PYMNTS

DECEMBER 11, 2019

Some marketplaces are finding innovation in this space easier than others. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations. This consumer group takes more trips than other generations, but takes longer to plan those trips as well.

Marketing 132

Marketing Millennials social media Case Study 132

Insights on Business

FEBRUARY 13, 2019

They use the Bradesco infrastructure, but they operate in parallel. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Next was born to complement Bradesco’s strategy.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2 23-25, 2020.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.

Management 130

Management System Millennials Study 130

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

MAY 23, 2019

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. How FashionPass is Innovating Clothing Rentals. About the Playbook.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

JANUARY 27, 2020

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. employees would like access to their wages before their designated paydays, according to a recent study.

Management 160

Management Taxes Tools Metro 160

PYMNTS

MAY 19, 2020

As far back as late 2019, the second edition the Visa/PYMNTS How We Will Pay study demonstrated that the home and its voice-enabled devices were well on their way to becoming the consumer’s connected commerce command center. percent of bridge millennials have done so. Another 41.8 And consumers plan to stick with their new behaviors.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. It might mean incorporating innovative payment experiences like Zelle directly into their mobile offerings.

Mobile 169

Mobile Study Security social media 169

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179

PYMNTS

MARCH 3, 2020

Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. A recent study found that 75 percent of this generation’s members visit financial institutions (FIs) at least once per month. million compared to unsecured companies’ $5.16 million.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JUNE 26, 2020

Introducing open banking principles has not been without friction, however, with banks and consumers concerned over how this sea change will affect FIs’ daily operations. What we are seeing [is] continual innovation in terms of services and offerings for corporates and for individuals that are being built utilizing open banking rails.”.

System 198

System Data Security Examples 198

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. The year is 2039.

Online 197

Online Retail Mobile Branding 197

PYMNTS

OCTOBER 9, 2019

Payments and other forms of innovation and disruption are taking place as the gig lifestyle spreads across the world and seeps ever further into the daily lives of consumers while becoming more critical to business. Among the main challenges? The reliance on cash in many of the markets served by UReed, Alhassan said.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

MARCH 15, 2018

When Toys R Us first announced its bankruptcy a little under six months ago, it was with an almost upbeat tone: The move would allow the firm to refashion both its capital and operating structures and hit a reset on the business. Boomers vs. Millennials vs. Scammers . It even managed to garner a $3.1 Winner: The Retail Death Spiral.

Payments 108

Payments Millennials US Fraud 108

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. In the U.S. trillion and $1.5 Online Resale.

Online 101

Online Fraud Branding social media 101

PYMNTS

JUNE 1, 2020

And that will become this salon’s standard operating procedure going forward. Although I haven’t asked, it seems likely that the restaurant operator will stick with this protocol for regulars when the establishment reopens for dine-in services. That’s likely why in PYMNTS’ national study of 14,000 consumers, more than half (58.6

Cards 147

Cards Study Maine Payments 147

PYMNTS

DECEMBER 7, 2018

Drilling down a bit, in one study, by Oliver Wyman, 70 percent of college students who earn bachelor’s degrees borrow to get to their alma maters. The burden can be such, said the study, that student loan payments can exceed what it costs to lease a car or own a home. “The What’s On Offer.

Study 170

Study United States Boston Millennials 170

PYMNTS

DECEMBER 27, 2017

A new study from the Center for Talent Innovation (CTI) found that, according to the 2015 US government’s definition of disability , a significant portion of the white-collar workforce has a physical or mental impairment that substantially limits a major life activity: 30% of a nationally representative survey of 3,570 white-collar employees.

Compliance 100

Compliance Leadership Training Innovation 100

PYMNTS

SEPTEMBER 27, 2016

Frank Bruni, vice president of supply chain operations at Kroger, for example, said: “Every project we look at, we look at automation as a potential part of it.”. According to the Elon study: “With technology advancing at the speed of light and human interaction changing just as quickly, it may be impossible to predict the results.

Mobile 100

Mobile Payments Los Angeles California 100

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go Aided and abetted by mobile devices, apps and payments and logistics innovations have substantially improved the consumer’s digital shopping experiences. PYMNTS’ study of 2,600 U.S.

Retail 198

Retail Online Mobile Data 198

PYMNTS

FEBRUARY 18, 2019

That’s the only way the business can ultimately continue to create value for its customers, create jobs for people, serve the ecosystem in which it operates and provide tax revenues. It has also spurred other businesses to follow its lead, irrespective of whether Amazon is even a relevant player in the ecosystem in which it operates.

