article thumbnail

From Spreadsheet Chaos to Data Strategy Triumph with Perficient

Perficient

Relying on complex spreadsheets for portfolio analysis, the firm faced operational hurdles due to immense computing demands. Recognizing the need for a comprehensive operational overhaul, we proposed a transformative journey from spreadsheet reliance to a robust data strategy initiative.

Strategy 440
article thumbnail

Fintech Unfiltered: Inside HSBC Bank USA’s Lofty Innovation Strategy for 2018 [Podcast]

Bank Innovation

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. These projects range from less visible, but equally important, system upgrades on the back-end and more visible ones like installing Softbank’s robot Pepper in its New York flagship.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Digital Mindset: The Key to an Enhanced Strategy for Insurance Commerce

Perficient

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. New product opportunities are being driven by innovation and market conditions. New skill sets are required to operate in a digital environment.

Strategy 332
article thumbnail

U.S. Bank Is Hiring An ‘Innovation Leader’ To Boost AI Operations

Bank Innovation

Bank wants to revamp its Innovation group with a new artificial intelligence leader. Bank Innovation group,” including overseeing strategic product development, product innovation, and strategy efforts within the AI space, […]. The job posting is vigorous, to say the least.

article thumbnail

Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

article thumbnail

U.S. Bank Chief Innovation Officer Dominic Venturo Talks Digital Strategy

Bank Innovation

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation: Last quarter we reported that U.S.

article thumbnail

Driving Contact Center Innovation in Uncertain Times

Perficient

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. Here are some examples: Call Deflection Strategies.