Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. Here are some examples: Call Deflection Strategies.

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Bank Innovation

MAY 22, 2017

Bank wants to revamp its Innovation group with a new artificial intelligence leader. Bank Innovation group,” including overseeing strategic product development, product innovation, and strategy efforts within the AI space, […]. The job posting is vigorous, to say the least.

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Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation: Last quarter we reported that U.S.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

Perficient

JANUARY 5, 2021

The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences.

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Accenture

MAY 14, 2019

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . However, banks are unable to support this if they do not modernize their operations. This requires a digital-centric strategy. Picking the best-fit technology.

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Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

Perficient

SEPTEMBER 19, 2023

The world’s largest gathering of insurance innovation, InsureTech Connect (ITC) , is right around the corner. Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: First, data and analytics investments still topped many insurers’ list of operational priorities.

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Conference Strategy Innovation Industry 221

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

OCTOBER 14, 2019

dollar as their currency of choice on the black market, which means American banks must alter their anti-fraud and AML strategies — especially as regulatory fragmentation divides the U.S. FIs need AML strategies that can respond to these larger trends while maintaining quick service for businesses and consumers.

Strategy 109

Strategy Fraud Innovation Regulation 109

Bank Innovation

JUNE 21, 2019

Dominic Venturo, executive vice president and chief innovation officer at U.S. Bank, said 5G cellular network technology can be the catalyst that will bring more internet-of-things (IoT) applications into the banking world. The focus of the innovation group at U.S.

Innovation 199

Innovation Strategy Groups Technology 199

PYMNTS

SEPTEMBER 18, 2020

This week's look at payment rail innovation is all about speed, both for legacy rails and new ones. It was a big week for payments messaging solution provider SWIFT , which announced that it will be revamping its real-time payments strategy. EVO Payments Wields Visa Rails for Merchants. VSoft Debuts Real-Time Platform.

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PYMNTS

NOVEMBER 1, 2020

The solutions will aim to bring omnichannel buying experiences to boost revenue and profit potential, the release says, especially as digital commerce continues to accelerate in use and innovation. B2B customers have come to expect vendors to have access to digital phases of the buying experience.

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Operations Meeting Online Innovation 247

PYMNTS

FEBRUARY 20, 2019

Small business (SMB) adoption of technology can be a process filled with growing pains and friction points, thanks to the cost and disruption associated with integrating a new technology. According to Asgeirsson and Carmichael, the companies illustrate the broader environment of innovation that the SMB accounting space enjoys today.

Innovation 192

Innovation Technology Strategy Fintech 192

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

Innovation 297

Innovation Fintech Cards Payments 297

South State Correspondent

MARCH 14, 2024

Focusing on the Right Aspects of Strategy If you look at the sensitivity in a bank’s budget, $1 of investment in a new line of business usually doesn’t break even for two to three years. $1 Demographics shift, products change and technology drives channel preferences. Risk management also needs to change.

Innovation 195

Innovation Strategy Capital Comparison 195

PYMNTS

DECEMBER 15, 2020

Visa Talks Payment Rail Innovation. In a PYMNTS interview this month, Visa Global Head of New Payment Flows at Visa Business Solutions Alan Koenigsberg discussed the need for existing payment rails to innovate and adapt to new use cases. When we think about rails, we think about them as a means to an endpoint," he said.

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Innovation Data America Payments 236

PYMNTS

MARCH 18, 2019

Is there a right way and wrong way to innovate? Gill asserts that most financial institutions, left to their own devices, may end up following a less than optimal path to innovation, and not because they have selected the “wrong” technology solution, since in Gill’s experience, what’s “wrong” for one FI might be right for another.

Technology 237

Technology Innovation Strategy System 237

Perficient

MARCH 21, 2024

Understanding Automation Fabric Services Forrester defines automation fabric services as: “Strategy consulting, advisory, insights, and implementation services to help develop automation fabrics and support autonomous workflows within an enterprise.”

