PYMNTS

APRIL 1, 2019

To serve a wide range of consumers in the digital age, innovators are rolling out subscription offerings ranging from news content to gaming. With subscriptions gaining ground in areas such as digital media and gaming, according to the PYMNTS Subscription Commerce Tracker , telecom firms are capitalizing on the popularity of these offerings.

Capital 130

Capital Innovation Los Angeles Video 130

PYMNTS

MARCH 13, 2017

Only 13 percent say they’re willing to jump on the innovation bandwagon. 70 percent of SMEs didn’t use tax software in 2016 , found Office Depot in its most recent Small Business Index survey. 70 percent of SMEs didn’t use tax software in 2016 , found Office Depot in its most recent Small Business Index survey. small businesses.

Financial Technology 127

Financial Technology Technology social media Taxes 127

PYMNTS

MARCH 24, 2016

According to Deloitte Global and North America Sourcing and Procurement Lead Brian Umbenhauer, the 2016 survey of trends among the chief procurement officers of the world is one of reflection. Indeed, 74 percent of CPOs surveyed cited cost reduction as their top priority this year.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

FEBRUARY 25, 2020

One way that banks or ambitious social media platforms will win this combat for customers is through the use of mobile credit and debit cards, with a highly configurable nature and full range of card and spend management controls to please the most vacillating of customers.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

MARCH 6, 2018

In a press release , The Infatuation said that adding Zagat’s brand to its website, mobile app and messaging will help it expand as it aims to become a heavy hitter in the restaurant discovery market. But it remains to be seen if Zagat still has the same clout and relevance in this mobile, social media-driven world.

Google 119

Google social media Branding Mobile 119

PYMNTS

MAY 4, 2018

released its latest survey of small business (SMB) sentiment in the country, finding an increase in confidence the company attributes to greater technology adoption. Analysis is based off of YouGov survey results of 1,000 small business respondents. Amazon U.K. and Enterprise Nation. and Enterprise Nation.

social media 115

social media Survey National Analysis 115

Accenture

APRIL 26, 2017

But as our latest UK banking consumer survey— Beyond Banking —confirms, there’s still plenty of life in the bank branch. The message is clear: Banks should create strategies that accept and optimise branches’ ongoing future role, while also looking to harness ongoing digital innovation to deliver better service experiences at lower cost.

Millennials 233

Millennials social media Innovation Study 233

Accenture

OCTOBER 3, 2017

The drive towards open banking gives them a direct line into a potentially lucrative market. And, crucially, it’s a market where they’re well placed to deliver the flexible, personalized experiences consumers demand. Trust in online platforms and social-media companies as providers of payments services is low. So why not?

social media 151

social media Millennials Online Fraud 151

Bank Innovation

OCTOBER 11, 2016

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. A company’s NPS is supposed to correlate with revenue growth. A score of -100 Read More.

San Antonio 150

San Antonio Survey Texas America 150

PYMNTS

MARCH 25, 2016

Yesterday (March 24), the CardLinx Association released new data from the 2016 Annual Card-Linking Industry Survey showing that 50 percent of respondents (consisting of merchants, payment companies, publishers and card-linked technology companies) reported a 50 percent growth in card-linking transactions over the last 12 months.

Cards 100

Cards social media Survey Comparison 100

PYMNTS

APRIL 27, 2020

It found that 64 percent of consumers across 27 surveyed markets noted that they were using FinTech services. One study recently determined that the number of digital banking users is expected to exceed 3.6 Global banking revenues are expected to reach approximately $5.4

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

PYMNTS

APRIL 5, 2019

By 68 percent to 28 percent, those surveyed said this should instead be left to the free market rather than government. And in the process, they have hurt small businesses and stifled innovation.”. But while Americans might not be ready to force tech companies to break up, that doesn’t mean they trust them.

social media 108

social media Google Regulation Apple 108

Celent Banking

SEPTEMBER 30, 2015

One of the sessions mentioned that FIs are listening to anywhere from four to ten channels including web site, call center, e-mail, Internet, customer surveys and social media. This enables firms to mine and analyze the data to inform customer-centric innovation.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

PYMNTS

JUNE 22, 2020

The days of stopping by brick-and-mortar establishments to check out menus and sample food are long gone, replaced by scanning social media accounts, hashtags, user reviews and digital images before selecting where to spend hard-earned money. According to one survey, those that do respond typically do not do so in a timely manner.

Operations 156

Operations social media Online Survey 156

PYMNTS

NOVEMBER 6, 2020

The firm retained the Foursquare name and pivoted toward a new use case: a marketing platform that aggregates location data and provides software to businesses alongside that data. Merchants come to us and say, ‘What can you tell me about what’s happening in my market?’” Harkey said.

social media 116

social media Data Marketing Groups 116

PYMNTS

AUGUST 11, 2017

Specifically, 59 percent of consumers surveyed said their spending on high-end items has increased over the past five years. This stems from emerging markets like China, Russia and the United Arab Emirates starting to move into the luxury purchasing arena, with 70 percent of consumers increasing their spending.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

OCTOBER 8, 2019

Attorney General William Barr because the social media platform’s plans to encrypt messages on Messenger, WhatsApp and Instagram might be too private. There’s no question that the identity verification market is growing. billion by 2024, while the biometrics market is projected to reach more than $59 billion by 2025.

