PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

Cisco

JANUARY 10, 2023

It’s an excellent way to solidify the optimal operating model mix for hybrid work, digital first engagement, operational excellence and process automation, sustainability, and cybersecurity. Cloverhound is skilled in delivering solutions with the best of innovation and simplicity. Cybersecurity Readiness Assessment.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. They’re out there; they just have to be used.”.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Barybin recently took up the position to head the cross-border payments technology company after the Bank of Lithuania halted SatchelPay operations earlier this year.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JULY 16, 2019

Banks and merchants are racing to meet the Strong Customer Authentication (SCA) deadline as September 2019 approaches. For other companies, GDPR is the main concern as they move to expand operations within Europe. The company will address these allegations in Austrian court. Deep Dive: Retailers Brace For SCA’s Downsides.

Strategy 188

Strategy social media Regulation Retail 188

Cisco

DECEMBER 21, 2020

And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. Streamline your operations: Will you be enabling developers to deploy infrastructure on demand? Multi-cloud Optimized Networks: How will you achieve common operations, policy, visibility, and performance across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

NOVEMBER 23, 2020

When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Here again, the sense is that established banks and FIs are quickly losing their comfortable lead as businesses leap into payment innovations – from instant to mobile – to meet imminent needs.

Data 143

Data User Experience Fintech Lending 143

Insights on Business

SEPTEMBER 26, 2016

In order to remain relevant to digitally astute and socially active customers, core banking processes, must be more reliable, scalable and secure requiring banks to constantly innovate. The user interface is where most of the focus is currently directed. This is where DevOps plays a very important role.

Innovation 70

Innovation System User Experience Meeting 70

PYMNTS

OCTOBER 29, 2020

Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. How Cloud Innovations Augment Business Payments. Cloud computing technology can help FIs take a significant step toward meeting customer expectations for B2B payments without compromising security, said Swanback.

Payments 213

Payments Fraud Meeting Security 213

Bobsguide

MARCH 23, 2022

With the expertise delivered by senior guest speakers, attendees can expect to discover the strategies, tools, and processes powered by innovation and client-centric values to meet cross-generational needs and thrive in a digital age.

Conference 78

Conference Management Software User Experience 78

PYMNTS

NOVEMBER 16, 2020

It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau. It's about removing digital friction for the customer, simplifying the user experience, accelerating the time they can access their funds," he said.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. Deep Dive: Banks Take Digital-First Approaches To Meet Customer Demands.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. Moving forward, Polancich said there will also be data integrations with back-office platforms like QuickBooks and Xero.

Millennials 168

Millennials User Experience Alabama Tools 168

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. A stand-up meeting should occur daily, and be a high-level, fifteen-minute meeting that allows each project contributor to give a brief update on their latest progress.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

DECEMBER 29, 2020

It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. The platform is now searching for instant disbursement solutions that can better meet customers’ desire for instant gratification. Regulatory Hurdles Trip Up Disbursement Innovation. The ways gambling winnings can be paid out in the U.S. Complying with U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

JULY 29, 2020

The San Francisco company just raised $60 million in venture funding that the firm plans to use to boost production to meet surging demand as consumer fitness relocates from gyms to people’s living rooms. Those that have done so are often operating by appointment only, or with restrictions on what equipment can be used.

Exercises 157

Exercises San Francisco Community User Experience 157

PYMNTS

AUGUST 14, 2019

The phased implementation will give merchants and PSPs time to determine whether their own methods of operating under SCA compliance will indeed work for them while also pleasing regulators. According to the release, the FCA will not take enforcement action against firms if they do not meet the relevant requirements for SCA beginning on Sept.

Compliance 115

Compliance Tools Regulation Meeting 115

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Review our blog posts on fraud to learn more about innovative approaches, insighte and ways to manage fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

OCTOBER 29, 2020

Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

Cisco

JANUARY 13, 2022

This large-scale transformation of global societies will require coordinated public/private actions to drive consistent environmental, social, and governance (ESG) business practices and fuel investments in innovation and technology necessary for the greening of global economies. Decarbonization and sustainability.

Community 109

Community User Experience Leadership Video 109

PYMNTS

DECEMBER 7, 2016

. “The best cyberprotection not only needs to work everywhere, operate efficiently and keep you ahead of the threat, but it must also be able to be easily deployed. Stealth(aware) meets these standards across the board.”

Security 100

Security Analytics User Experience Software 100

Insights on Business

FEBRUARY 4, 2019

Innovation: How can we make it work better for everyone? When we talk about innovation, it’s not simply about introducing a new idea or implementing a new feature or a product capability. Innovation requires creativity, openness, and collaboration. Adaption is hampered in business by operating in silos.

Innovation 79

Innovation Software US Management 79

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. That is an 11.6x

US 195

US Training Examples Data 195

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. Similarly, the role of finance and leasing companies has evolved to focus on providing customers with a seamless omnichannel experience.

Industry 49

Industry User Experience Compliance Capital 49

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. While business administrators can configure workflows to automate GRC processes in minutes, the embedded guidance provides timely information to the user.

User Experience 79

User Experience Compliance Risk Management Training 79

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Insights on Business

OCTOBER 12, 2018

Sample focus areas include: Enhanced operational backbones: Technology platforms, such as those enabled by multi-cloud environments in order to support a broad ecosystem of applications and processes such as AI-based chatbots, robotic process automation, and mobile payments.

Innovation 87

Innovation Strategy Industry Technology 87

PYMNTS

APRIL 19, 2017

To meet this goal, Soul Machines is producing artificial intelligence-powered avatars that are designed to emotionally engage with banking customers. Nadia was designed with input from people with disabilities to more effectively meet their needs. That’s something that Soul Machines, a New Zealand-based startup, is hoping to change.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

NCR

JANUARY 13, 2017

Banks should be shifting to more customer-centric software that provides better user experience and improves customer service. Implementation of chatbots in the financial services industry is already being seen with companies like MasterCard , Bank of America , and to streamline customer service operations.

User Experience 40

User Experience Industry Innovation Customer Experience 40

PYMNTS

JUNE 20, 2016

The goal is to measure how well merchants are providing a consistent, frictionless experience that allows consumers to browse their sites whenever and however they choose. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index.

Virginia 102

Virginia Resources Seattle Mobile 102

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. Your customer experience competition includes the world’s most successful businesses such as Disney, Amazon, Google, Facebook and Apple, who are fanatic about delivering an extraordinary user experience.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

AUGUST 12, 2020

People love their sports teams, and much of that feeling is carried fan-to-fan in packed stadiums where the electricity of competition and comradery meet overpriced hot dogs and beer for an incomparable in-person shared human experience. It’s one of several COVID-era innovations from the fantasy sports brand.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225