PYMNTS

MAY 18, 2018

CEO Steve Easterbrook recently noted that the burger giant’s app adoption rates are low, and said that the fast food chain will focus on improving user experience, increasing the technology’s reliability and better training employees before making major attempts to market the service. How Chipotle Tackles Mobile Ordering Demand.

Trends 134

Trends Mobile User Experience Training 134

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

FEBRUARY 18, 2021

When Scott and I started to put together the presentation it was a challenge to try to hit on the hot trends in humanizing the digital experience while keeping it to an hour presentation. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

Perficient

NOVEMBER 3, 2020

But Instagram’s entrance into the commerce arena hits on a broader ecommerce trend that has been going on for years. Ecommerce has always been about delivering the desired user experience and tailoring site features and workflows to the exact needs of the customer, and more specifically, in a place that they already are: the internet.

social media 332

social media Google Branding Training 332

PYMNTS

JANUARY 20, 2021

Consumers keep demanding a better, more convenient, seamless, secure user experience that makes their lives better. As consumers’ day-to-day lives have digitized across the board in 2020, Hernandez said that Mastercard had already seen a trend toward the adoption of instant payments. Hernandez said. “We

Online 276

Online Payments User Experience Operations 276

Perficient

AUGUST 20, 2020

The advent of COVID-19 has only accelerated that trend, as people spend more and more time online. B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. There can be a knowledge gap throughout your marketing and development teams. Developing an SEO Strategy.

Google 452

Google Examples Trends Tools 452

Perficient

AUGUST 14, 2023

Among the alternatives, Optimizely stands out for its capabilities in experimentation, user experience personalization, and seamless integration with Google Analytics 4. From color choices to layout designs, understanding these data trends can guide future decisions and cultivate a culture centered on continuous improvement.

Google 419

Google Tools Analytics Strategy 419

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. They’ve also focused on managing interest rate risk in a rising rate environment.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

SEPTEMBER 22, 2020

The move to consumers buying groceries online has certainly accelerated the CPG eCommerce trend. However, the trend is separate from CPG companies going direct to consumer (D2C). To capture consumer volume, eRetailers are improving their user experience and lowering product pricing,” says Mediapost.

Company 140

Company Capital Resources Trends 140

PYMNTS

OCTOBER 3, 2018

NXP said the NFC chips offer a cost-effective product protection and channel authentication for the fashion, food and beverages, pharmaceuticals, electrical appliances, and other consumer and industrial goods markets throughout the supply chain. “As

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

JULY 1, 2020

Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. So far, corporate banking users are always left out in the cold.". The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

NOVEMBER 1, 2016

While the tablet market remains in a bit of a slump, sales of Apple’s iPad Air have helped the company to secure its market lead. The data also showed that the overall market itself has continued its decline of 14.7 The latest global tablet sales report from IDC revealed that Apple products accounted for 21 percent (9.3

Apple 100

Apple Marketing User Experience Tools 100

PYMNTS

JULY 1, 2019

In fact, more than 40 percent of small banks aim to be first to market with their innovations, a twofold increase from 2017 that surpasses that of larger banks. Half of medium-sized FIs prefer to observe market trends before rolling out new innovations. percent in 2017. percent will focus on this area.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

JANUARY 7, 2020

The conversation happened as digital payments and multi-issuer mobile wallets become more popular, not only for that large, fragmented, highly populated region, but also for other areas of the globe — in some cases, as part of broader financial inclusion trends tied to the rise of mobile commerce and digital payments in less developed markets.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

JULY 14, 2020

We know from past data that a very high percentage of first-time buyers become repeat customers, so our customers likely have increased the overall market for their solutions. It is also critical that online sellers can create outstanding eCommerce user experiences.

Innovation 337

Innovation Online User Experience Resources 337

PYMNTS

JUNE 4, 2019

Yet research shows that 65 percent of content produced by marketing for use by sales is never utilized. Highspot’s platform combines machine learning and intuitive user experience to connect sales and marketing in order to deliver personal, relevant customer conversations. percent in 2017.

