PYMNTS

SEPTEMBER 27, 2019

The latest IoT Tracker delves into new applications for IoT, as well as its limitations, with a focus on supply chains and security. In a separate survey by Software AG , roughly 80 percent of manufacturers said they believe connecting processes using industrial IoT data is the new arena for competition. What About Security?

Security 193

Security Oregon Survey Industry 193

PYMNTS

NOVEMBER 7, 2016

Federal Reserve is turning heads for its attention to faster payments, but the Fed has recently announced yet another initiative in the payments innovation space. Last week, the Fed’s Secure Payments Task Force called for comment from industry stakeholders about what challenges they face when it comes to payments security.

Security 193

Security Payments Survey Innovation 193

Cisco

JULY 26, 2022

The pandemic brought into focus the need for financial institutions to become more agile and resilient in the event of any disruption, not just from innovative competitors. Organizational agility is about looking for innovative ways to build resilience, protect revenue streams, streamline operations, and ensure employee engagement.

Security 162

Security Operations Leadership Data 162

PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Insights on Business

JULY 23, 2018

CxOs are somewhat divided about whether the innovation focus will be on new or established markets. Previously, they thought open innovation would predominate, but now a growing number of these executives anticipate more internal-driven innovation. Quest for secure digital platforms.

Innovation 96

Innovation Security Case Study Strategy 96

Bank Innovation

MAY 2, 2019

About half of institutional investors consider digital assets to be worthy of holding in portfolios, according to a survey commissioned by Fidelity Investments.

Survey 170

Survey Bitcoin cryptocurrency Capital 170

PYMNTS

SEPTEMBER 25, 2019

Innovation can be a blanket term in the banking world. Is artificial intelligence (AI) for anti-money laundering (AML) compliance innovation? The latest Innovation Readiness Playbook surveyed more than 200 bank executives to reveal the role that core processing and IT infrastructure play in innovation performance and strategy.

Innovation 171

Innovation System Compliance Payments 171

PYMNTS

OCTOBER 8, 2020

Mobile ordering services, advanced drive-thrus and customer safety and security are the top customer priorities for restaurants amid the pandemic. Safety and Security. Securing payment data and other aspects of the customer experience is the keystone to driving customer demand during the pandemic and in the future.

Innovation 141

Innovation Fraud Mobile Security 141

PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. According to this survey of credit union customers, an overwhelming 81.3

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

MARCH 19, 2018

The organization recently announced the results of a new survey that found SMBs across Canada wanted more choice in payment technologies for point-of-sale (POS) systems as well as for the back office in accounts payable. More than half (54 percent) said they felt they were spending too much time on payment processing.

Survey 100

Survey Payments Innovation Technology 100

PYMNTS

FEBRUARY 3, 2020

Such transparency between buyers and sellers allows the economy to quickly grow — but also presents fraud and security challenges. Recent PYMNTS research found that 71 percent of surveyed platforms use email addresses — the most popular method — to verify users. percent worldwide during 2019 despite anti-fraud innovation efforts.

Security 132

Security Fraud Tools Online 132

PYMNTS

NOVEMBER 12, 2018

However, these professionals have their own ideas about where corporate payments innovation should be headed. A new report from BNY Mellon , “The Future of Payments: A Corporate Perspective,” surveyed a few corporate clients of the institutions’ Treasury Services unit.

Innovation 111

Innovation Payments Survey blockchain 111

PYMNTS

MARCH 13, 2018

In an annual survey of the reputations of the “most visible” corporate brands, Apple Inc. The reason behind Apple and Alphabet’s fall in the Harris Poll Reputation Quotient survey may have had to do with their lack of product releases, which tend to garner attention. The poll was based on a survey of 25,800 U.S.

Survey 100

Survey Apple Google Indiana 100

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. These digital products must run reliably, securely and fast — and this requires a solid technological foundation. Core-enabled: FIs that consider only their core systems to be effective. • In fact, 27.9

Innovation 118

Innovation Report System Resources 118

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

Bank Innovation

MARCH 25, 2016

When it comes to digital, It is not just about security, it is about enhancing customer and employee satisfaction. Three different surveys reveal the difficult road to attaining that balance. The post Digital: Security, Privacy and Customer Experien.

Customer Experience 150

Customer Experience Security Survey Mobile 150

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

NOVEMBER 8, 2019

Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close and personal experience with newer forms of digital ID. Innovations — some more fantastical than others — keep emerging, though. A newer survey found similar sentiments, worldwide. Vein recognition?

