PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Digital Technologies Under COVID-19. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

SEPTEMBER 15, 2020

Facebook will dole out millions in cash and advertising credits to small businesses across India, while also helping merchants launch online gift cards, as the social media giant pushes deeper into the country’s fast-growing eCommerce sector. In a Tuesday (Sept.

social media 157

social media Cards Survey Online 157

PYMNTS

APRIL 1, 2019

To serve a wide range of consumers in the digital age, innovators are rolling out subscription offerings ranging from news content to gaming. With subscriptions gaining ground in areas such as digital media and gaming, according to the PYMNTS Subscription Commerce Tracker , telecom firms are capitalizing on the popularity of these offerings.

Capital 130

Capital Innovation Los Angeles Video 130

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

Mobile 153

Mobile Cards social media Survey 153

Bank Innovation

DECEMBER 5, 2016

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Consumers aren’t quite at the point where they prefer chatbots to humans—but according to a new study conducted by enterprise software company Aspect, that could very soon change.

Survey 150

Survey Software Study Company 150

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Gartner says that in order for companies to innovate “their way beyond the post-COVID-19 world, data and analytics leaders require an ever-increasing velocity and scale of analysis in terms of processing and access to succeed in the face of unprecedented market shifts.”

Data 354

Data Analytics Strategy social media 354

Perficient

MARCH 22, 2021

The Discovery Process began with gathering data from social media and review site scans and looking at various internal data, such as results from Perficient’s annual Employee Engagement Survey. You will be given the tools and opportunities to collaborate and share knowledge across teams, technologies, and time zones to?deliver

Community 520

Community social media US Branding 520

PYMNTS

MAY 4, 2018

released its latest survey of small business (SMB) sentiment in the country, finding an increase in confidence the company attributes to greater technology adoption. Analysis is based off of YouGov survey results of 1,000 small business respondents. Amazon U.K. and Enterprise Nation. and Enterprise Nation. percent and 0.9

social media 115

social media Survey National Analysis 115

PYMNTS

DECEMBER 6, 2018

In corporate finance, the predictions are largely about the adoption of the most cutting-edge technologies, from artificial intelligence (AI) to blockchain. In its survey of 419 corporate finance professionals, Gartner found that most finance departments have plans to implement more than one of the top-nine emerging technologies by 2020.

North Carolina 124

North Carolina Survey Analytics Analysis 124

PYMNTS

MARCH 6, 2018

The Infatuation will retain its editorial-first focus, producing reviews and guides while focusing on mobile and social media, as Zagat expands user surveys and creates a new technology-driven platform for restaurant reviews. The Infatuation is an innovative company that will be a terrific home for the Zagat brand.”.

Google 119

Google social media Branding Mobile 119

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. EMarketer also found that nearly two-thirds of millennial internet users searched social networks for coupons in the third quarter of 2015. percent increase in sales this year.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. According to Deloitte Global and North America Sourcing and Procurement Lead Brian Umbenhauer, the 2016 survey of trends among the chief procurement officers of the world is one of reflection.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery.

social media 100

social media Survey Retail Technology 100

PYMNTS

JANUARY 3, 2020

Bigger, better, faster — those are often the guiding principles for innovation, disruption and change in the digital and mobile worlds. A pilot in Mexico, WeNet said , has the overall goal of using “new mobile technologies to study a pervasive problem affecting young people: overweight and obesity. What about smarter, and more diverse?

social media 131

social media Big Data Mobile Data 131

PYMNTS

APRIL 27, 2020

billion by 2024, and a separate study suggested that many customers were willing to use FinTechs as well as their primary banks to receive the level of technological support they desired. It found that 64 percent of consumers across 27 surveyed markets noted that they were using FinTech services.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

SEPTEMBER 21, 2020

percent of respondents in an early March survey said they were using their mobile devices to shop more often. Still others are leveraging their mobile phones for innovative payment methods in brick-and-mortar stores, such as QR codes and other contactless payment options. The mobile linchpin . reached 14.4

Retail 243

Retail Online social media Mobile 243

PYMNTS

JULY 7, 2017

From iPads to desktops and smartphones, it seems that interacting with technology has become intuitive for this generation. With technology constantly evolving but some shopping habits remaining the same, retailers need to be agile enough to serve both needs. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

Celent Banking

SEPTEMBER 30, 2015

As an analyst currently immersed in research on corporate banking financial performance, regulatory environment, economic conditions, business demographics, and financial technology, the CXFS event was a welcome change of scenery. This enables firms to mine and analyze the data to inform customer-centric innovation. Journey Mapping.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

PYMNTS

MARCH 25, 2016

Yesterday (March 24), the CardLinx Association released new data from the 2016 Annual Card-Linking Industry Survey showing that 50 percent of respondents (consisting of merchants, payment companies, publishers and card-linked technology companies) reported a 50 percent growth in card-linking transactions over the last 12 months.

Cards 100

Cards social media Survey Comparison 100

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

JUNE 8, 2017

That’s because smart technology device owners recognize that the Internet of Things makes shopping easier. Eighty-three percent of those surveyed said smart technology saves time and hassle at checkout, with the majority of IoT shoppers showing disdain for the inefficient and even “boring” process of shopping at brick-and-mortar stores.

