PYMNTS

MARCH 18, 2019

Is there a right way and wrong way to innovate? Gill asserts that most financial institutions, left to their own devices, may end up following a less than optimal path to innovation, and not because they have selected the “wrong” technology solution, since in Gill’s experience, what’s “wrong” for one FI might be right for another.

Technology 237

Technology Innovation Strategy System 237

Cisco

JULY 26, 2022

The pandemic brought into focus the need for financial institutions to become more agile and resilient in the event of any disruption, not just from innovative competitors. Organizational agility is about looking for innovative ways to build resilience, protect revenue streams, streamline operations, and ensure employee engagement.

Security 162

Security Operations Leadership Data 162

PYMNTS

SEPTEMBER 25, 2019

Innovation can be a blanket term in the banking world. Is artificial intelligence (AI) for anti-money laundering (AML) compliance innovation? Much focus has been given to fundamentals like the payment technologies needed to support features from transactions on real-time payment rails to instant cross-border payments.

Innovation 171

Innovation System Compliance Payments 171

Insights on Business

JULY 23, 2018

CxOs are somewhat divided about whether the innovation focus will be on new or established markets. Previously, they thought open innovation would predominate, but now a growing number of these executives anticipate more internal-driven innovation. Quest for secure digital platforms.

Innovation 96

Innovation Security Case Study Strategy 96

PYMNTS

FEBRUARY 3, 2020

Such transparency between buyers and sellers allows the economy to quickly grow — but also presents fraud and security challenges. Recent PYMNTS research found that 71 percent of surveyed platforms use email addresses — the most popular method — to verify users. percent worldwide during 2019 despite anti-fraud innovation efforts.

Security 132

Security Fraud Tools Online 132

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. These digital products must run reliably, securely and fast — and this requires a solid technological foundation. Core-enabled: FIs that consider only their core systems to be effective. •

Innovation 118

Innovation Report System Resources 118

PYMNTS

MARCH 19, 2018

The organization recently announced the results of a new survey that found SMBs across Canada wanted more choice in payment technologies for point-of-sale (POS) systems as well as for the back office in accounts payable. More than half (54 percent) said they felt they were spending too much time on payment processing.

Survey 100

Survey Payments Innovation Technology 100

PYMNTS

NOVEMBER 12, 2018

Corporate decision-makers are seeing more choices in technology and services when it comes to the ways they pay suppliers, employees and business partners. However, these professionals have their own ideas about where corporate payments innovation should be headed. It’s important to note that only 55 professionals were surveyed.

Innovation 111

Innovation Payments Survey blockchain 111

PYMNTS

OCTOBER 8, 2020

Mobile ordering services, advanced drive-thrus and customer safety and security are the top customer priorities for restaurants amid the pandemic. The following Deep Dive explores how restaurants are using the latest dining and ordering technology to satisfy these requirements. Safety and Security. Mobile Ordering.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

PYMNTS

NOVEMBER 8, 2019

Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close and personal experience with newer forms of digital ID. Innovations — some more fantastical than others — keep emerging, though. A newer survey found similar sentiments, worldwide. Vein recognition?

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Digital Technologies Under COVID-19. British FI Nationwide U.K. Several U.K.

Technology 248

Technology ATM Video Tools 248

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

JANUARY 30, 2018

No one truly knows exactly where and how blockchain technology will make the greatest impact. Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

OCTOBER 31, 2019

However, CUs face an innovation gap when compared to big banks that are racing ahead and implementing technology to better evaluate risk, provide personalized insights and foster greater financial inclusion in their markets. Only 15 percent of surveyed CU executives expected the same. Half of U.S.

Innovation 101

Innovation Survey Lending Technology 101

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

DECEMBER 30, 2016

Still, researchers have found, many businesses do just that: RedSeal released a report this month that described the state of corporates’ approach to enterprise security as one of “cyber naïveté,” with many executives believing that their existing strategies are sufficient to ward off a cyberattack.

Fraud 145

Fraud Security Survey Technology 145

PYMNTS

JULY 30, 2019

Modern credit unions understand all too well that loyalty innovation is critical to staying in business, and that those that do not prioritize it risk losing a significant share of their members. Loyalty-based innovation is a top concern for many credit union (CU) members, as outlined in the latest Credit Union Innovation Playbook.

Innovation 108

Innovation Data Analytics Video 108

PYMNTS

JUNE 8, 2017

The more connected devices consumers have, the more concerned they are about the security of their financial information. That’s because smart technology device owners recognize that the Internet of Things makes shopping easier. That’s because smart technology device owners recognize that the Internet of Things makes shopping easier.

