PYMNTS

MAY 19, 2020

Brex is tapping the new funds for engineering and design to advance its tools for expense management and procurement. “We We are excited to have a front-row seat as Brex continues to revolutionize financial services,” said David Craver , portfolio manager and managing director for Lone Pine Capital.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. According to Yakov, before the pandemic, about 65 percent of The OLB Group's merchant base were not online.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

OCTOBER 8, 2019

Citi is leveraging a newly formed strategic partnership with Cachematrix to create an online investment gateway for money market funds (MMF), Citi announced in a press release on Tuesday (Oct. Cachematrix is excited to power Citi’s Online Investments portal with our best-in-class financial technology.

Online 100

Online Analytics Tools User Experience 100

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

AUGUST 17, 2018

Human services technology provider DATIS HR Cloud has announced in a press release a partnership with Relias to provide a more holistic workforce management experience for healthcare organizations. Relias is also the leader in online training and compliance solutions for the Health and Human Services market.

Management 100

Management Raleigh User Experience National 100

Perficient

AUGUST 18, 2022

In addition to being able to offer investment advice, a good financial advisor can offer personalized budgeting, debt management, and saving strategies to help clients achieve their financial goals. Fees are usually calculated based on how much money an advisor manages for a client, ranging from.25%

Millennials 473

Millennials Tools Management Strategy 473

Payments Source

DECEMBER 7, 2017

Establishing trust, especially when it comes to online payments, is critical. People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce.

User Experience 63

User Experience Online Security Management 63

PYMNTS

MAY 19, 2017

WEX Australia has introduced an online platform connected to its Motorpass fuel cards, the company announced Thursday (May 18). In its announcement, WEX said the platform was designed to offer a better user experience for its clients. Building our digital skill set has been central to the growth of our innovation capability.”.

Online 101

Online Cards User Experience Customer Experience 101

PYMNTS

JANUARY 7, 2021

After Simple Bank launched as an online bank specializing in high-interest savings accounts, the current economic climate ended up making it unfeasible. Doing that, he said, will allow for customers to get real-time money management tips and pay bills on time, while also linking payment and identity credentials to those accounts.

FDIC 336

FDIC Google User Experience Lending 336

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

Perficient

JUNE 24, 2023

Whether you’re focused on growth marketing like experimentation / personalization, scaling your e-commerce revenue, or migrating to a new content management system, we’ll provide insights and recommendations for leveraging Optimizely’s product suite.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

JULY 15, 2020

The new engine is designed to combat a frequent complaint about the booking process, which is that online booking tools don’t provide a good user experience. And, in light of the pandemic, the booking experience is extra important, as many users are foregoing travel due to the risks of the pandemic.

User Experience 134

User Experience Tools Management Innovation 134

PYMNTS

OCTOBER 31, 2018

It was more than a month ago that eBay started managing payments on its U.S. Managed Payments. Earlier this year, the eCommerce operator announced its managed payments push, which was implemented on Sept. Managed payments also reduced overall costs for sellers. Managed payments also reduced overall costs for sellers.

Management 134

Management Report Payments Apple 134

PYMNTS

OCTOBER 19, 2018

How it goes wrong — Francis Hondal, president of loyalty and managed services at Mastercard , told Karen Webster — is usually not as important as the fact that things did go wrong, at least from the consumer perspective. Travel is the ultimate experience. Second, the perhaps more eye-catching addition is the new Hotel Stay Guarantee.

Management 155

Management User Experience Data Conference 155

Bank Innovation

OCTOBER 5, 2018

One of the biggest impediments for banks in acing customer service and user experience is being unable to seamlessly manage cross-product, cross-channel interactions. Trust […].

America 150

America User Experience Mobile Management 150

PYMNTS

OCTOBER 5, 2020

Businesses and banks will begin using the platform by focusing on the Letter of Credit (LC) process, which the organization said is a longstanding, pivotal payment method with “one of the worst user experiences,” according to the announcement. Ant, which runs the Alipay mobile payment app, debuted Trusple in Shanghai on Sept.

User Experience 188

User Experience Groups blockchain Online 188

PYMNTS

NOVEMBER 17, 2020

“As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

PYMNTS

FEBRUARY 21, 2020

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. As of today, Bond manages post-purchase logistics for around 30 online retailers in New York with its six NDCs.

New York 201

New York Metro User Experience Retail 201

PYMNTS

MAY 20, 2020

Kaz Nejatian, vice president and general manager of Shopify’s financial-solutions team, told Canada’s National Post newspaper that the firm plans to develop Shopify Balance’s software and user experience, but partner with an actual bank so that customers’ funds go into federally insured accounts.

Tools 253

Tools User Experience ATM Cards 253

PYMNTS

NOVEMBER 5, 2020

But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

SEPTEMBER 19, 2018

Entersekt , the push-based authentication and mobile app security company, announced that it has appointed FinTech veteran Christian Ali as its country manager of Canada. Digital service providers like banks must constantly balance user friction against risk as consumers demand ever greater convenience,” he added. “At

United States 184

United States Security User Experience Mobile 184

PYMNTS

JULY 5, 2020

In addition, the release says BNY Mellon’s new updates will also include multiple channels for clients, like real-time application programming interface (API) integration, batch-file services and an online interface for users, with the API feature including full integration with clients’ past treasury and vendor management systems.

Payments 240

Payments User Experience New York Fraud 240

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

MARCH 9, 2020

One study shows that for 77 percent of these retailers, developing a solution that can allow them to attain levels of order management efficiency comparable to Amazon is now a top priority. Approximately 61 percent of online retailers plan to implement some form of headless eCommerce structure this year.

Retail 208

Retail User Experience Study UX 208

PYMNTS

NOVEMBER 18, 2020

The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways, with corporate clients able to further access Mastercard's In Control for Commercial Payments , a platform that helps companies add end-to-end virtual payments for an enhanced user experience.

Cards 188

Cards Regional User Experience Payments 188

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. billion people – will likely be using online and mobile banking services by 2024. We've got to do more of it.”.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

OCTOBER 15, 2020

Secret Double Octopus , which works in passwordless authentication for security online, has secured a strategic investment from SC Ventures, the FinTech and investment arm of international banking group Standard Chartered , a press release says. The company boasts a simple user experience and a formidable protection against cyberattacks.

Report 199

Report User Experience Security Fintech 199

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

JUNE 12, 2018

The solution links businesses on the OroCommerce platform to more than 125 international payment methods to pay for the goods they purchase online. OroCommerce cited data from Forrester that estimates B2B buyers made at least half of their purchases online last year, up from 32 percent of purchases made online in 2014.

Payments 134

Payments User Experience Meeting Online 134

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive. Powering A Fast Pivot.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

OCTOBER 14, 2019

Our goal is to help corporates all over the world buy like consumers by digitizing the onboarding and risk management processes and improve the user experience. It should be just as easy for companies to shop online, as it is privately.”. “We We are overly happy with the outcome of our recent funding round.

User Experience 116

User Experience Risk Management Customer Experience Capital 116