Security 151

Security social media Study Google 151

PYMNTS

APRIL 5, 2019

Elizabeth Warren’s plan to break up large technology companies. By 68 percent to 28 percent, those surveyed said this should instead be left to the free market rather than government. And in the process, they have hurt small businesses and stifled innovation.”.

social media 108

social media Google Regulation Apple 108

PYMNTS

OCTOBER 8, 2019

Using facial recognition technology and other biometric data is still controversial, but privacy concerns can also swing in the other direction. Attorney General William Barr because the social media platform’s plans to encrypt messages on Messenger, WhatsApp and Instagram might be too private. Biometric Innovations.

San Francisco 110

San Francisco Video social media Security 110

PYMNTS

JUNE 22, 2020

The days of stopping by brick-and-mortar establishments to check out menus and sample food are long gone, replaced by scanning social media accounts, hashtags, user reviews and digital images before selecting where to spend hard-earned money. According to one survey, those that do respond typically do not do so in a timely manner.

Operations 156

Operations social media Online Survey 156

PYMNTS

APRIL 18, 2017

Just 6 percent of those surveyed said they have combined financial and digital success. Technologies like the cloud, mobile, Big Data, robotics and other innovations are key focuses for businesses across all industries. More than 70 percent said they have a social media presence. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

AUGUST 3, 2016

How influential will mobile and social media be to their purchasing habits? First and foremost, think that, by 2020, retailers (at least the successful ones) will have “fully embraced” the use of digital technology. But what is that “changing face of retail” actually going to look like in a few years?

Retail 100

Retail social media Branding Online 100

PYMNTS

JANUARY 15, 2019

15) that it has launched a global initiative, She’s Next, Empowered by Visa, which seeks to support the advancement of women-owned small businesses around the world through shared research, experience and technologies. These entrepreneurs would like to sharpen their social media skills to broaden reach and grow their firms.

Atlanta 189

Atlanta New York social media Community 189

NCR

FEBRUARY 12, 2018

But with it comes a range of concerns that the opening up of banking data to third-party providers will leave traditional banks vulnerable to faster-moving, innovative new competitors. Open banking is appearing in many countries, with the biggest adoption happening in Europe as a result of the EU’s Payment Services Directive 2 (PSD2).

social media 70

social media Innovation Meeting Data 70

William Mills

DECEMBER 12, 2017

Now in its 23 rd year, the conference featured more than 20 technology providers and rallied together innovators from across the globe to discuss how financial institutions can better engage with business customers… and the timing couldn’t be better. In fact, a survey from Microsoft Store of 1,300 U.S. RCGILTNER Services, Inc.

Conference 40

Conference Innovation Lending Customer Experience 40

PYMNTS

SEPTEMBER 16, 2019

Technology plays a critical role in keeping this market thriving by connecting consumers with their preferred fast-casual, fast food and QSR restaurants. Voice-based technology is among the latest digital channels through which QSR customers are placing orders. How Consumers Use Voice Technology For Restaurants .

Google 116

Google Technology social media Mobile 116

Bussman Advisory

AUGUST 24, 2023

Gain insights into disruptive technologies, industry updates, and success stories from our portfolio companies. The event promises a deep exploration of innovation driven by generative AI and harmonized data. Don’t miss out; secure your spot now: Event Registration.

Fintech 52

Fintech Community Analytics Industry 52

PYMNTS

JANUARY 17, 2020

This increasingly sophisticated group poses a growing and costly headache to those who value the model, forcing businesses to spend billions on fraud-fighting technologies. All the consumer needs to do is fill out a survey, at the end of which the page asks for a credit card number to pay for the $1 phone.

Security 130

Security Fraud blockchain Cards 130

PYMNTS

AUGUST 10, 2018

Online ads that are so personal they feel creepy — an ad related to a TV show you just watched, or an aggressive pitch for weight loss products that follows a brief web search for a new gym — have taught consumers about the power of personalized marketing technology. One recent survey found that 78 percent of U.S. Privacy Punishment.

Online 101

Online social media Baltimore Data 101

South State Correspondent

OCTOBER 20, 2022

When designing or choosing new technology, select the one that employees or customers can complete the fastest. We have seen this a thousand times, and it is ALWAYS a mistake – banks do demos of technology but rarely try to use it themselves before purchasing it. The fastest technology isn’t always the best, but it usually is.

Policies 195

Policies Training Customer Experience Examples 195

Bobsguide

MARCH 28, 2022

Banking as a Service gains unstoppable momentum, Finastra research shows: 85% of senior executives surveyed are already implementing BaaS solutions or are planning to in the next 12-18 months. This trend will only accelerate as integrating regulated products into the customer journey becomes as simple as creating a social media account.”.

Innovation 60

Innovation Lending social media Retail 60

Insights on Business

JANUARY 10, 2017

For traditional businesses, adapting to this trend involves fundamentally reinventing strategy, operations and technology. They embrace technological change and disruption, and see their company within the context of an overall business ecosystem, including clients, partners and even regulators. Step 2: Create pilots.

Customer Experience 87

Customer Experience social media Video Innovation 87

PYMNTS

MAY 25, 2017

Whether it’s because they’re getting paid late by their own customers, or because they are losing out on cash by not integrating the latest payments technologies, small businesses have a cash flow problem. Half of companies surveyed are lacking digital skills that researchers dubbed were “essential” for the success of their companies.

social media 109

social media Management Training Report 109