Security 151

Security social media Study Google 151

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

PYMNTS

OCTOBER 18, 2018

In a press release , Mastercard said it is making the changes due to advancements in technology and security. Based on a survey in the U.S., The survey also found that more than half of respondents believe they are secure without signing the cards. Mastercard, the payments company, announced on Thursday (Oct.

Cards 218

Cards Survey Security Fraud 218

FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Survey Findings: Digital Dominates, But Customer Experience Remains Important. Some Consumers Lack Confidence in Bank Security, Dissatisfied.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

SEPTEMBER 19, 2017

According to Finastra and Celent, there are a several key factors at work driving corporate banks to shift their strategies: digitization and omnichannel platforms, FinTech innovation and transformation of legacy systems.

Innovation 108

Innovation Survey blockchain Lending 108

Cisco

AUGUST 11, 2020

According to a recent survey conducted by Arizent, 88% of US financial services employees were sent home to work after a national emergency was declared on March 13th, 2020. Impressively, 85% of the companies surveyed rated their institution’s responsiveness as meeting or exceeding expectations.

Innovation 123

Innovation Customer Experience Survey Meeting 123

FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Survey Findings: Digital Dominates, But Customer Experience Remains Important. Some Consumers Lack Confidence in Bank Security, Dissatisfied.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

APRIL 29, 2020

Banks have not faced issues in fulfilling their obligations to their various customers, Caldeira said, and technology has not proved a hindrance to meeting demand as businesses and individuals look for increased assistance in navigating a new reality of digitally delivered financial services. For them, the transition has been seamless.”.

Technology 142

Technology System Meeting Resources 142

PYMNTS

NOVEMBER 27, 2020

A recent survey found that 81 percent of business leaders expect real-time payments to dramatically change the business world, with 66 percent anticipating that they will eventually stop accepting cash or paper checks altogether. . The challenges of B2B transactions. The benefits of APIs and webhooks .

Meeting 238

Meeting Fraud Survey Security 238

PYMNTS

NOVEMBER 13, 2018

Faster Payments Council (FPC), aimed at working toward a ubiquitous payment system that enables Americans to safely and securely pay anyone, anywhere and at any time with near-immediate funds availability. Yet, almost half of the businesses surveyed use checks to send or receive payments on a daily basis.

Payments 192

Payments Survey Innovation Guidelines 192

PYMNTS

JUNE 10, 2020

A recent survey found that 40 percent of respondents expect to bank in person at branches once it becomes safe to do so, implying that the remaining 60 percent may cling to digital services. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Then, there was sudden exponential growth in innovation.

Security 100

Security CA Payments Big Data 100

Insights on Business

APRIL 17, 2019

Financial companies have always been innovators. But in this age of digital transformation, innovation in financial services is more important than ever to stay competitive. Innovation processes, traditionally limited to product development, are now spreading throughout the entire organization. A new model.

Innovation 102

Innovation Industry Company Operations 102

Bank Innovation

MAY 13, 2019

In an age of technological advancement, banks are striving to keep up with the risks that are inherent to innovation. A recent survey by Deloitte Insights on cybersecurity maturity at financial institutions illustrates exactly what the issues surrounding cybersecurity are.

Report 170

Report Survey Innovation Technology 170

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

JANUARY 28, 2021

Quick And Seamless Security. Other] biometrics such as typing cadence or screen pressure are additional security features that can be put into place to protect customers,” he said. Of those willing consumers, 40 percent like fingerprint-based biometrics on banking apps, “while one-quarter preferred facial recognition technology.”.

Fraud 244

Fraud Survey Digital Banking Security 244

Abrigo

FEBRUARY 3, 2020

Key Takeaways At many financial institutions, a substantial share of the IT budget is tied up in technology infrastructure and maintenance and cannot be used for new initiatives. Technology spending priorities. Dollars for innovation tied up in IT infrastructure. The trend away from on-premise technology.

Resources 150

Resources Security Customer Experience Fraud 150

PYMNTS

DECEMBER 3, 2018

Like many positions in corporate finance, the role of chief financial officer (CFO) is facing new pressures in a climate of innovation and novel challenges, from cybersecurity to geopolitical events. ” Seventy-seven percent of CFOs said they are driving digital technology adoption , Accenture found. .”

Analytics 187

Analytics Survey Innovation Data 187