PYMNTS

SEPTEMBER 22, 2020

Consumer packaged goods (CPG) – which just four years ago had only a 1 percent penetration rate online – are capturing the digital shift in a dramatic way during the pandemic. As the crisis pushed online grocery into exponential growth during the crisis, CPG companies are finally starting to sell and advertise online.

Company 140

Company Capital Resources Retail 140

PYMNTS

JULY 14, 2020

When consumers fled to online shopping options in Q2, many businesses weren’t set up for digital-first commerce, but quickly figured it out. If you are an offline business that isn’t figuring out how to develop an online offering, you will likely be left behind by competitors.”. This, too, is likely here to stay.

Innovation 337

Innovation Online User Experience Resources 337

Perficient

NOVEMBER 3, 2020

40% of people say they have purchased a product online after seeing it used by an Influencer. But Instagram’s entrance into the commerce arena hits on a broader ecommerce trend that has been going on for years. While that experience is commonplace today, it’s going to drastically change in years to come.

social media 332

social media Google Branding Training 332

Perficient

AUGUST 20, 2020

The advent of COVID-19 has only accelerated that trend, as people spend more and more time online. B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. There can be a knowledge gap throughout your marketing and development teams. Developing an SEO Strategy.

Google 452

Google Examples Trends Tools 452

PYMNTS

JULY 1, 2020

Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

FEBRUARY 4, 2020

Consumer spending hit a record $880 billion in Q4 2019, thanks to online sales making up 15 percent of total expenditure — higher than ever recorded — and smooth eCommerce checkouts. PYMNTS has been studying the online checkout feature offerings of leading retailers in its Checkout Conversion Index series since 2015.

Report 155

Report Policies Retail Online 155

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. Because of this, there’d been a nebulous — at best — market on both the merchant and consumer side. Perhaps it wasn’t the huge breakout vendors had been predicting, but a significant start with traction in the market. The reason?

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

OCTOBER 1, 2020

It’s a loyalty program overhaul that Visa and Novae say makes them the first to market with a working digital currency based on converted loyalty points. We've seen transactions happening at major online stores such as Amazon or even Apple, but also mom-and-pop shops [and] the corner bar. a seamless omnichannel experience.”.

Apple 233

Apple Trends America Strategy 233

PYMNTS

DECEMBER 13, 2018

CUs are also actively communicating with law enforcement agencies, keeping regulators informed about suspicious activity, while receiving tips on noticeable trends that these same agencies are eyeing. Many members first engage with their CU through its website or other online portal. Add it all up, and that can be a lot to handle.

Regulation 135

Regulation South Dakota ATM New York City 135

Gonzobanker

MARCH 28, 2024

In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1. The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JANUARY 22, 2020

Content creators are responsible for staggering amounts of output, providing the essential images, music tracks and videos that make online consumption possible. Its disbursements are completely online and allow creatives to opt how they would like to be paid. How Payment Preferences Engineer Loyalty. That is a story we hear often.”.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

JULY 29, 2019

Credit unions (CUs) rely on their members’ loyalty to compete in a saturated financial services market. Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem. About The Tracker.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. Standing out in a Crowded Market.

Branding 121

Branding User Experience Trends National 121

PYMNTS

JUNE 29, 2017

For an inside look, we talked with payment processing firm Anovia Payments’ President and CEO Kevin Jones, who shared his thoughts on ISOs and how they’re being the trend in the payments industry. The most notable trend for Anovia is the definition of the ISO,” Jones said. Payment facilitation is a major driver and enabler in this end.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. About the Tracker.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

JANUARY 9, 2020

Automotive sales are increasingly going digital – and more consumers are buying more used products of all types online. Indeed, the anticipated compound annual growth rate (CAGR) of the global automotive subscription services market through 2022 is 71 percent. The answer might lie in the sign-up process itself. seconds in Q3 2019.

Nashville 130

Nashville Tennessee Philadelphia Video 130

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

NOVEMBER 8, 2019

CEO Oisin Hanrahan recently spoke to PYMNTS about how the company combines artificial intelligence (AI) and machine learning (ML) solutions and human insights to ensure its anti-fraud efforts do not interfere with legitimate users’ experiences. .

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Startups are nimble and quick to react, and as they reach a critical mass, they see companies like Emailage as a crucial element to their experience. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

MARCH 6, 2020

While it can promote an enhanced end-user experience to migrate the loan application process online – as more and more FinTechs offer this capability — some community banks have been hesitant to fully digitize and automate their SMB lending operations for fear of forfeiting a more personal relationship.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. What’s really steered people wrong is focusing on the average percentage of all retail sales that are online, and ignoring what’s happening in key verticals.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MAY 17, 2017

Consumers have more options than ever when it comes to shopping for the right product or solution online. To add to that marketing enigma — if a merchant does make it down the conversion path, if the payment process is complicated, consumers may still abandon the transaction altogether. Turning Traffic into Transactions.

Tools 122

Tools Google Online Payments 122

PYMNTS

FEBRUARY 21, 2020

As is often the case with technology adoption, small business (SMB) owners are seeking services and solutions that offer the same convenience and optimized user experiences provided in their personal lives.

Policies 141

Policies Management System User Experience 141

PYMNTS

JULY 19, 2017

Today’s corporate travel and expense management market is all about consolidation and collaboration. This trend reached a new peak with news that K1 Investment Management is investing $125 million to combine Certify, Nexonia, ExpenseWatch and Tallie under one roof. And now virtual payments are on the move,” Carpanzano added. “But

Industry 108

Industry Policies Management User Experience 108

PYMNTS

AUGUST 28, 2018

It’s a trend that we’re seeing continue to grow. I think more and more people are becoming comfortable with this from both sides of the transaction,” Ting said of employers and workers — and both sides of the relationship are increasingly comfortable with meeting up via online marketplaces. The Graying Of The Gig Worker.

Payments 112

Payments Online Meeting User Experience 112

PYMNTS

DECEMBER 23, 2016

The mission of the business is to help empower retailers to build engagement with their customers through a search that understands natural language, is personalized for each shopper and is continually learning and adapting to the latest consumer trends. Sondur said it’s important that Unbxd is not seen as a “machine” but rather a platform.

Data 100

Data User Experience Retail Trends 100

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. It’s a trend that, in a different time, might have made CPGs grin from ear to ear. Innovation in payments and commerce has an unsung hero, too.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. The second and overlooked area of innovation is in the area of user experience. A large number of banks and online sites still rely on knowledge-based authentication.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

MAY 26, 2017

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. Currently the market is incredibly volatile and uncertain,” CEO Bahram Nour-Omid told PYMNTS. — as if they were on a social network. PYMNTS: Why was the company founded?

Branding 103

Branding Community Survey Data 103

PYMNTS

NOVEMBER 8, 2019

That is to say, as organizations expand on an international scale and reach new customers, those businesses must allow consumers to pay the way they want for the optimal end-user experience. Trending: Malibu Poke Gets Personal With Facial Recognition To Order And Pay. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. According to Castro, a trend the company has identified is an increase in mobile wallets to help speed through the conversion process.

UX 100

UX Mobile Apple Trends 100

PYMNTS

JULY 5, 2017

We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers. By perceived security, I am talking mainly about user experience as it relates to the digital payment space. When I think of innovation, I think Amazon.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JUNE 7, 2017

The smart waste management market has a diverse array of solutions to serve both households and municipalities. A smarter way to grocery shop online? That can free up people’s time to do other things and make streamlining the online ordering so much easier and seamless,” Griffin said. That process has evolved,” he said.

Management 108

Management Online Marketing Samsung 108