Bank Innovation

NOVEMBER 16, 2018

Innovation is expensive. And for banks, making sure regulatory and security compliance is met on each technology undertaking only makes those costs larger. But innovation is a must for banks, who are not only competing with fintechs like neobanks, PFMs, and payment companies, but also with the likes of Amazon, Google, and even Walmart.

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Innovation Technology Google Compliance 150

Insights on Business

NOVEMBER 29, 2018

Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. These terms look good on paper, but what do they mean in practice for operational innovation?

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Operations Innovation Management Risk Management 138

Bobsguide

MAY 11, 2022

ERI is proud to announce that its digital front-to-back technology platform – the OLYMPIC Banking System – has been awarded Best Operational Efficiency Solution at the Asian Private Banker-7th Technology Awards.

Operations 106

Operations Technology Regional Financial Technology 106

Perficient

MAY 19, 2021

Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing to omni-channel technology, process improvements, and best practices. Through our work, we’ve found that other opportunities exist…beyond technology. We call it Workforce Optimization. Case Study.

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Technology Case Study Customer Experience Training 340

Accenture

APRIL 4, 2022

How is operations perceived within your bank? The post Is operations a source of competitive advantage? As a back-end function ripe for continual cost reductions? Or as an embedded part of an integrated end-to-end design process, collaborating with other areas to create compelling and cost-effective experiences for customers?

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Operations Digital Banking Innovation Technology 195

Perficient

DECEMBER 14, 2020

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. If your organization is looking to capitalize on cloud technology in 2021, here are a few trends to keep in mind.

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Technology Trends Software Resources 348

PYMNTS

MAY 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. Many CUs are investing heavily in new digital technologies to help serve their members during the COVID-19 pandemic, but not all innovations are successful. About The Tracker.

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ATM Innovation Meeting United States 243

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

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Technology Lending Community Software 195

PYMNTS

NOVEMBER 19, 2020

Afresh Technologies has raised $13 million in a Series A extension round to expand its fresh food management technology that helps grocers reduce food waste. The round was led by Food Retail Ventures and joined by existing investors Innovation Endeavors , Maersk Growth , and Baseline Ventures. “I

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Technology Management San Francisco Retail 244

Bank Innovation

MAY 22, 2017

Bank wants to revamp its Innovation group with a new artificial intelligence leader. Bank Innovation group,” including overseeing strategic product development, product innovation, and strategy efforts within the AI space, […]. The job posting is vigorous, to say the least.

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Innovation Operations Groups Strategy 199

Perficient

FEBRUARY 10, 2021

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

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Software Innovation Company America 294

PYMNTS

AUGUST 14, 2020

In payment methods, Circle K announced a cashierless checkout pilot as convenience stores advance retail innovations. And in education, Google and Apple are facilitating students’ return to class with the help of technology. 7.3K: Minimum number of Circle K stores in operation in the U.S. All this, Today in Data.

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Technology Retail Apple Google 230

PYMNTS

DECEMBER 16, 2020

As FinTechs and other financial service providers drive commercial card adoption, virtual card technology becomes an increasingly popular focus of innovation initiatives, particularly as corporates demand solutions to support a remote workforce. Access Bank Taps Visa For SMB Debit Cards.

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Cards Innovation Management Payments 286

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

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Innovation Regional Strategy Trends 251

Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.

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Innovation Video Strategy Customer Experience 369

BankInovation

MARCH 13, 2024

Mastercard Foundry, the innovation hub for product development at the card giant, is creating a new technology-focused position, as it continues its tech investment. The company’s operating expenses in 2023 increased 11% year over year to $11.1 Director of innovation The $42 billion card giant’s ideal […]

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Innovation Management Cards Operations 66

BankInovation

DECEMBER 27, 2022

Technological innovation has taken the auto industry by storm since the start of the COVID-19 pandemic by automating lending operations and addressing consumer pain points in the car-buying process to improve the end-to-end purchasing experience.

