Independent Banker

JANUARY 1, 2022

To have a true impact on the needs and expectations of today’s consumer, financial institutions must adopt successful practices from retail sectors, such as e-commerce, travel and entertainment that successfully deliver on expectations for consistent, personalized experiences through every stage of the buying journey. Delivering Value.

Retail 103

Retail Community Branding Study 103

PYMNTS

DECEMBER 26, 2019

Change came from various areas for retail in 2019. Retail merchandising was, at best, a hit-or-miss system in its heyday, Nextail CEO and Co-Founder Joaquin Villalba told PYMNTS in a recent conversation. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s. Role of Data.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

MAY 22, 2017

A new study has found that retail global expansion has lost some steam, and while the United States remains the most active, Europe is now the preferred spot for expanding retailers, according to Chain Store Age. The results found that retailers’ expansion into new markets increased by 2 percent in 2016, down from 3.1

Retail 108

Retail United States New York City Study 108

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

JUNE 26, 2019

Unattended retail is having a moment – a bad moment, as it turns out, in China, according to reports. The challenges there come as kiosks and other forms of unattended retail continue to develop globally. For one, selling fresh groceries via unattended retail is not an easy business. Unattended Failure. Global Growth.

Retail 108

Retail Comparison Report Operations 108

Perficient

FEBRUARY 24, 2021

In a world where retail has changed and consumers remain at home, how do brands reimagine the task of getting products to customers? In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. She specializes in digital experience, retail, and digital. In Episode 4 of the What If?

Branding 441

Branding Case Study Digital Strategies Strategy 441

Perficient

OCTOBER 20, 2020

Investing in advanced supply chain automation and intelligent order management (OM) systems will not only improve how your organization fulfills against extreme demand but also serves your consumers more effectively in the end. The Business Impact of Outdated, Manual Systems.

System 324

System How To Customer Experience Meeting 324

PYMNTS

MAY 7, 2019

Walmart is the latest example of the power of pets in retail — a power that is having significant influence among various merchants competing for the loyalty and dollars of pet owners. As well, if done well, pet retail can serve to increase foot traffic into bricks-and-mortar stores at a time when it is dearly needed.

Retail 116

Retail Fort Worth Online Dallas 116

PYMNTS

DECEMBER 2, 2020

P97 Networks and Cybersource, Visa ’s international payment and fraud management platform, have unveiled a new multi-year international partnership to provide mobile payment acceptance tools that come with integrated risk management for fuel and convenience merchants, according to a Wednesday (Dec. 2) announcement emailed to PYMNTS.

Payments 205

Payments Risk Management Fraud Mobile 205

PYMNTS

JANUARY 12, 2021

Customer experience management platform provider Paytronix released its holiday gift card report on Tuesday (Jan. As previously noted in this space , the dining industry was quick to adopt the digital tools needed to stay in operation as diners transitioned from in-restaurant dining to dining at home at the start of the pandemic.

Cards 149

Cards Study Customer Experience Tools 149

PYMNTS

OCTOBER 21, 2016

The fleet management market is estimated to grow from $9.54 percent, according to a new study by MarketsandMarkets. According to MarketsandMarkets, the increasing need for operational efficiency is expected to be the primary driver for the fleet management market during the forecast period. billion in 2016 to $27.9

Management 100

Management Marketing Regional System 100

PYMNTS

JULY 5, 2020

The Indonesian eCommerce retailer backed by SoftBank Group Corp. ’s the Chinese multinational technology company specializing in eCommerce, retail, Internet, and technology, led a $1.1 We see our mission, to make it easy to do business anywhere, reflected in Tokopedia’s journey,” said Finance Manager Kenny Ho at Alibaba at the time.

Google 264

Google Regional Retail Groups 264

PYMNTS

AUGUST 28, 2019

Retailers seeking to provide rapid deliveries face an ever-moving target as consumers’ definition of speed evolves. Studies suggest that even next-day delivery may be too slow. Retailers are embracing the BOPIS — or click-and-collect — trend as they seek to get an edge over Amazon and other eCommerce giants. Tractor Supply Co.

Retail 108

Retail Online Study Alaska 108

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel. Now let’s go headless.

Retail 208

Retail User Experience Study UX 208

PYMNTS

DECEMBER 18, 2020

The findings are part of a new Restaurant Readiness Index produced by PYMNTS and Paytronix that questioned over 2,100 consumers and nearly 500 restaurant operators about what’s working and what isn’t, now that we’re nine months into the lifestyle changes brought on by the global pandemic. Management Underestimates Loyalty.

Study 146

Study Mobile Survey Online 146

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. Social currency can be a very important factor when it comes to consumers’ retail decisions. So what is social currency?

Retail 100

Retail social media Study Branding 100

PYMNTS

AUGUST 27, 2018

It’s a good time to be a retail chain. Retail Ascent. Retail is on the ascent. In July, retail sales increased 0.5 Economists had only forecasted retail sales going up 0.1 percent, online and mail-order retail sales increased 0.8 Retailer Woes. Not every retailer is experiencing good times, of course.