San Francisco 110

San Francisco Video social media Security 110

PYMNTS

AUGUST 3, 2016

How influential will mobile and social media be to their purchasing habits? The grocery retail business model will emphasize convenience, range and efficiency and will be based on a combination of small, ultra-convenient outlets throughout each market and larger mega-stores in large population hubs,” according to PwC.

Retail 100

Retail social media Branding Online 100

PYMNTS

APRIL 18, 2017

Just 6 percent of those surveyed said they have combined financial and digital success. As the pace of digital change is accelerating daily, last-mile delivery companies will need to leverage digital solutions to remain relevant and competitive in a fast-changing market,” the executive said in a statement.

Big Data 100

Big Data Survey social media Industry 100

NCR

FEBRUARY 12, 2018

But with it comes a range of concerns that the opening up of banking data to third-party providers will leave traditional banks vulnerable to faster-moving, innovative new competitors. Open banking is appearing in many countries, with the biggest adoption happening in Europe as a result of the EU’s Payment Services Directive 2 (PSD2).

social media 70

social media Innovation Meeting Data 70

William Mills

DECEMBER 12, 2017

Now in its 23 rd year, the conference featured more than 20 technology providers and rallied together innovators from across the globe to discuss how financial institutions can better engage with business customers… and the timing couldn’t be better. In fact, a survey from Microsoft Store of 1,300 U.S. www.miradortech.com.

Conference 40

Conference Innovation Lending Customer Experience 40

PYMNTS

DECEMBER 30, 2020

consumers surveyed (37 percent) are interested in direct-to-consumer sales. For instance, the firm generated more than seven billion brand impressions and 400 million social engagements worldwide on social media during the latest quarter. More Than a Third of Consumers Want D2C . Digitally Native Firms .

Branding 257

Branding Millennials Retail social media 257

PYMNTS

JANUARY 15, 2019

As many as 73 percent of those surveyed said that it remains difficult to gather the funding needed to get a business off the ground. 30 Atlanta event will focus on digital marketing, which was identified as being among the top choices for an initial topic. And 61 percent of those queried said they self-funded their business.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

AUGUST 10, 2018

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. One recent survey found that 78 percent of U.S. One recent survey found that 78 percent of U.S.

Online 101

Online social media Baltimore Data 101

Bobsguide

MARCH 28, 2022

Banking as a Service gains unstoppable momentum, Finastra research shows: 85% of senior executives surveyed are already implementing BaaS solutions or are planning to in the next 12-18 months. Key findings include: • More than 80% of regulated financial services providers expect the overall BaaS market to grow.

Innovation 60

Innovation Lending social media Retail 60

PYMNTS

JULY 3, 2018

The pullback of banks from the small business lending space left a gap filled by alternative lenders who are exploring new ways to connect entrepreneurs with capital, a journey that includes innovation and a bit of experimentation. “Lenders’ primary goal is to assess a consumer’s stability, ability and willingness to pay.

Data 100

Data social media Lending Tools 100

Filene

JUNE 21, 2016

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Chicago 45

Chicago social media Illinois Innovation 45

FICO

JANUARY 6, 2022

As credit issuance, account management and collections enter the digital age, the opportunity for innovative experimentation is accelerated and made more complex by the wide range of data and decision points a digital platform enables. The importance of this was shown in a recent FICO survey. Solve for the Problem, Not the Solution.

Management 52

Management social media Customer Experience Strategy 52

Filene

MAY 23, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Dallas 28

Dallas social media Innovation Digital Strategies 28

PYMNTS

JANUARY 17, 2020

The subscription eCommerce market is a favorite among consumers and businesses, growing more than 100 percent annually for the past five years. All the consumer needs to do is fill out a survey, at the end of which the page asks for a credit card number to pay for the $1 phone.

Security 130

Security Fraud blockchain Cards 130

Filene

FEBRUARY 20, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

social media 28

social media DC Innovation Digital Strategies 28

Filene

FEBRUARY 9, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Chicago 28

Chicago social media Innovation Digital Strategies 28

Filene

JANUARY 29, 2018

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Denver 28

Denver social media Innovation Digital Strategies 28

Filene

DECEMBER 14, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

Portland 28

Portland social media Innovation Digital Strategies 28

Independent Banker

FEBRUARY 24, 2016

In a recent Goldman Sachs survey of 752 millennials, 22 percent of the respondents said they have used the bitcoin digital currency in the past and will most likely use it again. Innovation in payments. Both traditional and new payment providers are reshaping the payment market. Growth in investments.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

Filene

DECEMBER 1, 2017

There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy. We must hear their voices.

social media 28

social media Innovation Digital Strategies Strategy 28