PYMNTS

AUGUST 12, 2020

Seamless customer experiences are essential because consumers that face onboarding strains are likely to seek services elsewhere, Rodrigo Rodríguez , assortment and merchandising regional manager for Latin American eCommerce marketplace Linio , explained in a recent PYMNTS interview.

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

MAY 29, 2020

He pointed to the need for SMBs to remain competitive and provide consumers a best-in-class end-user experience that can often only be achieved with modern technology. Closed shops and depressed customer demand mean cash flow is tight for Main Street, and large-scale investments are, for many, entirely off the table.

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

MARCH 20, 2020

In a feature story, PYMNTS spoke with Adam Fox, director of digital experience and media for the Mexican fast-casual chain Qdoba , about how the company was able to ensure a smooth data migration process to a revamped system. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

PYMNTS

DECEMBER 18, 2020

The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home. Other notable features that are almost universally offered by top performers include online ordering via website and curbside pickup options.

Study 144

Study Mobile User Experience Innovation 144

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

DECEMBER 13, 2018

Many members first engage with their CU through its website or other online portal. In recent weeks, some CUs have stepped up efforts to make their online offerings more accessible to disabled users. Meanwhile, another partnership could change the way users engage with a CU’s network of ATMs.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy. About the Payments And The Platform Economy Playbook.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. Insult Rate. All this is much more than academic, much more than some wish list for the future.

Fraud 169

Fraud Data Maine System 169

PYMNTS

SEPTEMBER 26, 2016

The main goal of cybercriminals is to steal money, and this can be done by stealing consumer identities. But criminals are trying to find ways to take advantage of “card-not-present transactions,” where a user pays online or over the telephone.

Security 100

Security Fraud System User Experience 100

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JANUARY 22, 2018

Success is now defined by the ability to reach a critical mass of users – consumers or businesses – efficiently and effectively … where time is an important currency, as is the ability to influence and/or control that end user experience. For General Mills, the shift to online, even if tiny, has been a boon for their sales.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

JULY 27, 2016

To really optimize checkout online is hard, because we are talking about both user experience and design — somehow having a really simple checkout experience, while giving the consumer as much flexibility as they want,” Scott Fitzgerald , SVP at BlueSnap , recently told Karen Webster during a live digital discussion on this topic.

Online 100

Online Strategy Mobile Data 100

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. Fees are usually fewer while the money management features are plentiful. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here.

ATM 52

ATM Cards Mobile Online 52

PYMNTS

NOVEMBER 1, 2017

In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. The updated 3D Secure 2.0 Rendell’s advice?

Security 109

Security Payments CA Data 109

PYMNTS

DECEMBER 30, 2016

But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers. We need to compete with all these retailers and department stores and online,” he said. We’re a small business, and every sale means so much to us,” he said. .

Tools 122

Tools Retail Payments US 122

PYMNTS

SEPTEMBER 14, 2016

Like how to help retailers manage fraud to a nice round number — zero — which essentially (and overnight) puts back to their bottom lines the cost of sales that they once wrote off. Essentially, we’re talking about turning fraud from being a cost to becoming a revenue lift. But it’s not just about shifting the burden of fraud to Forter.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

JUNE 27, 2019

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. said they are interested in POS financing for large online purchases. trillion market in 2017 growing at twice the rate of credit cards.

Lending 188

Lending User Experience Cards Fintech 188

Fintech Labs Insights

JUNE 18, 2015

Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. Finovate: WePay’s payment APIs are built for online marketplaces, ecommerce sites, and crowdfunding platforms. 2) A merchant account platform, Connect.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

Fintech Labs Insights

JANUARY 8, 2016

December: Introduces bank account deposits using POLi online payment service. Jumio : demoed credentials-management technology, Netverify, that turns mobile devices into ID document-scanning terminals. May: Wins “Top Innovation, Best User Experience” in Citi Mobile Challenge. September: Launches in Mandarin.

