Bobsguide

JUNE 3, 2022

Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For the rest of these merchants, there are still a few ways for them to reduce frictions under SCA.

Strategy 188

Strategy social media Regulation Retail 188

Jack Henry

AUGUST 24, 2023

In today’s interconnected world, it’s crucial to expand your loan trading network to open doors to new opportunities, collaboration, and resources that can drive growth and success. By tapping into trusted resources and networks that share a commitment to innovation, Apple offers solutions and services that inspire confidence in customers.

Apple 78

Apple Resources social media FDIC 78

PYMNTS

NOVEMBER 26, 2019

We grew a great deal in the past year, and it got to the point where we were out-kicking our coverage in terms of being able to assign enough resources in a timely manner to submit comprehensive reports in time,” he said. An Opportunity for Collaboration.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. I have proof.

Data 143

Data User Experience Fintech Lending 143

Gonzobanker

MARCH 28, 2024

The digital players are working to differentiate based on stronger customer experience features and tight integrations in areas such as financial health, data-driven marketing and fraud/security. For example, does the institution want a unified experience for consumers and small businesses to differentiate from competitors?

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JANUARY 11, 2021

Per the latest Report , “The bank also sought to keep this workload manageable by focusing first on facilitating certain specific, clearly defined use cases rather than attempting to enable everything all at once. We didn’t want to lock our clients into a specific experience that felt like X, Y or Z.

Community 169

Community New Jersey Community Bank User Experience 169

PYMNTS

MAY 28, 2020

Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic. The customer experience online has dozens of critical elements. User experience, seamless checkout, payment process, chat and security are just a few that need to be buttoned up.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

MARCH 20, 2020

In a feature story, PYMNTS spoke with Adam Fox, director of digital experience and media for the Mexican fast-casual chain Qdoba , about how the company was able to ensure a smooth data migration process to a revamped system. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

South State Correspondent

MAY 18, 2023

A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately. Three: Source Document Construction, Management, and Flags Every company should stop internal document production and teach employees about optimized data construction. Tate makes it easier and more homogenous to do just that.

US 195

US Training Examples Data 195

Cisco

DECEMBER 21, 2020

When application workloads get the resources they need, when they need them: Your applications would perform as designed – no more resource contention. How will developers manage container platforms across multiple clouds? How will you assure and secure user experience to any cloud from anywhere?

Customer Experience 99

Customer Experience Innovation Policies Security 99

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. Make superheroes of your business users: By putting the right tools in place, business users can quickly become self-sufficient in managing analytics, rules, and strategies. How Do You Improve Supply Chain Resiliency?

Management 52

Management Analytics Strategy Data 52

FICO

APRIL 26, 2016

Today we are introducing a major leap-forward in the practice of prescriptive analytics and decision management. The latest version of FICO® Decision Management Suite provides everything businesses of all sizes need to rapidly develop innovative analytic applications and improve business agility – just like a start-up.

Analytics 40

Analytics Management Innovation How To 40

Cisco

SEPTEMBER 15, 2020

In this blog, I will be discussing the third pillar of the Connected Experiences notion: Automation. With increasing demand creating resource constraints for IT operators, it is imperative to take advantage of the most efficient tools & methods available. Let’s talk about the simplicity of Automation.

Oregon 62

Oregon Tools Operations Community 62

PYMNTS

MARCH 17, 2020

“When I think back to the feedback that we had from our prior digital experience, we got a lot of comments from our guests, our crew members in the restaurants and from our franchisees,” he explained. What we heard was that our existing app was overly complex, and [that] the user experience was not very intuitive.

Mobile 168

Mobile System Online Data 168

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. Learn about Cisco Security for Financial Services.

Customer Experience 72

Customer Experience Retail San Diego Study 72

FICO

DECEMBER 20, 2022

Vice President, Product Management. FIs are in a great position to lead that push by applying resources where they can have the most immediate and long-term impacts. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security. FICO Admin. Tue, 07/02/2019 - 02:45. by TJ Horan. expand_less Back To Top.

Fraud 52

Fraud Payments South Carolina Compliance 52

Insights on Business

MAY 2, 2019

The result is often a “patch work” effort in an attempt to connect disparate systems that are putting undue strain on already limited organizational resources. Organizations can instead focus on driving their own business value and products, secure in the knowledge of the solution value that IBM OpenPages with Watson on Cloud gives them.

Compliance 98

Compliance System Analytics Data 98

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. Learn about Cisco Security for Financial Services.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

SEPTEMBER 14, 2016

Like how to help retailers manage fraud to a nice round number — zero — which essentially (and overnight) puts back to their bottom lines the cost of sales that they once wrote off. Essentially, we’re talking about turning fraud from being a cost to becoming a revenue lift. But it’s not just about shifting the burden of fraud to Forter.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

MARCH 18, 2019

Amy Hsu, vice president of product and research, recently spoke with PYMNTS about how the CU makes its members’ Zelle transfers both seamless and secure. First, we want the payment to be as secure as possible with risk mitigation. For SchoolsFirst, those controls include a two-step security process. A P2P Balancing Act.

