South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

PYMNTS

NOVEMBER 1, 2020

The solutions will aim to bring omnichannel buying experiences to boost revenue and profit potential, the release says, especially as digital commerce continues to accelerate in use and innovation. Instead, he said they should focus on setting up online payments first, ensuring that customers have the easiest experience possible.

Operations 247

Operations Meeting Online Innovation 247

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Partnering with the right digital transformation service provider is vital to thrive in this digital age.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

Bank Innovation

JULY 16, 2018

Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the bank reported in its earnings call today.

America 247

America Technology Innovation Report 247

Bank Innovation

FEBRUARY 15, 2017

This bank created an innovation lab, and that bank is launching a fintech team. But this other bank just started a blockchain focus group, and everyone else is investing in tech. Gone are the days when banks could afford to be “conservative” with new product launches and tech projects, which Read More.

Innovation 317

Innovation blockchain Groups Fintech 317

PYMNTS

MAY 18, 2016

As President of Trulioo, Jon Jones is passionate about protecting consumers and businesses from all facets of fraud and subsequent loss — but he doesn’t believe that doing so effectively has to come at the expense of technological innovation. In many ways, RegTech can be viewed as an innovation enabler.

Innovation 100

Innovation Technology Regulation Fraud 100

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. Innovation On The Fast Track. The Bigger PayPal Picture.

Innovation 184

Innovation Online Community social media 184

Bank Innovation

MARCH 6, 2017

Today, Bank Innovation releases its most significant redesign and relaunch since the site initially dropped online in 2009. We hope you love the new Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we were the lone voice for innovation at banks.

Innovation 150

Innovation Online social media Operations 150

Bank Innovation

FEBRUARY 14, 2019

How do innovators hone in on a specific focus when new technology darlings seem to emerge every day? And which technologies merit the most attention, resources, and time? To answer these questions, Bank Innovation has gathered four innovators to share ideas […].

Innovation 170

Innovation Resources Technology Operations 170

PYMNTS

JANUARY 15, 2020

The grocery battles are heating up in retail, and that is sparking innovation and could lead to even more disruption. Another example of grocery innovation at the show involved “a small autonomous drone using computer vision and artificial intelligence (AI) to tackle on-shelf inventory visibility. Walmart’s Big Move.

Innovation 135

Innovation New Hampshire New York City Retail 135

PYMNTS

DECEMBER 23, 2020

Those that relied on traditional buying and selling methods and manual back office operations have had to find ways to digitize their operations for everything from ordering and invoicing processes to how payments are collected. Mastering The Technology . That is just going to take B2B to the next level.”.

Innovation 179

Innovation Operations Payments Tools 179

Bank Innovation

JUNE 8, 2018

What is the state of banking innovation today? Bitcoin mania has died down in the fintech world, and the conversation has shifted to technologies like voice banking, payments, and alternative credit scoring. This year, the pressure for banks to innovate is high, as banks no longer […].

Innovation 220

Innovation Bitcoin Fintech Industry 220

PYMNTS

NOVEMBER 3, 2020

Quick-service restaurants (QSRs) that were behind the curve on digital technologies have quickly pivoted to enable touchless payments and delivery. Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery. Legh-Page said.

ATM 196

ATM Online New York City New York 196

Bank Innovation

FEBRUARY 21, 2019

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

Online 253

Online social media Operations Security 253

Bank Innovation

JANUARY 22, 2019

IBM, one of the world’s largest technology companies, has agreed to sponsor Bank Innovation Ignite, which explores new ideas and technologies needed to push banking forward. Bank Innovation Ignite, March 11-12 in Seattle, offers high-level discussions and networking around the future of what’s next in banking.

Innovation 170

Innovation Seattle Fintech Technology 170

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

NOVEMBER 2, 2020

based online grocery, is heightening its automation drive by acquiring two robotics companies. The robotic pick opportunity in online grocery is of huge value to us and our clients globally,” said Tim Steiner , Ocado CEO. Ocado is embroiled in a patent lawsuit over robotically operated warehouse technology with AutoStore.

Las Vegas 222

Las Vegas Online Company San Francisco 222

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Modesty aside, Shift is one of the prime examples of how innovation and shrewd management led firms like Vroom, Carvana and even more traditional companies to this point.

Online 130

Online Retail Examples Innovation 130

PYMNTS

JULY 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers.

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. The company applied to the U.S. eBay Program.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

Operations 109

Operations Technology Examples Mobile 109

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

JANUARY 27, 2020

The shop owners are looking to see if automation can make deliveries quicker while keeping costs down, as they work with a new roster of companies that seek to increase the efficiency of online order fulfillment in a small amount of space, The Wall Street Journal reported. Online orders still comprise a small portion of the U.S.

Online 141

Online Regional New York Retail 141

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

Operations 156

Operations social media Online Survey 156

PYMNTS

NOVEMBER 24, 2020

These merchants have spent months considering their approaches and testing new ideas, and they are now better prepared to make the operational adjustments necessary to reduce the spread of the virus and to address weather-related challenges. On-site dining has not vanished entirely, and eateries are innovating to try to maintain this service.

Innovation 211

Innovation social media Retail Online 211

PYMNTS

SEPTEMBER 24, 2019

But recent developments show that innovation in commerce does indeed happen in this area of retail. As described in a recent PYMNTS interview, Ahmed Beshry, co-founder at Caper , talked about how so-called smart grocery carts might serve to please different types of customers and a variety of grocery operators. New Funding.

Retail 125

Retail Innovation Technology Mobile 125

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Services are operated so differently,” Koopman said when asked to explain such differences. Innovation Role. Innovation can come in various forms for service providers.

Innovation 147

Innovation Retail System Course 147