Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

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Innovation Mobile Study Survey 210

PYMNTS

AUGUST 16, 2018

Those are some of the common myths of innovation , and they apply to the payments world. Moving past those myths, and finding deeper truths about payments innovation, was the underlying result of a recent PYMNTS webinar, featuring Karen Webster and Amir Wain, founder and CEO of i2c , an integrated commerce and smart payments firm. “

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Innovation Payments Survey Meeting 190

PYMNTS

JULY 1, 2020

A PYMNTS survey of 3,000 U.S. The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech. Such an app could potentially involve as much as $2 trillion in card spending. .

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

MARCH 26, 2019

When it comes to implementing innovation, trying and succeeding are two different things. percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. percent intend to use innovation as a way to improve customer loyalty. As much as 77.4 Another 62.2 Another 62.2

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Innovation Survey System Technology 158

PYMNTS

MARCH 12, 2020

The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which are not likely to wear off anytime soon. PingPong did an exclusive survey of 500 merchants about their inventory level and sales expectation.

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Innovation Policies social media Examples 283

Independent Banker

OCTOBER 1, 2022

Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Our bankers face both challenges and opportunities as they work to stay ahead of cybercriminals, paying attention to innovative solutions and partners to mitigate cyber risk. Training employees and customers.

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Innovation Community Bank Training Community 139

PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I Innovation Divide.

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Innovation Retail Maine Security 174

PYMNTS

DECEMBER 14, 2017

Not innovating is not an option. Perhaps in the early days of digital banking and mobile apps, innovative technology was a “nice to have,” but that is no longer the case. The Bank Innovation Readiness Index , in collaboration with payments solutions provider i2c , provides evidence to back that up.

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Innovation Branding Payments Survey 162

PYMNTS

SEPTEMBER 25, 2019

Innovation can be a blanket term in the banking world. Is artificial intelligence (AI) for anti-money laundering (AML) compliance innovation? Is real-time global payments expanding to new markets? percent of all FIs consider both their core and IT systems effective for innovation, while 19.7 Areas of Innovation Focus.

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Innovation System Compliance Payments 171

PYMNTS

NOVEMBER 12, 2020

Morgan that surveyed treasury professionals across the globe, which found roughly 70 percent of firms in APAC accelerated their own “digital journeys” and transformations. Another factor is the regulatory requirements in many markets that historically necessitate paper documentation for cross-border movements of funds.

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Innovation Regional Data Payments 295

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation.

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Innovation Millennials Payments Mobile 187

PYMNTS

JANUARY 22, 2019

To capture this spending, grocers are driving innovation through their brick-and-mortar stores with delivery and pickup efforts (among other initiatives). Almost a quarter — or 24 percent — of customers in the survey sample preferred Walmart. Nearly two in 10 — or 17 percent — of customers in the survey sample preferred Kroger.

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Innovation Ohio United States Survey 149

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. However, the latest innovative omnichannel technologies, like digital in-store technologies, are being overlooked by most of the industry.

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Mobile Marketing Survey Marketing Strategies 188

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

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Innovation Fintech Marketing Study 160

Bank Innovation

APRIL 11, 2016

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S. Marketplace Lending, show that half of investors surveyed have capital allocated for marketplace lending.

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Survey Lending Capital Fintech 150

FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

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Survey Fraud Management Customer Experience 52

PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). Whether FIs are big or small, operationalizing innovation comes down to executing on the same four key tenets , starting with making innovation a mindset.

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Innovation Report Innovation Strategies Survey 109

PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. Oliver continued, “As retailers work to market to the coveted Generation Z demographic, they must [employ] modern methods to attract younger shoppers.”

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Survey Retail Online Analytics 109

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

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Innovation Retail Operations Technology 148

PYMNTS

NOVEMBER 19, 2020

One restaurant that is working to incorporate AI into numerous parts of its operations is Boston Market , a Colorado-based fast-casual chain that has 330 locations in 37 states. I’m very excited about what AI can do for restaurants, and we are looking at how it fits with Boston Market right now,” he said. “I

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Boston Fraud Meeting Mobile 200

PYMNTS

JANUARY 22, 2019

When it comes to innovation, though, are CUs investing in the technologies their members want, or are they putting their money into innovations that don’t align with their members’ priorities? The findings highlighted a disconnect between the innovation priorities of CUs and the ones important to their members.