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Innovation Technology Lending Operations 52

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

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Innovation Retail Survey Technology 197

PYMNTS

FEBRUARY 10, 2020

PSCU has appointed Denise Stevens as senior vice president and chief product officer, while Scott Young will head the product delivery leadership team as vice president of innovation, PSCU announced today (Feb. Stevens will oversee product delivery and management, as well as its innovation teams. Young will report to Stevens. “We

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Innovation Leadership Washington Cards 210

Bank Innovation

JANUARY 2, 2019

All that is changing due to emerging technologies. The banking industry is facing many unprecedented challenges due to the rise of financial technology companies. Industry-leading operators, as well as ambitious startups in the banking scene, […].

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Technology Financial Technology Operations Industry 282

PYMNTS

SEPTEMBER 18, 2020

This week's look at payment rail innovation is all about speed, both for legacy rails and new ones. Combining these elements, we are creating a broad platform with faster technology and smarter and better services that the industry can trust as a foundation for innovation towards their own end-clients," he added.

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PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

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Innovation Fintech Cards Payments 297

Bank Innovation

JUNE 22, 2017

Now that the industry is (mostly) clear on the fintech “friend or foe” issue, startups are busy pitching their products to the eager incumbents and their innovation teams. Startups, beware of “innovation tourists.” ” “One of […].

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Innovation Fintech Industry Operations 356

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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Innovation Video Course Meeting 245

Abrigo

JUNE 9, 2020

Technology has enabled financial institutions to operate more quickly and efficiently, creating a better experience for customers. The coronavirus highlighted the importance of technology and digitization within banking, and financial institutions must continue adapting and innovating to remain competitive.

Technology 195

Technology Lending Compliance Data 195

Bank Innovation

MARCH 8, 2019

"Flexibility" is a commonly used term when it comes to innovation in banking and finance, but the typical bank boardroom hardly evokes the image of openness to technological change.

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Technology Software Innovation Operations 236

PYMNTS

OCTOBER 6, 2020

New payment rails are again in the spotlight, with commercial card and contactless payments emerging as the top focuses for innovators. This week's look at payment rail innovation is all about digitization and payments acceptance. merchants accept touch-free payments. Nacha Adopts Eight ACH Payment Updates.

Innovation 241

Innovation Cards Payments Technology 241

Perficient

OCTOBER 13, 2020

This stifles opportunities at innovation and constrains businesses to continue operating as they were at time of installation, and not instead evolving as their internal processes need to change. Users of these applications – agents, in traditional parlance – need to personalize interactions where possible, which requires context.

Technology 340

Technology Customer Experience Software Resources 340

Bank Innovation

JULY 16, 2018

Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the bank reported in its earnings call today.

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America Technology Innovation Report 247

PYMNTS

DECEMBER 15, 2020

Visa Talks Payment Rail Innovation. In a PYMNTS interview this month, Visa Global Head of New Payment Flows at Visa Business Solutions Alan Koenigsberg discussed the need for existing payment rails to innovate and adapt to new use cases. When we think about rails, we think about them as a means to an endpoint," he said.

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Innovation Data America Payments 236

Bank Innovation

FEBRUARY 15, 2017

This bank created an innovation lab, and that bank is launching a fintech team. But this other bank just started a blockchain focus group, and everyone else is investing in tech. Gone are the days when banks could afford to be “conservative” with new product launches and tech projects, which Read More.

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Innovation blockchain Groups Fintech 317

PYMNTS

FEBRUARY 20, 2019

Small business (SMB) adoption of technology can be a process filled with growing pains and friction points, thanks to the cost and disruption associated with integrating a new technology. According to Asgeirsson and Carmichael, the companies illustrate the broader environment of innovation that the SMB accounting space enjoys today.

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Innovation Technology Strategy Fintech 192

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

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Innovation Community Bank New York City Community 91

PYMNTS

MARCH 17, 2020

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent to 21.9 Competitive Threats.

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Innovation Study Operations Examples 159

PYMNTS

NOVEMBER 16, 2020

Fresh off its acquisition of Finance-as-a-Service technology platform Ario , Thinking Capital is looking toward the future of SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau. Flexible Technology.

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Lending Technology Capital Meeting 289

Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

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Trends Industry Operations Customer Experience 221