Security 148

Security Fraud User Experience California 148

PYMNTS

SEPTEMBER 12, 2017

I also listen very attentively to the sales and relationship management folks. All timeframes are tight, resources are maximized and development funds are in short supply. And all have enhanced the user experience in some major way. DM: Ideas come from an array of sources. They have the ear of the customer.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

JUNE 10, 2016

To do that, the company offers services like parking rate management, payment collection, processing and enforcement, among others, in order to help cities take better control of their parking lots. Although we try to also provide in help and the user experience for the parker, our main customer, the person who pays us, is the city.

Mobile 100

Mobile Payments Training Wisconsin 100

CB Insights

MARCH 8, 2018

These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. Tandem lost its banking charter after failing to secure funding.

Retail 78

Retail Digital Banking Fintech Regulation 78

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 172

Customer Experience User Experience Analytics Resources 172

Fintech Labs Insights

AUGUST 2, 2016

Identity security solutions provider Ping Identity has acquired UnboundID, its former partner , for an undisclosed amount. Austin-based UnboundID offers customer identity and access management solutions. The deal is expected to help Ping expand from identity management into customer engagement. Privacy management.

Austin 12

Austin Colorado User Experience Management 12

Cisco

SEPTEMBER 20, 2022

Through it all, Bank, Insurance and Wealth Management decision-makers have face increased pressure to focus on three fundamental strategic priorities – Business Growth, Cost Reduction, and Risk Reduction – to accelerate digital transformation. Bear traps are everywhere. We all feel it…and it hurts. Geopolitical issues shock the conscience.

America 108

America Video Compliance User Experience 108

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether. About The Playbook.

Report 159

Report UX Regional Retail 159

PYMNTS

JULY 10, 2019

According to Mastercard, this consolidation of virtual payment data can more easily be integrated into suppliers’ existing enterprise resource planning (ERP) and other back-office systems, and supports reconciliation and cash flow forecasting processes.

Tools 155

Tools Cards User Experience Data 155

William Mills

MAY 11, 2016

CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. Here’s another solution for document management and origination. ^SR. It’s all done through the smartphone, with bank-level security. ChipShield also has an integrated password management vault.

Video 40

Video Mobile social media Analytics 40

South State Correspondent

APRIL 24, 2023

So, like any new bank marketer, it composed a fairly interesting email (below) using the subject line “Secure Your Healthcare Future: Boost Your Health Savings Account Contribution.” Data Management – AutoGPT wrote its own code in Python, debugged it, and moved it to production to clean and transform data to an updated data model.

social media 195

social media Data Marketing Technology 195

PYMNTS

JUNE 28, 2019

Payments solutions potentially need to be connected with dozens — or perhaps even hundreds — of different enterprise resource planning (ERP) systems. User Experience. The payment capabilities of ERPs themselves can be complex, and while there are some standards in the industry, variations do indeed exist. “We

Payments 107

Payments Fraud System Fintech 107

FICO

MAY 15, 2023

Identifying Technical Debt The first step in managing technical debt is identifying what areas of the codebase are in need of restructuring. Increased Risk of System Failure: Outdated systems increase the risk of system failure or security breaches due to lack of maintenance or support.

System 52

System Software Innovation Analytics 52

PYMNTS

OCTOBER 13, 2020

The panel included: Todd Adler , senior vice president, director of treasury management at Commerce Bank ; Drew Edwards , CEO of Ingo Money ; Tom Halpin , executive vice president at HSBC ; Kristen Michaud , managing director, InBlock at LiquidX ; Shahrokh Moinian , EMEA head of wholesale payment at J.P. That’s the driver,” he said.

Fintech 190

Fintech Payments Customer Experience Examples 190

MyBankTracker

NOVEMBER 30, 2020

But you may also pay individual investment fees and account management fees. Additionally, SoFi Securities is a Member of SIPC. The SIPC protects securities customers of its members up to $500,000. If you’re interested in a cash management account, you can open one with Robinhood. Account management and access.

Online 52

Online Tools cryptocurrency Mobile 52

ZootBlog

JANUARY 7, 2016

Cloud computing, a model of computer use in which services stored on the internet are provided to users on a temporary basis, is finding its way back into financial industry conversations. Given the security, privacy, and regulatory concerns of cloud deployment, do banking and the cloud belong together?

User Experience 79

User Experience Security Community Innovation 79

FICO

MARCH 6, 2020

I also manage the partner channels and programs for our financial crime compliance solutions. In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more.

Compliance 81

Compliance Technology Fraud Analytics 81