Retail 100

Retail Los Angeles Milwaukee Chicago 100

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. This is partly due to the growing participation of luxury retailers that have signed onto the platform.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

MAY 11, 2016

Common sense isn’t so common when retail is still experiencing its fair share of upheavals from each new disruptor to make it to market, but the decade-plus of online and in-store retail operating side by side has established a few new ground rules that almost everyone can agree on.

Retail 100

Retail Online Study Regional 100

PYMNTS

MAY 5, 2020

With the retail industry sliding into Mother’s Day in just a week, the return issue is bound to raise its head. Some stats around the issue show just how substantial it is for retailers. And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

JANUARY 18, 2021

Such silos prevent treasurers from comprehensively analyzing and gaining insights into companies’ cash flows and expenditures, hindering organizations from operating efficiently and reacting to customers’ needs in an agile manner. Each company’s risk management approach must therefore be tailored to its specific business needs.

Analytics 319

Analytics Data Risk Management Management 319

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”.

Study 124

Study Online Course Cards 124

South State Correspondent

JANUARY 3, 2024

To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. Each book applies to any banker in a management position who faces a customer in the branch or field or any banker thinking about improving organizational performance. This book will be needed by bank CEOs in 2024.

Leadership 370

Leadership Management Strategy How To 370

PYMNTS

JUNE 13, 2016

There once was a time when recurring charges for a regular retail purchase were only copacetic in consumers’ eyes as a way to pay down a big-ticket item over time or the accepted retainer for high-priced fashion and design consultants. Now, however, the subscription model for retail is as normal as the one-off transaction.

Retail 100

Retail Mobile Apple Policies 100

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. The finding comes from Tillster , which partnered with SSI to study how offering self-service kiosks impacts guest behavior.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

SEPTEMBER 12, 2019

With z15, clients can manage who gets access to data via policy-based controls, with an industry-first capability to revoke access to data across the hybrid cloud,” the company said. A Harris Poll study commissioned by IBM found that 64 percent of consumers have opted out of doing business with a company due to data security concerns.

Data 232

Data Security ATM Tools 232

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so.

Online 354

Online Survey Maine Study 354

PYMNTS

NOVEMBER 20, 2019

Otherwise, you are introducing a technology to a process that is broken to begin with and just automating it, so you are not getting the operational efficiencies and the pickup that you could potentially get out of it.”. AI is a term that has been defined increasingly broadly, according to the recent PYMNTS AI Gap Study.

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

MARCH 9, 2016

Everybody likes to talk about the addiction that brick-and-mortar retailers have developed for deep, and often destabilizing, discounts, and they usually point to store closings and executive board shakeups at Macy’s and other chains as clear proof of these practices’ consequences. Still, the label indicates that the $99.99

Retail 100

Retail Online New York Video 100

PYMNTS

NOVEMBER 3, 2020

Despite rapid growth rates and an increasingly large global business footprint, studies show that nearly 80 percent of U.S. and abroad as a means of effectively delivering and managing healthcare services. patients have still never done a virtual visit with a doctor. Cost-Saving Is Promoting Adoption As Well .

Video 262

Video Georgia Study System 262

PYMNTS

SEPTEMBER 20, 2018

The company has points of sale across 13 countries, according to reports in Retail Times. The companies pointed to SAP research in its Digital Transformation Executive Study, which found that only 3 percent of companies that recognize the importance of digital transformation have actually completed their digital transformation initiatives.

America 187

America Study Survey Operations 187

PYMNTS

NOVEMBER 10, 2020

presidents and instrumental in establishing the government’s Office of Management and Budget (OMB) is quoted as saying, “An entrepreneur tends to bite off a little more than he can chew hoping he’ll quickly learn how to chew it.”. Twenty-five percent of Main Street SMBs now say they are operating with capacity restrictions, whereas 38.6

Maine 227

Maine Maryland Study Report 227

PYMNTS

MAY 7, 2020

Due to a confluence of events over the past few months, Deliv will unfortunately be winding down our operations over the next 90 days,” she wrote. The survey also revealed 39 percent of consumers shop for retail goods online more often than they did on March 6, the first day of the study, and that continues to climb — up 10.5

Google 177

Google Survey Capital California 177

PYMNTS

APRIL 1, 2020

In a recent conversation with Karen Webster, he discussed why big-box retailers that have struggled to compete in an eCommerce ecosystem found an unexpected leg-up as they stepped into the B2B business model. In the example of hotel managers, it means accelerating the purchasing process. ” Finding Opportunity In Volatility.

Marketing 160

Marketing Retail Fraud Examples 160

PYMNTS

MAY 19, 2020

As far back as late 2019, the second edition the Visa/PYMNTS How We Will Pay study demonstrated that the home and its voice-enabled devices were well on their way to becoming the consumer’s connected commerce command center. Other common uses included making phone calls, managing schedules and running a person’s smart home technology.

Technology 205

Technology Millennials Retail Report 205

FICO

MAY 19, 2020

So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Here are some of my thoughts on the matter: 1) Top 5 Fraud Manager Considerations During COVID-19: We owe our customers protection during these unusual times. Criminals also run their own businesses, and fear is an opportunity to exploit. Card Fraud.

Fraud 52

Fraud Management Handbook Cards 52