Innovation 120

Innovation Fraud Security Data 120

FICO

MARCH 9, 2022

Our survey showed a positive outlook for banks and card issuers investing and innovating significantly in the digital space. Our survey revealed that the primary fraud concerns for the UK banking population do not match the kind of fraud that is having the biggest impact in the UK. The impact on consumers has been twofold.

Customer Experience 59

Customer Experience Survey Fraud Cards 59

FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Survey Findings: Digital Dominates, But Customer Experience Remains Important. Some Consumers Lack Confidence in Bank Security, Dissatisfied.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

DECEMBER 4, 2017

According to McAfee, while companies are embracing innovations like machine learning to safeguard their systems, attackers, too, are using these same tools. In this week’s B2B Data Digest, PYMNTS dives into new research about small businesses’ data security and cybersecurity efforts.

Security 136

Security Data Survey Regulation 136

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology.

Mobile 144

Mobile Innovation Fraud Branding 144

FICO

FEBRUARY 16, 2022

FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management. . Survey Findings: Digital Dominates, But Customer Experience Remains Important. Some Consumers Lack Confidence in Bank Security, Dissatisfied.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

JUNE 8, 2017

The more connected devices consumers have, the more concerned they are about the security of their financial information. Today’s shoppers want the transparency of being able to verify that they’ve been charged the correct amount, and many aren’t willing to trade this security for the convenience of auto-payments.

Security 151

Security social media Study Google 151

PYMNTS

JULY 30, 2019

Modern credit unions understand all too well that loyalty innovation is critical to staying in business, and that those that do not prioritize it risk losing a significant share of their members. Loyalty-based innovation is a top concern for many credit union (CU) members, as outlined in the latest Credit Union Innovation Playbook.

Innovation 108

Innovation Data Analytics Video 108

PYMNTS

OCTOBER 31, 2019

However, CUs face an innovation gap when compared to big banks that are racing ahead and implementing technology to better evaluate risk, provide personalized insights and foster greater financial inclusion in their markets. Only 15 percent of surveyed CU executives expected the same.

Innovation 101

Innovation Survey Lending Technology 101

PYMNTS

JULY 31, 2017

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% But it’s not just the difficulty of securing lines of credit or business loans that have SMBs unhappy,” the executive continued. with revenues up to $500 million.

Survey 112

Survey Community Bank Community Regional 112

Cisco

AUGUST 11, 2020

According to a recent survey conducted by Arizent, 88% of US financial services employees were sent home to work after a national emergency was declared on March 13th, 2020. Impressively, 85% of the companies surveyed rated their institution’s responsiveness as meeting or exceeding expectations.

Innovation 123

Innovation Customer Experience Survey Meeting 123

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. billion raised via controversial initial coin offerings (ICOs) have been lost to lapses in security, including phishing attacks.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

JUNE 10, 2020

A recent survey found that 40 percent of respondents expect to bank in person at branches once it becomes safe to do so, implying that the remaining 60 percent may cling to digital services. They need to thoroughly vet new customers and comply with security obligations to prevent crime from proliferating. Tapping Mobile KYC .

Mobile 130

Mobile Security Examples Study 130

PYMNTS

DECEMBER 30, 2016

Still, researchers have found, many businesses do just that: RedSeal released a report this month that described the state of corporates’ approach to enterprise security as one of “cyber naïveté,” with many executives believing that their existing strategies are sufficient to ward off a cyberattack.

Fraud 145

Fraud Security Survey Technology 145

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

PYMNTS

SEPTEMBER 19, 2017

According to Finastra and Celent, there are a several key factors at work driving corporate banks to shift their strategies: digitization and omnichannel platforms, FinTech innovation and transformation of legacy systems.

Innovation 108

Innovation Survey blockchain Lending 108

Insights on Business

APRIL 17, 2019

Financial companies have always been innovators. But in this age of digital transformation, innovation in financial services is more important than ever to stay competitive. Innovation processes, traditionally limited to product development, are now spreading throughout the entire organization. A new model.

Innovation 102

Innovation Industry Company Operations 102

PYMNTS

JUNE 22, 2017

A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S. ”

Fraud 108

Fraud Innovation Survey eBook 108

Bank Innovation

JULY 25, 2017

Customer fears about card security and fraud is increasing, but as it turns out, fewer consumers are actually experiencing that fraud. This is according to the Consumer Payment Card Data Security Perceptions survey by data solutions provider Transaction Network Services, released today.

Fraud 230

Fraud Cards Survey Security 230

Cisco

SEPTEMBER 8, 2020

As mentioned in the first blog in this series, we are likely experiencing a watershed moment in financial services where innovation arising from new customer and employee experiences will become the new sustainable ‘muscle memory’ for many institutions.

Security 65

Security Data Operations Innovation 65