiam International has completed the soft launch of its B2B website after the acquisition of Eco-Friendly Diamonds , a successful CVD diamond growing company, a report from Business-Standard says. On Friday, Goldiam's stocks were trading in the green, an India Infoline report said. retail jewelry industry.

Retail 197

Retail US User Experience Innovation 197

PYMNTS

DECEMBER 13, 2020

Russian president Vladimir Putin has signed an order directing public officials to report cryptocurrency holdings, CoinDesk reports. The first reports must be provided from Jan. The first reports must be provided from Jan. The order signed Thursday (Dec.

cryptocurrency 157

cryptocurrency Bitcoin User Experience Video 157

PYMNTS

MARCH 20, 2020

Phishing attempts surged 640 percent last year alone, with hackers placing malicious URLs on domains such as Apple, Dropbox, Facebook, Google, Microsoft and PayPal, according to a recent report. Users who clicked the links would see their computers infected with viruses. Deep Dive: Betting On Positive Friction To Thwart Fraud.

Industry 225

Industry Fraud social media Security 225

PYMNTS

OCTOBER 25, 2020

Touting 5G data speeds that are already 25 times faster than current 4G technology (and will eventually be 100 times faster), the two companies said the security, reliability and ultra-low lag times will bring increased efficiency and reduced costs. Samsung’s View. billion telecom equipment contract that Samsung signed with Verizon.

Technology 257

Technology Samsung Mobile United States 257

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

SEPTEMBER 29, 2020

Walmart is keen to get a strong brand backing its eCommerce business, while Tata Group wants a global name and an established player in the online space,” a source told Mint. In May, Tata Capital, a division of Tata Group, introduced a mobile app that promised a better user experience for getting loans. On Monday (Sept.

Groups 199

Groups User Experience Capital Retail 199

PYMNTS

MARCH 14, 2017

A new report by Global Market Insights reveals that the market size for mobile POS terminals will gain significant growth in the coming years, with a compound annual growth rate (CAGR) of more than 19 percent from 2016 to 2023. According to a press release , the POS Terminal Industry is expected to be valued at $103.52

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Further east, Airbnb is taking off in South Korea, with a reported 2.9 Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JULY 30, 2019

The Emerging Payments Association said in a report released Tuesday (July 30) that merchants in the U.K. This research has found a distinct lack of market readiness amongst all key stakeholders,” the EPA said in the report. As has been widely reported, the rules will come into place on Sept. spanning 13 issuers.

Survey 172

Survey User Experience Report Security 172

PYMNTS

SEPTEMBER 22, 2020

Consumer packaged goods (CPG) – which just four years ago had only a 1 percent penetration rate online – are capturing the digital shift in a dramatic way during the pandemic. As the crisis pushed online grocery into exponential growth during the crisis, CPG companies are finally starting to sell and advertise online.

Company 140

Company Capital Resources Retail 140

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent of consumers bought groceries online in 2020, compared to the 18.6

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 10, 2020

Financial laws governing such transactions date back to 1970 when the Bank Secrecy Act (BSA) was enacted , requiring financial institutions (FIs) to report transactions of $10,000 or more. Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. million by 2025.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. The talk centered around the PYMNTS and Braintree Contextual Commerce Report , which used survey findings from 2,000 U.S. According to the Contextual Commerce Report, 58 percent of consumers have done contextual commerce.

User Experience 100

User Experience UX social media Retail 100

PYMNTS

JULY 1, 2020

Is it surprising to know that 55 percent of legacy financial institutions (FIs) report lacking maturity in core systems? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. Getting AI Security Right . A recent study found that 60.8

Fraud 128

Fraud Security System Data 128

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Centsoft Integrates With QuickBooks Online.

Fintech 192

Fintech Fraud Data Lending 192

Gonzobanker

MARCH 28, 2024

While the mobile banking revolution has been going on for more than 15 years, most bank and credit union executives report that they are still only partially through their digital transformation. Importantly, the company’s announced migration of “CEB” customers to D1 is a major lift and cheese-moving event for FIS customers.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. economy is most likely approximately six weeks away if China’s COVID-19 experience is any guide. Most reports put the country in its first steps of recovery. .

Technology 181

Technology Apple New York City social media 181

PYMNTS

JANUARY 6, 2017

Blockstack, a New York company that develops platforms for secure, server-less apps using blockchain technology, raised $5.3 According to a report , the funding was provided by Union Square Ventures. The idea is for users to store all their data, photos, messages, posts and appointments in their own cloud websites.

blockchain 105

blockchain Data Google Apple 105

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

JANUARY 9, 2019

This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. However, what these retailers aim to protect remains the same both online and in store. “An

Fraud 109

Fraud Retail Security Online 109

PYMNTS

AUGUST 14, 2019

14 as part of the Payments Service Directive (PSD2), stands as one of the most comprehensive global efforts to bring more security to online payments and eCommerce – while also, at least ideally, reducing the friction that can alienate consumers from merchants, financial institutions and payment services providers. a password).

Compliance 115

Compliance Tools Regulation Meeting 115

PYMNTS

OCTOBER 2, 2018

What would one say about a computer geek who said he could protect their online identity , and while doing do would make a bold move against the likes of Facebook and Google ? Technology that enables consumers to control their data as they shop, pay and perform other tasks online. As consumers become more cautious — cynical?

Data 189

Data Online Google social media 189

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

OCTOBER 28, 2019

The company said it plans to get rid of 40 percent of its staff, reports said. The move came about a month after Fair, which functions via an app, secured a $500 million revolving credit facility led by Mizuho Bank. It will also be letting go of CFO Tyler Painter, who is the brother of CEO Scott Painter. SoftBank Group Corp.

San Francisco 101

San Francisco United States Capital User Experience 101

PYMNTS

OCTOBER 28, 2019

The company said it plans to get rid of 40 percent of its staff, reports said. The move comes about a month after Fair, which functions via an app, secured a $500 million revolving credit facility led by Mizuho Bank. It will also be letting go of CFO Tyler Painter, who is the brother of CEO Scott Painter. SoftBank Group Corp.

San Francisco 100

San Francisco United States Capital User Experience 100

PYMNTS

JUNE 29, 2017

Our market environment has become so much more complex because of the evolution of technology, regulation and data security. With the flood of payment processing data entering through a retailers point-of-sale system, whether that be in the store or online, more consumer data is being collected today than in the pre-Internet era.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. Ant’s Plans.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. Equity Venture Partners also participated, according to SmartCompany reports, which said Hnry plans to deploy the investment to accelerate its hiring activity. said this week.

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

JULY 15, 2019

Yet according to the latest AML/KYC Tracker , 30 percent of financial institutions (FIs) report that at least one of their AML components is “somewhat” or “not at all” effective. To acquire users quickly, startup online marketplaces often need to onboard as many customers and suppliers as possible to succeed in the early stages.

cryptocurrency 129

cryptocurrency Regulation Guidelines User Experience 129

PYMNTS

AUGUST 15, 2019

And insofar as they shopped online, cards (credit and debit) were preferred by nearly three-quarters of respondents. Mobile wallets register — with a little over 3 percent of consumers reporting use, decisively beaten out by cash-on-delivery ordering (12.5 percent) and paying for orders with cash in convenience stores (17.5

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

MAY 18, 2016

Empowering professionals with mobile solutions is about more than providing these employees with a mobile device to access online tools. RWD means online platforms are built with the mobile device in mind. Many times, this focus comes at the expense of a software tool’s desktop version functionality,” the report stated.

Mobile 101

Mobile User Experience Management Tools 101