Capital 108

Capital Security Seattle User Experience 108

Chris Skinner

JUNE 2, 2017

WECHAT KEY TRENDS REPORT 2017 MATTHEW BRENNAN CHINA CHANNEL THIS PRESENTATION IS ADAPTED FROM A KEYNOTE SPEECH DELIVERED AT CHINA CONNECT CONFERENCE IN PARIS ON MARCH 2ND 2017 BREAKING NEWS: SLUGGISH GROWTH FOR WECHAT IS WECHAT STILL COOL? EVERYTHING IS WITH USER VALUE IN MIND. THE VALUE TO THE USER IS THE FIRST PRIORITY.”

User Experience 259

User Experience Conference Mobile Customer Experience 259

PYMNTS

DECEMBER 15, 2020

In B2B payments, added Visa Direct Vice President of Global Segments and Market Development Tim Summers , businesses don't care exactly how funds get from Point A to Point B, but the rails that facilitate the movement of funds must do so seamlessly. They want a user-friendly solution, but most importantly, they want those funds," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

DECEMBER 18, 2020

That means it's looking like a big year for all kinds of subscriptions, extending a trend that’s been building for the past several years. However, he pointed out that “some pruning” and “a complete reversal” are very different, given how much the market has expanded over the past year.

US 301

US User Experience Retail Company 301

Gonzobanker

MARCH 28, 2024

In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1. The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience. Digital Wallets.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

OCTOBER 1, 2020

It’s a loyalty program overhaul that Visa and Novae say makes them the first to market with a working digital currency based on converted loyalty points. We believe that we're alone right now,” he said, adding that “I think it will be a trend.”. Success comes down to consumer experience, as with so many things nowadays.

Apple 233

Apple Trends America Strategy 233

Javelin Strategy & Research

DECEMBER 14, 2021

The scorecard report details and ranks user experience trends and best practices in the Canadian market, covering nearly 400 features across six categories: Money Movement, Ease of Use, Security Empowerment, Financial Fitness, Customer Service, and Account Opening.

Digital Banking 40

Digital Banking User Experience Digital Strategies Trends 40

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Independent Banker

NOVEMBER 30, 2022

What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. And now the trend is gaining traction in the U.S. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

MARCH 4, 2020

To get a sense of the changing needs and expectations of enterprises, said DeLuca, financial institutions (FIs) should recognize the significant influence that the consumer and retail markets have on corporate treasurers. The Use Cases. We might not see a far-reaching regulatory framework in the U.S. as if they were operating in the U.K.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JUNE 29, 2017

For an inside look, we talked with payment processing firm Anovia Payments’ President and CEO Kevin Jones, who shared his thoughts on ISOs and how they’re being the trend in the payments industry. The most notable trend for Anovia is the definition of the ISO,” Jones said. Payment facilitation is a major driver and enabler in this end.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. Standing out in a Crowded Market.

Branding 121

Branding User Experience Trends National 121

PYMNTS

FEBRUARY 4, 2020

Retailers that sell products and services online have been slowly, but steadily, removing payment frictions from their online checkout processes for the past year, smoothing those processes and improving user experience to boost conversion rates. The answer is not what it used to be.

Report 155

Report Policies Retail Online 155

PYMNTS

DECEMBER 13, 2018

CUs are also actively communicating with law enforcement agencies, keeping regulators informed about suspicious activity, while receiving tips on noticeable trends that these same agencies are eyeing. Meanwhile, another partnership could change the way users engage with a CU’s network of ATMs. About The Tracker .

Regulation 135

Regulation South Dakota ATM New York City 135

Celent Banking

DECEMBER 11, 2014

This is the time of the year when we begin to cast our eye back to 2014 as well as forward to 2015, and reflect on the top trends we are seeing in the market. And, in a typical Apple fashion, it didn’t just add a bit of hardware, it created a fully-fledged solution with unparalleled user experience.

Apple 177

Apple User Experience Trends Retail 177

PYMNTS

JULY 29, 2020

One poor online or mobile user experience can dissolve consumers’ loyalty, sending them straight into the arms of the competition. For more on these and other stories, visit the Tracker’s News & Trends. CUs will have to hit the balance between these two channels to use that advantage to its fullest, however. meaning U.S.

Tools 167

Tools Mobile Online United States 167

Bobsguide

JUNE 3, 2022

Very proud, of course, as it proves our ongoing commitment and investments have found an important new appreciation on the market. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. About the Tracker.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171