article thumbnail

Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130
article thumbnail

Creating a Customer-Centric, Digital Financial Institution

Abrigo

Does your financial institution support a culture of innovation and an environment that welcomes new technology? To further cultivate an innovative mindset at your institution, your bank or credit union may look to add new talent – younger talent, in particular.

Oklahoma 218
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Selling to Millennials: 4 Ways that Banks are Retooling Their Approach

NCR

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

article thumbnail

How Brick-and-Mortar Banks Can Seize The Digital Moment

PYMNTS

Local and regional banks may have once been more insulated from these trends than other businesses since they are often trusted names within their communities and maintain long-standing relationships with their customers. percent of local and regional FI cardholders that report the availability of this feature. Among this group, 31.4

Regional 241
article thumbnail

Seeking Banking Balance Between Physical And Digital

PYMNTS

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. With mobile banking technology on the rise, it has seemingly become more important than ever for banks to stay on top of the latest digital innovations.

article thumbnail

Razer Gaming Company Teams With Visa For Online Payments

PYMNTS

The region is also the home to more than 213 million millennials. Together, Visa and Razer FinTech have the opportunity to transform the payments experience for not only the gaming community, but many of Southeast Asia’s unbanked and underserved consumers as well,” said Chris Clark, Visa’s regional president for Asia Pacific.

Company 100
article thumbnail

Why AI Could Be Fashion Rental Platforms’ Next Big Thing

PYMNTS

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. How FashionPass is Innovating Clothing Rentals. About the Playbook.