Gonzobanker

JULY 21, 2021

In a recent survey of banks and credit unions about their technology vendor contracts, Cornerstone Advisors found that more than half of these financial institutions allow emotional factors to influence their negotiation processes. Technology Vendor Financials Tell the Story. The post But I Really Like My Technology Vendor!

Technology 158

Technology Comparison Survey Financial Technology 158

PYMNTS

MARCH 18, 2019

Is there a right way and wrong way to innovate? Gill asserts that most financial institutions, left to their own devices, may end up following a less than optimal path to innovation, and not because they have selected the “wrong” technology solution, since in Gill’s experience, what’s “wrong” for one FI might be right for another.

Technology 237

Technology Innovation Strategy System 237

PYMNTS

DECEMBER 14, 2017

Not innovating is not an option. Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. The Bank Innovation Readiness Index , in collaboration with payments solutions provider i2c , provides evidence to back that up.

Innovation 162

Innovation Branding Payments Survey 162

PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I Innovation Divide.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

MARCH 12, 2020

The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which are not likely to wear off anytime soon. PingPong did an exclusive survey of 500 merchants about their inventory level and sales expectation.

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

SEPTEMBER 25, 2019

Innovation can be a blanket term in the banking world. Is artificial intelligence (AI) for anti-money laundering (AML) compliance innovation? Is real-time global payments expanding to new markets? percent of all FIs consider both their core and IT systems effective for innovation, while 19.7 Areas of Innovation Focus.

Innovation 171

Innovation System Compliance Payments 171

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

FEBRUARY 4, 2019

. “While their contribution has grown at a slower rate than that of large businesses, small businesses continue to be at the forefront of driving innovation, jobs and economic growth.” ” However, as SMBs drive innovation for the U.S.

Technology 130

Technology Analytics Survey Community 130

South State Correspondent

MARCH 14, 2024

In comparison, investments in new technology or new business lines pale in comparison to other strategic investments due to the time and effort it takes to get a business line off the ground. Demographics shift, products change and technology drives channel preferences. Risk management also needs to change.

Innovation 195

Innovation Strategy Capital Comparison 195

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

NOVEMBER 19, 2020

The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . One restaurant that is working to incorporate AI into numerous parts of its operations is Boston Market , a Colorado-based fast-casual chain that has 330 locations in 37 states.

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

SEPTEMBER 19, 2018

The spectrum of corporate technological disruption is vast. Small businesses, while they may struggle to have the resources to invest in the tools they want, can be more agile and flexible to handle changing markets. Where does the middle market fit in this spectrum? ” Surveying 300 U.S. ” Surveying 300 U.S.

Capital 134

Capital Marketing Mobile Payments 134

PYMNTS

JANUARY 22, 2019

To capture this spending, grocers are driving innovation through their brick-and-mortar stores with delivery and pickup efforts (among other initiatives). Almost a quarter — or 24 percent — of customers in the survey sample preferred Walmart. Nearly two in 10 — or 17 percent — of customers in the survey sample preferred Kroger.

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

SEPTEMBER 29, 2020

Our survey examined the degree to which these firms have automated their AR processes, the impact of the pandemic on their ability to manage AR, and their interest in adopting technological innovations in the future. These are only some of the findings from PYMNTS' research.

Data 303

Data Innovation Survey Management 303

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. However, the latest innovative omnichannel technologies, like digital in-store technologies, are being overlooked by most of the industry.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). Whether FIs are big or small, operationalizing innovation comes down to executing on the same four key tenets , starting with making innovation a mindset.

Innovation 109

Innovation Report Innovation Strategies Survey 109

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160

FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

Survey 52

Survey Fraud Management Customer Experience 52

PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. Oliver continued, “As retailers work to market to the coveted Generation Z demographic, they must [employ] modern methods to attract younger shoppers.”