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Innovation Report Fintech Survey 109

PYMNTS

SEPTEMBER 19, 2018

Small businesses, while they may struggle to have the resources to invest in the tools they want, can be more agile and flexible to handle changing markets. Where does the middle market fit in this spectrum? “Do middle-market companies feel vulnerable to disruption? ” Surveying 300 U.S.

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Capital Marketing Mobile Payments 134

PYMNTS

FEBRUARY 17, 2020

To provide consumers with the curation of a subscription box or the flexibility of a rental platform, digital innovators are tapping into the subscription business model. The estimated market size of the sharing economy by 2025 is $335 billion. Spotify rolled out multiple marketing campaigns during the quarter.

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Innovation Apple Retail Exercises 144

PYMNTS

NOVEMBER 7, 2017

As evidenced by the Bank Innovation Readiness Index , done in collaboration between the two firms, more than 200 banks and financial institutions are in varying stages of preparedness when it comes to payments innovation. Winitz said that innovation can be disruptive or it can be incremental. Data Point Number One: 64 Percent.

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Innovation Meeting Payments Survey 108

PYMNTS

OCTOBER 22, 2019

Mergers and acquisitions will continue, Rajgopal said, and it’s a smart way for banks to lower expenses and innovate with new technology. trillion global payments market with free services, banks could lose as much as $280 billion in revenue by 2025. As more startups penetrate the $1.5

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Survey Fintech Innovation Report 101

South State Correspondent

MARCH 14, 2024

The bank that will be around in the next 50 years will be one that develops the ability to build infrastructure now that allows for efficient innovation in the future. While Blockbuster was investing in marketing and cost-cutting, Netflix agreed to have lower earnings and made an investment in video streaming. Do you remember them?

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Innovation Strategy Capital Comparison 195

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

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Innovation Payments Taxes User Experience 137

Celent Banking

OCTOBER 15, 2014

The combination of product evolution, specialized analytics-savvy consultants, professional services firms, and cloud computing, has brought advanced analytics swiftly down market. Celent recently surveyed about 100 North American banks and credit unions to understand the state of analytics adoption and the drivers behind its growth.

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Survey Data Analytics Leadership 202

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

APRIL 1, 2019

It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. According to this survey of credit union customers, an overwhelming 81.3 They very naturally want to see those types of innovations incorporated into their banking relationships. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

JUNE 13, 2018

It was once the case that innovation — no matter the industry — took time. Thus, when it comes to payments, the name of the game is innovation on the fly. Innovation in real time, you might say, is key in bringing new technologies and new methods to markets. Judicious planning. Trial and error. How to scale with speed?

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Innovation System Payments Cards 134

PYMNTS

SEPTEMBER 29, 2020

Our survey examined the degree to which these firms have automated their AR processes, the impact of the pandemic on their ability to manage AR, and their interest in adopting technological innovations in the future. To learn more about how technological innovations could benefit firms in their AR management, download the report.

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Data Innovation Survey Management 303

PYMNTS

APRIL 25, 2018

When it comes to innovation, credit unions may just be the most innovative of all, while banks big and small fail to keep up with their pace – but they’ve still got a long way to go. Most CUs, along with 80 percent of FIs of all kinds, find themselves stuck in the middle of the pack when it comes to debuting new innovations.

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Innovation Data Community Bank Community 108

PYMNTS

MARCH 18, 2020

In one recent survey, 81 percent of Gen Z consumers said they prefer shopping in physical stores. So do markets, which are like organisms in that they follow certain behaviors. Here’s something: Spending in brick-and-mortar stores actually grew at a rate of 4.2 If “Jurassic Park” taught us one thing, it’s that “life finds a way.”

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Innovation Retail System Technology 130

PYMNTS

JULY 20, 2017

on small businesses as they struggle to survive late payments and restricted access to capital, the mid-market is facing its own challenges for growth. A new report from Wax Digital found that 83 percent of mid-market survey respondents aren’t confident in their supplier base’s ability to support future growth plans.

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Strategy Marketing Survey Tools 128

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. The rise of new authentication methods is one of the driving forces in the growing biometric market. According to new research , the global biometric system market is set to grow at a CAGR of 14.6 A newer survey found similar sentiments, worldwide.

Innovation 120

Innovation Fraud Security Data 120

PYMNTS

OCTOBER 28, 2019

CPI Card Group announced that it has launched Second Wave cards for markets including transit, hospitality, entertainment and more. CPI revealed that the expansion of Second Wave into new use-cases and markets will allow more companies to incorporate environmentally-friendly solutions into their products.

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Cards Groups Marketing Survey 101