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Report Industry Operations America 275

PYMNTS

DECEMBER 6, 2019

Investing in digital ordering experiences is now a core part of the company’s business model, according to Nicole West, Chipotle’s vice president of digital strategy and product. West recently spoke with PYMNTS about how the chain supports ordering innovations and examines customers’ preferences to improve future experiences. . “In

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Netflix is the story of the classic, but the always so-much-harder-than-it looks, ignition strategy, laid out over more than two decades. I Don’t Want To, But I Have To’.

Innovation 245

Innovation Video Course Meeting 245

Perficient

FEBRUARY 29, 2024

Driven by technological advancements, regulatory changes, and shifting consumer preferences, the banking industry must evolve and respond accordingly. Explore and integrate alternative data sources and innovative scoring models to offer fairer assessments of creditworthiness.

Trends 221

Trends Industry Analytics Compliance 221

South State Correspondent

JANUARY 30, 2024

Marketing and technology (IT) are two budgets that have taken the most significant hit. Banks that want to be more aggressive with innovation and technology can show they are investing more in technology infrastructure, while banks with a strategy to be less tech-focused can be under.

Capital 195

Capital Operations Customer Experience Comparison 195

PYMNTS

DECEMBER 30, 2020

A New Strategy To Sourcing. While the pandemic injected significant disruption in the services sourcing and procurement process, many organizations had historically relied on legacy workflows and strategies to find service providers that may not have always yielded optimal results. Driving Better Value.

Strategy 171

Strategy Meeting Innovation Taxes 171

Abrigo

OCTOBER 17, 2023

Supervisory priorities Banking examiners to focus on managing change As banks and credit unions face an ever-evolving landscape that requires adaptability and innovation, they would be wise to take stock of their change management processes. This article describes recent comments by financial regulators about managing change.

Management 195

Management Lending Risk Management Strategy 195

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

Independent Banker

JULY 31, 2022

As we enter budgeting season, the answers might be found in a mix of strategies. Consider your branch strategy. Often, these bankers rose to the occasion by employing tech solutions or other innovative approaches. Use technology to drive down costs. You don’t go to school to learn how to become head of deposit operations.

Strategy 135

Strategy Community Bank Louisville Community 135

PYMNTS

MAY 4, 2020

He will be tasked with developing strategy, direction and comprehensive success of Mastercard’s operations across 53 countries in Europe. He added that he is eager to build on the company’s ideology to “drive new technology and innovation” and to be the “partner of choice.” .

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Operations Regulation Regional Retail 141

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries?

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

Bobsguide

AUGUST 7, 2022

London, UK – August 3, 2022 – Finastra announced today that The Co-operative Bank has selected Finastra Kondor in the cloud, available via Microsoft Azure, to upgrade its treasury infrastructure and automate manual reporting and processes. For more information about the solution, click here. EMEA PR Manager. T +44 (0)7552 865009.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. Many firms are eying new technologies that could accelerate their global B2B transactions amid these shifts.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

JULY 15, 2020

But today, as pandemic-fueled late payments and supply chain disruptions continue to threaten the livelihood of businesses around the globe, factoring and supply chain finance have, in many cases, proven to be a valuable cash flow strategy for B2B buyers and suppliers alike.

Innovation 135

Innovation Tools Strategy Management 135

PYMNTS

JULY 10, 2020

Speaking with PYMNTS, Muller highlighted the opportunity that the cannabis space has to adopt payments and other financial technologies that have leapfrogged over legacy solutions. Muller explained that the technology augments existing rails like eCheck and ACH to enhance data capture and transmission to complete a transaction.

Innovation 210

Innovation Payments Tools Compliance 210

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

MAY 30, 2019

Mastercard announced on Thursday (May 30) the appointment of Sasha Krstic as president of the company’s Canadian operations. In past roles, she was responsible for creating the strategy at Mastercard to grow the business and provide payment innovations to consumers and merchants.

Operations 122

Operations Innovation America Payments 122

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. So we led with technology.”. Brown said in a recent conversation with PYMNTS’ Karen Webster. “The

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Innovation Data Examples Community Bank 318