Survey 109

Survey Retail Online Analytics 109

PYMNTS

OCTOBER 22, 2019

It advises that financial institutions should turn to outsourcing and technology before the economy slows down. Mergers and acquisitions will continue, Rajgopal said, and it’s a smart way for banks to lower expenses and innovate with new technology. As more startups penetrate the $1.5

Survey 101

Survey Fintech Innovation Report 101

PYMNTS

JANUARY 22, 2019

When it comes to innovation, though, are CUs investing in the technologies their members want, or are they putting their money into innovations that don’t align with their members’ priorities? The findings highlighted a disconnect between the innovation priorities of CUs and the ones important to their members.

Innovation 109

Innovation Report Fintech Survey 109

PYMNTS

MARCH 13, 2017

The average small business considers itself a “moderate” user of technology, according to the PYMNTS.com SMB Technology Adoption Index. Only 13 percent say they’re willing to jump on the innovation bandwagon. 70 percent of SMEs didn’t use tax software in 2016 , found Office Depot in its most recent Small Business Index survey.

Financial Technology 127

Financial Technology Technology social media Taxes 127

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

MARCH 18, 2020

In one recent survey, 81 percent of Gen Z consumers said they prefer shopping in physical stores. So do markets, which are like organisms in that they follow certain behaviors. Here’s something: Spending in brick-and-mortar stores actually grew at a rate of 4.2 If “Jurassic Park” taught us one thing, it’s that “life finds a way.”

Innovation 130

Innovation Retail System Technology 130

Bank Innovation

APRIL 11, 2016

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S. Marketplace Lending, show that half of investors surveyed have capital allocated for marketplace lending.

Survey 150

Survey Lending Capital Fintech 150

PYMNTS

FEBRUARY 17, 2020

To provide consumers with the curation of a subscription box or the flexibility of a rental platform, digital innovators are tapping into the subscription business model. And, the report notes, businesses in different verticals are heavily investing in the infrastructure and technology needed to provide these services.

Innovation 144

Innovation Apple Retail Exercises 144

PYMNTS

OCTOBER 31, 2019

However, CUs face an innovation gap when compared to big banks that are racing ahead and implementing technology to better evaluate risk, provide personalized insights and foster greater financial inclusion in their markets. Only 15 percent of surveyed CU executives expected the same. Half of U.S.

Innovation 101

Innovation Survey Lending Technology 101

PYMNTS

DECEMBER 31, 2020

Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. It was all on their timetable. Not anymore. We all know what’s transpired since.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 27, 2018

There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent gain in market share. The latest Restaurant Readiness Index revealed that kiosks are seeing the strongest growth among the nine in-store technologies surveyed by PYMNTS’ analysis.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. According to Deloitte Global and North America Sourcing and Procurement Lead Brian Umbenhauer, the 2016 survey of trends among the chief procurement officers of the world is one of reflection.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

SEPTEMBER 28, 2017

A survey of 364 CPA companies, accounting professionals and small businesses found that 61 percent of respondents are “moderately confident,” and 32 percent are “very confident” in their outlook of the national economy. Instead, the majority actually said accounting software was the most important innovation in their industry.

Trends 108

Trends Innovation Survey Software 108

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. The rise of new authentication methods is one of the driving forces in the growing biometric market. According to new research , the global biometric system market is set to grow at a CAGR of 14.6 A newer survey found similar sentiments, worldwide.

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

JULY 20, 2017

on small businesses as they struggle to survive late payments and restricted access to capital, the mid-market is facing its own challenges for growth. A new report from Wax Digital found that 83 percent of mid-market survey respondents aren’t confident in their supplier base’s ability to support future growth plans.

Strategy 128

Strategy Marketing Survey Tools 128

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

PYMNTS

OCTOBER 28, 2019

CPI Card Group announced that it has launched Second Wave cards for markets including transit, hospitality, entertainment and more. CPI revealed that the expansion of Second Wave into new use-cases and markets will allow more companies to incorporate environmentally-friendly solutions into their products.

Cards 101

Cards Groups Marketing Survey 101