Cards 169

Cards Course Study New York 169

FICO

MAY 24, 2022

To achieve this, they've clearly stated that any bank, any insurer or any investor or other financial firm needs to have policy around how they manage their operations and investments to get to this net zero state. in costs and an impressive 1,580 metric tons of emissions once its operations are fully optimized. by Bill Waid.

Analytics 52

Analytics Management Regional Policies 52

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. In collaboration with Visa , we studied 2,800 U.S.

Millennials 212

Millennials Study Payments Data 212

PYMNTS

OCTOBER 29, 2018

The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially. The shifts associated with that innovation are beginning to take root, and those impacts are beginning to be felt. In fact, according to our recent study, they come in dead last.

Payments 196

Payments Google Apple Innovation 196

NCR

JULY 20, 2016

Biometrics has been a staple of science fiction films for decades, with futuristic movies displaying iris scanners, facial recognition software and a range of other quirky innovations. Fingerprints have been used as a form of identification since the late 19th century, so they’re hardly a new innovation. Voice recognition .

Technology 40

Technology Payments Millennials System 40

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumer studies the Boston firm has conducted indicate increasing mobile-banking adoption and awareness and use of mobile remote-deposit capture applications.

Mobile 105

Mobile Community Bank Community Technology 105

CB Insights

FEBRUARY 1, 2019

Consider that: Half of Indonesia’s population is under the age of 30, with the number of millennials (aged 17-35) in Indonesia currently at 79.5M. Indonesia features the largest ($27B in 2018) and fastest-growing (49% CAGR 2015-2018) internet economy in Southeast Asia, according to a study by Google and Temasek.

Policies 61

Policies Lending Operations Examples 61

PYMNTS

JUNE 21, 2016

These programs — which include apps like GrubHub, Foodler, Favor, Seamless and DoorDash – operate independently of merchants, acting as middlemen between in-home consumers and various eateries. Of those who already utilize these store-to-door programs, the study found that 51 percent order meals from casual dining restaurants.

Resources 102

Resources Operations Technology Boston 102

PYMNTS

JULY 11, 2016

Consumers – often with friends or family in tow – walked past store after store, a deliberate design consideration by mall operators to maximize the number of stores that consumers had to walk past to get to the anchor store that originally pulled them in. You get the picture – it was an all physical world, all the time. 26 in mobile apps.

Google 100

Google Mobile Apple Online 100

PYMNTS

NOVEMBER 27, 2019

Additional PYMNTS research found that firms believe implementing automation could significantly improve their operations, particularly their B2B payments. The following Deep Dive outlines automation’s benefits, its potential ROI for implementing organizations and how these solutions can recruit millennial workers. . A notable 80.8

Millennials 161

Millennials Payments Capital Technology 161

CB Insights

OCTOBER 24, 2018

Millennials in particular struggle with credit cards — recent studies find that 3 in 5 millennials carry credit card balances month to month, while 45% don’t know the interest rate on their card. The post Point-Of-Sale Lending Gains Momentum As Millennials Shun Credit Cards appeared first on CB Insights Research.

Millennials 65

Millennials Lending Cards Capital 65

PYMNTS

APRIL 11, 2016

A roundup of new research released last week revolves around the adoption of innovation and the trend away from legacy tools. Research also uncovered gaps in how businesses interact with innovative tools depending on who’s using it — financial executive versus corporate traveler and even millennial business owner versus Baby Boomer.

Millennials 100

Millennials social media Software Cards 100

PYMNTS

NOVEMBER 18, 2019

In addition to search, for which there are nearly six billion Google queries every day, Google operates a variety of utilities that consumers use regularly on both iOS and Android devices, as well as their Windows and Apple desktops – Google Maps, Waze, YouTube, Gmail and Google Drive, to name a few. 4, ahead of PayPal and Amazon.

Google 177

Google Study Payments Branding 177

PYMNTS

OCTOBER 30, 2019

One of the most recent examples of that movement comes from Walmart , the venerable retail chain locked in mortal combat with Amazon, and Green Dot, the 20-year-old payment services provider that has managed to not only survive in a cutthroat industry, but innovate and thrive. In fact, in June 2019, a PYMNTS study of 1,037 U.S.

Retail 110

Retail social media Fintech Study 110

PYMNTS

JANUARY 2, 2017

The most recent Tracker featured several virtual reality (VR) headlines, as a study from Augment found that VR and augmented reality (AR) have the potential to transform the online retail industry, and the online retail player seemed to embrace the news, debuting a home design VR app.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JULY 9, 2018

The intent of the regulation is to level the playing field for innovators by offering consumers an expanded number of point solutions that are different than what’s offered now by their existing bank. The anecdote to the millennial’s so-called hatred of traditional banks hasn’t really taken off as investors envisioned.

Strategy 105

Strategy Millennials Online Branding 105