PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. Reduce operating cost while ensuring loan policy consistency. Community lending software can help get you there.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

DECEMBER 15, 2020

In B2B payments, added Visa Direct Vice President of Global Segments and Market Development Tim Summers , businesses don't care exactly how funds get from Point A to Point B, but the rails that facilitate the movement of funds must do so seamlessly. They want a user-friendly solution, but most importantly, they want those funds," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

JUNE 4, 2019

Yet research shows that 65 percent of content produced by marketing for use by sales is never utilized. Highspot’s platform combines machine learning and intuitive user experience to connect sales and marketing in order to deliver personal, relevant customer conversations. percent in 2017.

Capital 108

Capital Security Seattle User Experience 108

Bobsguide

JUNE 3, 2022

Very proud, of course, as it proves our ongoing commitment and investments have found an important new appreciation on the market. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

MARCH 6, 2020

Rather than approaching digitization as a ground-up overhaul of an entire institution’s infrastructure and operations, community banks should identify a “niche,” or an area in which they have been most successful as a business, to initiate a modernization project. and down the market toward smaller financial institutions.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

MARCH 4, 2020

To get a sense of the changing needs and expectations of enterprises, said DeLuca, financial institutions (FIs) should recognize the significant influence that the consumer and retail markets have on corporate treasurers. as if they were operating in the U.K. The Use Cases. Said DeLuca: “We try to advise banks to think in the U.S.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience. Digital Wallets.

Innovation 137

Innovation Payments Taxes User Experience 137

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

Independent Banker

NOVEMBER 30, 2022

What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. And now the trend is gaining traction in the U.S. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. Digital Demand.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JUNE 29, 2017

For an inside look, we talked with payment processing firm Anovia Payments’ President and CEO Kevin Jones, who shared his thoughts on ISOs and how they’re being the trend in the payments industry. The most notable trend for Anovia is the definition of the ISO,” Jones said. Payment facilitation is a major driver and enabler in this end.

Payments 143

Payments Retail Branding User Experience 143

Cisco

OCTOBER 19, 2020

Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience. Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Startups are nimble and quick to react, and as they reach a critical mass, they see companies like Emailage as a crucial element to their experience. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

JANUARY 22, 2020

Stock content provider Shutterstock made disbursement innovations to satisfy its more than 1 million contributors, noted Vice President of Content Operations Paul Brennan in a recent interview with PYMNTS. Content creation is symbiotic — creatives need online platforms to disseminate their work and platforms need artists to operate.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

JANUARY 9, 2020

Those two retail trends have recently collided in Southeast Asia, where Carro, an automotive marketplace and financing provider, has reportedly bought Jualo, an online marketplace for used goods from some 300 product categories. Answering that challenge will be among the main goals of subscription commerce operators in 2020.

Nashville 130

Nashville Tennessee Philadelphia Video 130

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Entering a new market typically means setting up entirely new payout infrastructure. These challenges often prevent companies from expanding to other markets.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

SEPTEMBER 25, 2019

Among the biggest ongoing challenges and opportunities in payments – and a trend that will hold well into the 2020s, which are just about to start – is using mobile technology to bring more consumers into the formal financial sector. And there are many markets in Africa and beyond with the same needs.”. That’s not all.

How To 130

How To Lending Digital Banking Examples 130

PYMNTS

JUNE 27, 2017

So we also added a new focus: applying document and artificial intelligence/machine learning to develop enterprise-class solutions for identity verification in digital channels that meet the market need for a great user experience, risk mitigation and regulatory compliance. How could we make this better?”.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

OCTOBER 18, 2017

Innovation, he said, must be linked to the core skill sets and operations of a company and synched across the organization. His assertion is that GPS was not an innovation until it hit the market as a navigation system and was successfully monetized by Garmin. Innovation focused on component level is not defendable long-term, however.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

MARCH 25, 2019

New Orleans is the site of one of the most significant and ongoing backlashes against the sharing economy, a global trend that probably won’t kill off Airbnb and other major players, but could create more hassles and pressures for some companies struggling to make it in this big, crowded market.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. contact-form-7].

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. MN: My daily activities are split between current, in-market products and new emerging solutions. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like?

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

NOVEMBER 8, 2019

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. It’s a concept Rob Orgel, now the new president and chief operating officer at Flywire , told Karen Webster was foundational to his decade-long career at Apple. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

CB Insights

DECEMBER 15, 2020

Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. Below, we dig into emerging trends in the wealth tech industry. However, market volatility is proving that investors still want relationships with human advisors, who remain a critical part of wealth management.

Management 87

Management Fintech Industry Trends 87

Independent Banker

JANUARY 31, 2022

This operating model—iterative and parallel testing and development—ensures an agile approach and strong collaboration as the Federal Reserve and pilot organizations jointly prepare our solutions for launch.”. Go-to-market preparations. Treasury Operations Planning Information Sheet. Tina Giorgio, iCBA. Strategic considerations.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. and beyond to introduce a range of new products and services for the SMB user.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

APRIL 22, 2016

But last week also revealed another trend: VCs’ love of the invoice financing platform, with new backing going to Kickfurther and Onfido, two SME lending portals that operate in the space. The company has pinpointed market demand, while hiring the talented management team required to create the next great company in the security space.”

Capital 100

Capital Security Software User Experience 100

Gonzobanker

JANUARY 17, 2020

New regional banks will struggle with operational maturity and customer experience. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. We are in the infant stages of integrating digital marketing and online origination.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JULY 5, 2017

We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers. The complexity of mobile payments shows up when looking at the entities involved in the entire process, and where these entities will be operating.

Innovation 121

Innovation Customer Experience Mobile Security 121

Insights on Business

FEBRUARY 4, 2019

This disruption is happening in the markets, technology and in the global economy. Businesses, big and small, must be able to adapt and innovate to the changing trends of the world around them. Adaption is hampered in business by operating in silos. Success is achieved through innovation by a collaborative effort.

Innovation 79

Innovation Software US Management 79

PYMNTS

AUGUST 28, 2018

It’s a trend that we’re seeing continue to grow. This comes as the businesses themselves increasingly operate in a project-oriented cycle, Ting said, and where the industries are attuned to user experience. Change is the norm,” he said of these firms.

Payments 112

Payments Online Meeting User Experience 112

PYMNTS

MAY 17, 2017

To add to that marketing enigma — if a merchant does make it down the conversion path, if the payment process is complicated, consumers may still abandon the transaction altogether. All in all, finding success as an online merchant today is complicated business. BigCommerce’s big takeaway? About the Tracker.

Tools 122

Tools Google Online Payments 122

PYMNTS

MARCH 16, 2018

Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I It’s a sentiment echoed throughout the B2B FinTech market. Remlinger, Project Manager — Solutions for Business at foreign exchange technology firm OANDA.

Risk Management 134

Risk Management Survey Management Fintech 134

NCR

SEPTEMBER 29, 2017

According to recent analysis of industry data by the ATM Industry Association , there are now between 475,000 and 500,000 ATMs operating in the US alone. They also looked to the future, predicting that the use of app-based platforms for an enhanced user experience, greater security and interoperability could be a defining trend.

ATM 85

ATM US Analysis Industry 85