PYMNTS

AUGUST 11, 2020

11), reported by CNBC , that retail behemoth Walmart has struck a partnership with Instacart to offer same-day deliver across a few, select markets in the United States, focused on four initial pilots in Oklahoma and California. Amazon, for its part, said online grocery sales tripled in its latest quarter. percent.

Online 227

Online Oklahoma San Diego Los Angeles 227

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Progressive retailers have paved the way for this with email collection at registers, enabling them to connect their customers’ behavior in-store with them online.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

NOVEMBER 25, 2016

Harris Poll and CIT Group, a provider of commercial lending and leasing services, recently released the results of a survey they conducted on how middle-market retailers felt about their sector’s financial health. Here are some of the key findings. Fifty-two reportedly say they will increase the volume of hourly staff.

Retail 100

Retail Marketing social media Online 100

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

DECEMBER 1, 2020

Amazon’s grip on the online shopping industry appears to be tightening. A new survey of Black Friday shoppers from PYMNTS showed the Seattle retailing giant dominated its rivals in the traditional post-Thanksgiving holiday season kickoff. That dropped to 44.4 It even dropped from Q2 2019 (46.6 percent, Costco at 10.5

Marketing 181

Marketing Data Survey Comparison 181

PYMNTS

JANUARY 21, 2021

The COVID-19 crisis and the digital shift that it accelerated are making five lessons clear that tradition brick-and-mortar retailers must heed if they want to survive, according to Karen Webster. The key lesson traditional merchants must learn is that “retail’s competition is the marketplace, not other category competitors,” Webster wrote.

Retail 179

Retail Branding Analysis Online 179

PYMNTS

MAY 21, 2020

Seattle-based Amazon is ramping up its operations in India’s growing market by launching Amazon Food, which will deliver prepared meals. Competitors include online food delivery platform Zomato and Swiggy , which raised $43 million from investors last month in a bid to expand into new businesses. PYMNTS surveyed 2,047 U.S.

Marketing 142

Marketing Seattle United States Survey 142

PYMNTS

MARCH 29, 2020

Call it the retail gap that eCommerce can only partly fill. That gain, of course, reflects calm before the storm, so to speak, before the unemployment filings, the mass closures, the stimulus efforts and stock market roller coasters. The report surveyed more than 1,900 U.S.-based million — filed for unemployment benefits.

Retail 205

Retail Survey Course Study 205

PYMNTS

SEPTEMBER 9, 2020

There are many ways to mark the massive shift to digital that’s happened in the past six months, from baby boomers who’ve moved online after favoring real-world shopping to merchants who’ve made a hard shift toward digital and omnichannel. For instance, she said customers will always want good prices, selection and convenience when they shop.

Branding 220

Branding Online Retail social media 220

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. And while some of the sales projections are solid, the fundamentals for success are still wavering.

Retail 186

Retail Meeting Arizona Florida 186

PYMNTS

APRIL 16, 2018

The retailer’s website has 55.9 million average monthly visits, retail news source Retail Dive reported. Still, Macy’s is losing market share to competitors such as Amazon , according to Coresight Research. Even so, there are opportunities for retailers like Macy’s in the mobile arena.

Retail 111

Retail Online New Jersey Florida 111

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. And six in 10 shoppers said it factored into their decision of where to transact, Retail Dive reported.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. When consumers shop Gap brands online, they can choose Afterpay at checkout and pay for purchases in four interest-free installments. “We We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. And six in 10 shoppers said it was part of their decision in where to transact, Retail Dive reported.

Survey 109

Survey Retail Online Analytics 109

PYMNTS

MAY 11, 2020

As retailers, especially those marked non-essential, move to digital commerce platforms they’re also finding new ways to stay in touch with customers during the pandemic. According to eCommerce automation and analytics platform Yotpo, more than 65 percent of online shoppers are browsing or buying from their mobile devices.

Retail 176

Retail Branding Mobile Analytics 176

PYMNTS

MAY 27, 2020

With so many retailers hustling to capture the digital shift, it’s easy to let the details suffer. Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. Now more than ever, our customers are interacting with our dealerships online.

Online 151

Online Management social media Branding 151

PYMNTS

MARCH 11, 2019

Retailers are becoming more interested in omnichannel offerings: The PYMNTS mPOS Tracker found that 67 percent of those surveyed listed it as a priority for this year. At the same time, new technologies are coming on the market to serve these merchants. The Android-based POS is said to be called the HP Engage One Prime.

Retail 213

Retail Technology Atlanta San Francisco 213

PYMNTS

FEBRUARY 11, 2019

Among the hottest battles for eCommerce market share involves private label products, with a recent move from Walmart among the latest developments in that particular arena. But the growing use of those brands to attract sales is also leading to more focus on potential challenges for online, private label retail over the next few years.

Retail 158

Retail Branding Online Seattle 158

PYMNTS

APRIL 16, 2020

Wednesday’s Commerce Department retail sales figures showed in no uncertain terms that consumer spending for non-essential goods has taken a huge hit. However, new data from PYMNTS shows that some non-essential items are moving online. percent, to be followed by another 10-point increase in the March 27 survey.

