PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. It’s accelerated online shopping, and it’s doing the same thing for businesses. Embracing Existing Payments Infrastructure.

Innovation 297

Innovation Fintech Cards Payments 297

Perficient

APRIL 3, 2024

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. ” Brian Bell, Perficient’s Insurance Principal, who was also quoted in the report, highlights the significance of another emerging technology: critical event intelligence.

Technology 221

Technology Report social media Industry 221

Bank Innovation

MARCH 6, 2017

Today, Bank Innovation releases its most significant redesign and relaunch since the site initially dropped online in 2009. We hope you love the new Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we were the lone voice for innovation at banks.

Innovation 150

Innovation Online social media Operations 150

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

OCTOBER 1, 2020

In merchant innovation, many retailers are in the middle of a journey to digitize operations and bolster sales. And in payment methods, a number of luxury merchants are turning to flexible payment solutions like buy now, pay later (BNPL) , as greater numbers of consumers move online. All this, Today in Data.

Innovation 131

Innovation Retail Data Online 131

PYMNTS

JULY 27, 2020

Online marketplaces have been essential for companies and consumers who want to transact under stay-at-home mandates, but these platforms need formidable security approaches in place to prevent fraudulent sellers from joining or scams from occurring. 109%: Rise in volume of online orders placed with U.S.

Operations 130

Operations Retail Online Data 130

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Partnering with the right digital transformation service provider is vital to thrive in this digital age.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

Bank Innovation

FEBRUARY 21, 2019

Keeping your money in a bank is common sense at this point, but online banking is – unfortunately – not something many people have grown accustomed to, yet. There are many benefits to explore in this area, and it’s not a bad idea to check out what some online banking services can do for you […].

Online 253

Online social media Operations Security 253

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

Bank Innovation

MARCH 16, 2018

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

Innovation 267

Innovation Video Management Operations 267

PYMNTS

SEPTEMBER 17, 2020

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. DraftKings signed a multiyear deal in 2019 to be an authorized NBA betting operator. How much potential does online gambling have?

Online 168

Online Indiana New York Nevada 168

Bank Innovation

MARCH 2, 2018

EXCLUSIVE – Anand Talwar, deposits and consumer strategy executive at Ally Bank has joined the speaker faculty for Bank Innovation 2018, taking place next week March 5 to 6 in San Francisco. At Ally Bank, Talwar leads the retail deposits and consumer payments business, including product management, pricing profitability, and operations.

San Francisco 220

San Francisco Innovation Strategy Retail 220

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

Operations 156

Operations social media Online Survey 156

PYMNTS

OCTOBER 2, 2019

It’s not exactly high time for legal online gambling yet – that comes in early 2020, with the Super Bowl and then the NCAA college basketball tournament – but the betting season is certainly heating up on more ways than one. And that new fuel comes as the legal online and mobile gambling industry in the U.S. Payments Innovation.

Online 134

Online Houston New Jersey Innovation 134

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent of consumers bought groceries online in 2020, compared to the 18.6

Data 277

Data Innovation Payments Millennials 277

Bank Innovation

FEBRUARY 28, 2017

We have undertaken our most significant redesign and relaunch since Bank Innovation initially dropped online in 2009. This beta officially kicks off today and marks a new chapter in the life of Bank Innovation. When we started Bank Innovation, while the crosswinds of the credit crisis were still swirling, we […].

Innovation 150

Innovation Online social media Operations 150

PYMNTS

OCTOBER 7, 2019

Digital platforms are driving innovation in the health and wellness space. In other digital innovation news, Amazon is growing its 4-star store footprint , showcasing items rated four stars or higher by online shoppers. Data: 22,000 : Approximate number of partners who operate facilities to which ClassPass provides access.

Innovation 102

Innovation Data Operations Retail 102

Bank Innovation

DECEMBER 13, 2018

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. These projects range from less visible, but equally important, system upgrades on the back-end and more visible ones like installing Softbank’s robot Pepper in its New York flagship.

Innovation Strategies 199

Innovation Strategies Strategy Innovation New York 199

Bank Innovation

FEBRUARY 6, 2019

For small business owners, freelancers, and gig economy workers, the minute you’re online — you’re global. Jody Perla, managing director at cross-border payments company Payoneer, told Bank Innovation this relatively new reality has led to increased customer and corporate expectations for seamless and transparent payments.

Innovation 170

Innovation Payments Online Management 170

PYMNTS

JANUARY 15, 2020

The grocery battles are heating up in retail, and that is sparking innovation and could lead to even more disruption. Another example of grocery innovation at the show involved “a small autonomous drone using computer vision and artificial intelligence (AI) to tackle on-shelf inventory visibility. Walmart’s Big Move.

Innovation 135

Innovation New Hampshire New York City Retail 135

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Modesty aside, Shift is one of the prime examples of how innovation and shrewd management led firms like Vroom, Carvana and even more traditional companies to this point.

Online 130

Online Retail Examples Innovation 130

Bank Innovation

NOVEMBER 15, 2017

EXCLUSIVE- Bank Innovation has released the agenda for its seventh annual fintech conference, and it is completely overhauled to enhance the event experience for attendees.

Conference 225

Conference Innovation Fintech How To 225

Bank Innovation

JUNE 12, 2017

2017 was a tumultuous year, but despite some stops and starts, innovation in finance is only gaining more momentum.

Innovation 399

Innovation blockchain Trends Capital 399

PYMNTS

JANUARY 27, 2020

The shop owners are looking to see if automation can make deliveries quicker while keeping costs down, as they work with a new roster of companies that seek to increase the efficiency of online order fulfillment in a small amount of space, The Wall Street Journal reported. Online orders still comprise a small portion of the U.S.

Online 141

Online Regional New York Retail 141

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

Bank Innovation

SEPTEMBER 27, 2017

What is the state of banking innovation today? Fintech funding has grown tougher for startups, but banks’ balance sheets are looking stronger– what does it mean for innovation? Each year, we poll the industry to find out.

Innovation 257

Innovation blockchain Fintech Industry 257

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. The company applied to the U.S. eBay Program.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Services are operated so differently,” Koopman said when asked to explain such differences. Innovation Role. Innovation can come in various forms for service providers.

Innovation 147

Innovation Retail System Course 147

Bank Innovation

AUGUST 21, 2018

These are the three questions Comerica Inc’s EVP and CIO Sangy Vatsa asks himself before every major innovation project. Since then the bank’s innovation team has consistently […]. Vatsa joined the Dallas-based Comerica as chief information officer a little over two years ago, in 2016.

Innovation 186

Innovation Dallas Operations Online 186

PYMNTS

JULY 25, 2017

Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers. In 2016, online financial fraud hit 15.4

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

NOVEMBER 3, 2020

Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery. Sprinkles adopted online ordering nearly a decade ago for custom cakes and catering. One bakery chain had a leg up when the pandemic changed everything. Legh-Page said.

ATM 196

ATM Online New York City New York 196

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

Bank Innovation

JANUARY 25, 2019

operations. A January 16 tweet announcing “new digital enhancements to online and mobile banking” was followed by a slew of customer complaints that spilled over into subsequent […].

Online 170

Online Mobile Operations social media 170

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

Innovation 187

Innovation Millennials Payments Mobile 187

Bank Innovation

SEPTEMBER 14, 2018

Banks and fintech ranked artificial intelligence and machine learning as their top innovation priority, according to a Bank Innovation survey. Bank Innovation asked people in the banking and fintech community to list what’s top on their innovation wish list.

Innovation 186

Innovation Survey Fintech Community 186