Innovation 12

Innovation Mobile Fintech Cards 12

PYMNTS

NOVEMBER 25, 2019

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JANUARY 20, 2020

Visa’s culture that risk management is everyone’s responsibility, Fabara said, is a competitive advantage and a strategic weapon in the payment ecosystem’s fight against an ever-more sophisticated fraudster. When Risk Management Is a Mindset and Not a Business Unit. More and more, we are going after bad actors with a vengeance.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

AUGUST 9, 2019

It therefore comes as little surprise that these are the same companies whom consumers say they would trust to design, implement and manage hypothetical everyday apps. On the flip side, consumers earning between $50,000 and $100,000 per year are more likely to trust companies they use to manage their finances and payments like PayPal.

Data 155

Data Millennials Google Apple 155

PYMNTS

MAY 26, 2016

In an interview with Karen Webster, John Proctor, vice president and product line manager at ACI , delved into the triumphs and trials seen thus far. What are the main barriers to entry for people, businesses and payment providers looking to be a part of the U.K. How is the consumer or business protected? .

How To 102

How To Payments Fraud Innovation 102

FICO

JUNE 8, 2023

Steve is an industry thought leader who had previously served as TrueCar’s Senior Vice President of Strategy and Business Development, and AutoTrader.com’s Vice President of Product Management and Business Development, overseeing the acquisitions of vAuto, Kelley Blue Book, HomeNet Automotive, VinSolutions and DealerScience.

Data 52

Data Industry Examples Retail 52

CB Insights

AUGUST 21, 2018

The smartphone — and its screen element in particular — has become the entry point to the online world. As content becomes richer and bandwidth speeds increase, consumers will look to move beyond smartphone screens for more enhanced experiences. leveraging voice for an immersive user experience.

Mobile 65

Mobile Google Apple Technology 65

PYMNTS

MAY 7, 2018

Before online matchmaking intermediaries like Match.com and Tinder tried their hand at increasing those odds, there was Frigyes Karinthy , SixDegrees, Friendster, not to mention village matchmakers. The basic idea occurred about seven decades before the first online social networks. That does make it seem kinda hard.

Online 116

Online Meeting Data Course 116

PYMNTS

AUGUST 3, 2016

“You can either be one of the gold miners in the platform gold rush, or you can sell the picks and shovels,” said B ill Clerico, cofounder and CEO of WePay , who shared his firsthand insight into what it means to play the role of enabling software companies and online marketplaces to offer payments to their users. Pricing For Value.

Fraud 100

Fraud Software Mobile Tools 100

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. one solves the low accuracy level of automated conversational applications with its Conversational Data Management Platform. Key Executives.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

APRIL 25, 2016

adults would like to proactively engage in managing their cards and card spend. Also, with the migration of fraud to online channels as a result of EMV, Ahlawat said cardholders are also turning to alerts to keep them informed about eCommerce purchases. PURCHASE ALERTS AS THE START OF A CONTEXTUAL CONVERSATION.

Fraud 100

Fraud Cards Branding User Experience 100

CB Insights

MARCH 21, 2018

Despite the rise of online brokers, many consumers still call insurance brokers by phone to purchase new policies. Compounding this is the inherent complexity of insurance, which involves consumers, brokers, insurers and reinsurers, as well as insurance’s main product — risk. Join us for a deep dive into blockchain in 2018.

blockchain 78

blockchain Fraud Policies Industry 78

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Making the first experience valuable.

Tools 78

Tools Millennials US Maine 78

Fintech Labs Insights

MAY 25, 2017

banqUP’s dashboard consists of configurable modules for managing everything from budgets and transactions to contacts and accounts. Pulkiewicz: We provide the standard banking services seamlessly integrated with fintech services and business apps of the users’ choice. Finovate: How does your technology solve the problem better?

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DAX has also worked with the DBS Innovation Group (DiG) on Hack2hire, a hackathon that allows participants to code their way into a career at DBS, and the UNI.CORN management internship program.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

JULY 26, 2016

The venerable institution did manage to beat The Street, but as Bloomberg pointed out, it’s easy to beat expectations when no one is expecting anything good. The online lending market has been anticipating Goldman’s entry for some time. They also want a high-quality user experience.”. A very quick glance.

Lending 100

Lending Online Innovation Retail 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Markafoni was an online shopping destination for Turkish consumers, specialising in clothing and fashion accessories.

Company 78

Company US San Francisco Capital 78