Retail 141

Retail Online Survey Branding 141

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. Although there’s no survey to prove it yet, a new factor has likely risen to No. With stores closed (for the most part) retailers need to find reliable ways to communicate with their customers. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

MAY 6, 2020

Retail must, and will, change following the coronavirus, with consumer behavior shifting from brick-and-mortar to eCommerce and merchants making adjustments to their inventory selections and safety measures. The retailer intends to open its approximately 800 North American retail locations again in May. Gap Inc. , Gap Inc. ,

Retail 143

Retail Survey National Online 143

PYMNTS

SEPTEMBER 4, 2019

Since 1992, when eCommerce was still in its infancy, online retailers have not had to collect sales tax. consumers are expected to be shopping online by 2021. Will this increasingly regulated online sales tax environment affect this growth? Online Sales Tax and Marketplaces. Online Sales Tax and SMBs.

Taxes 129

Taxes Online South Dakota Louisiana 129

PYMNTS

APRIL 3, 2018

Reports in The Motley Fool on Monday (April 2) found Amazon — despite being blamed for lower mall traffic, business downturn at mega-retailers like Toys R Us and heightened competition against small businesses — may actually be more beneficial than harmful for SMBs. Two-thirds said they use their own websites.

Survey 119

Survey Online Retail Cards 119

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

AUGUST 11, 2020

In the used car market, Carvana reported a resounding second quarter, with revenues of $1.12 Many people who previously would not have considered buying a car online are giving it a second thought. In a recent CarGurus survey, 60 percent of respondents said they were open to buying a car online versus 32 percent before.

Online 157

Online Michigan Trends Marketing 157

PYMNTS

OCTOBER 15, 2020

consumers have gone from retail shopping in stores to shopping online since the pandemic began, while 16.6 percent have shifted from grocery shopping in stores to doing so online. percent of them have gone online to order takeout or delivery from restaurants where they used to dine. PYMNTS research shows that 41.9

Data 213

Data Retail Online United States 213

PYMNTS

MARCH 25, 2020

As seen in Karen Webster’s report on our exclusive COVID-19 consumer survey , we know they’re not staying in hotels (-26 percent), eating in restaurant dining rooms (-36 percent) or using public transit (-29 to -35 percent). percent shop online more often. percent shop online more often. The PYMNTS study found that 28.3

Retail 122

Retail Online Study Survey 122

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Membership has its privileges ” was the nine-year marketing campaign rolled out by American Express in 1987 to convince consumers that it was worth paying a yearly fee for one of its charge card offerings. Walmart Reboots Retail With Its Rethink on Robotics .

Online 148

Online Payments Millennials Apple 148

PYMNTS

FEBRUARY 11, 2020

While “reselling” or “secondary market” are more likely to keep ownership of this burgeoning market, the reselling market is reinventing itself for 2020. Nordstrom has not yet launched its online intake program where customers will have the ability to mail in merchandise. We like the handle.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

AUGUST 23, 2019

RateIt’s unique in-the-moment offering is a quick and easy way to listen to customers in a whole new way without the need for long annoying surveys that inevitably end up as long annoying PowerPoint decks,” said Michael Momsen, the company’s founder and CEO in a statement. ShopKirana.

Online 179

Online Metro Capital Customer Experience 179

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

MAY 11, 2020

Speaking at a virtual conference about the future of money, European Central Bank (ECB) executive board member Yves Mersch said a retail central bank digital currency (CBDC) is a game-changer. “A However, a retail CBDC, accessible to all, would be a game-changer, so a retail CBDC is now our main focus.”. We have to be ready.

Retail 130

Retail Conference Maine Policies 130

PYMNTS

OCTOBER 6, 2016

Retailers continue to rely on paid search and email marketing channels, but mobile marketing and social media are continuing to increase in popularity as a way for businesses to grow their customer acquisition, according to a new study.

social media 205

social media Survey Retail Online 205

Abrigo

DECEMBER 18, 2023

Takeaway 2 Advisors recommend that financial institutions look behind some of the headlines and examine their own markets before ruling out CRE altogether. But understanding trends in their own portfolios and local markets can allow lenders to identify risk-appropriate CRE credits. They’re not your hometown.

Risk Management 221

Risk Management Management Lending Capital 221

PYMNTS

JANUARY 7, 2020

The impulse to protect purchases runs deep, as does brand affinity (aka trust) in our favorite online retailers. Delving into the topic in-depth, the latest PYMNTS Retail Product Insurance Study surveyed close to 3,000 U.S. Of respondents who recently bought a car online, 45.2 The Good ‘Protection Racket’.

Retail 131

Retail Study Online Branding 131

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. But a new survey shows a new urgency. The customer experience online has dozens of critical elements. It’s different.

Retail 144

Retail Customer Experience social media User Experience 144