PYMNTS

NOVEMBER 12, 2020

Corporates must look at the entire set of processes that govern operations, whether with their own clients or suppliers and with banking partners in the middle, he said. Morgan that surveyed treasury professionals across the globe, which found roughly 70 percent of firms in APAC accelerated their own “digital journeys” and transformations.

Innovation 295

Innovation Regional Data Payments 295

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts. Careful attention to reviews could give management a firmer handle on how to tweak their restaurants’ marketing or address problem areas.

Operations 156

Operations social media Online Survey 156

PYMNTS

SEPTEMBER 19, 2018

Small businesses, while they may struggle to have the resources to invest in the tools they want, can be more agile and flexible to handle changing markets. Where does the middle market fit in this spectrum? “Do middle-market companies feel vulnerable to disruption? ” Surveying 300 U.S.

Capital 134

Capital Marketing Mobile Payments 134

South State Correspondent

MARCH 14, 2024

The bank that will be around in the next 50 years will be one that develops the ability to build infrastructure now that allows for efficient innovation in the future. Strategy Is About Choices – Blockbuster If your strategic plan operates under the common theory “more but better,” then you likely have more strategic risk than you know.

Innovation 195

Innovation Strategy Capital Comparison 195

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. New product opportunities are being driven by innovation and market conditions. New skill sets are required to operate in a digital environment.

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

NOVEMBER 7, 2017

As evidenced by the Bank Innovation Readiness Index , done in collaboration between the two firms, more than 200 banks and financial institutions are in varying stages of preparedness when it comes to payments innovation. Winitz said that innovation can be disruptive or it can be incremental. Data Point Number One: 64 Percent.

Innovation 108

Innovation Meeting Payments Survey 108

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 1, 2019

It’s a statement borne out by the new Credit Union Innovation Playbook , a PYMNTS/ PSCU collaboration. According to this survey of credit union customers, an overwhelming 81.3 They very naturally want to see those types of innovations incorporated into their banking relationships. But, Lynch noted, it is still a starting point.

Innovation 141

Innovation Fintech Fraud Security 141

PYMNTS

MARCH 24, 2016

According to Deloitte Global and North America Sourcing and Procurement Lead Brian Umbenhauer, the 2016 survey of trends among the chief procurement officers of the world is one of reflection. Indeed, 74 percent of CPOs surveyed cited cost reduction as their top priority this year.

Innovation 100

Innovation Marketing Digital Strategies social media 100

South State Correspondent

JANUARY 4, 2023

The irony here is that more than half the banks we recently surveyed had some goal and metric around asset growth. While the current growth rate needs to be left to each bank based on their capital cost, market, and risk tolerance, the general guide is that growth should be in the 3% to 5% range for this year.

Community Bank 195

Community Bank Capital Training Lending 195

PYMNTS

JULY 31, 2017

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% with revenues up to $500 million. The data is clear: While most small businesses use some type of large, global bank, a significant portion of them are not happy with the services being provided.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

SEPTEMBER 29, 2017

IoT-enabled televisions, refrigerators and even vehicles are becoming mainstream, and even smartwatches are seeing the effects of connected innovation. trillion | Estimated revenue in USD that mobile network operators stand to gain by 2026, achieved through early deployment of commercial low-power wide-area (LPWA) networks.

Innovation 111

Innovation Data Exercises Study 111

PYMNTS

DECEMBER 31, 2020

Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. A separate study found that 88 percent of credit unions surveyed in early 2020 planned to invest more in such technologies than they had over the previous year. It was all on their timetable. Not anymore.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

SEPTEMBER 19, 2017

In 2016, corporate banking made up 38 percent of overall operating income across 20 of the world’s largest banks,” explained Patricia Hines, senior analyst at Celent, in a statement. The disruptors range from machine learning and blockchain to APIs and faster payment initiatives, and banks have a choice to make when pursuing these tools.

Innovation 108

Innovation Survey blockchain Lending 108

PYMNTS

APRIL 27, 2018

There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent gain in market share. The latest Restaurant Readiness Index revealed that kiosks are seeing the strongest growth among the nine in-store technologies surveyed by PYMNTS’ analysis.

Innovation 105

Innovation Study Google Survey 105

FICO

MAY 17, 2023

Innovation is incredibly important. There is no growth without innovation. Before the pandemic, Accenture surveyed over 8,000 companies across 20 industries and countries. They wanted to know how investing in technology innovation was affecting growth. Innovation is the key to growth. But which innovation?

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

PYMNTS

JUNE 22, 2017

A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S. ”

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

NOVEMBER 8, 2017

Dozens of countries already have real-time payments programs in operation, with several more under development, as identified by financial services technology provider FIS in its latest Flavors of Fast report. In the three years since FIS began this annual report, the number of real-time payments programs more than doubled, researchers noted.

Innovation 101

Innovation Payments System Operations 101

PYMNTS

JANUARY 30, 2019

Most companies — especially those prone to payments innovation — believe automating their B2B operations can provide a host of benefits. Moreover, among all the ways businesses’ can improve their B2B payments, accounts payable (AP) automation stands out as one of the most promising and popular innovations on the market.

Company 156

Company Innovation Resources Survey 156

PYMNTS

FEBRUARY 8, 2018

B2B payments are an instrumental component of global trade and of setting the stage for currencies to operate as global instruments of cross-border trade. China’s renminbi (RMB) is one global currency that is pushing its international standing, but new data from SWIFT released earlier this month found 2017 was a mixed year for the currency.

Innovation 111

Innovation Payments blockchain Analysis 111

PYMNTS

SEPTEMBER 15, 2020

With payment innovators looking to migrate B2B payments away from paper, a growing number of payment rails and technologies are helping to ease the pain of the shift. are increasingly linking into the real-time payments infrastructure of the RTP network, according to a new survey by The Clearing House. RTP Expands Across FI Base.

blockchain 264

blockchain Payments Survey Technology 264

PYMNTS

MAY 28, 2020

Confronted with the option, most SMBs chose to innovate. In Main Street On Lockdown: Business Recovery edition, we surveyed 431 SMB owners from across the U.S. Forty-two percent of them say they plan to not only keep the innovations they have adopted since the pandemic began, but also to expand them as their areas slowly reopen.

Maine 182

Maine Data Innovation United States 182

PYMNTS

NOVEMBER 13, 2018

It said the operating vision for the FPC is the result of more than 1,000 comments from industry players across the payment ecosystem. Yet, almost half of the businesses surveyed use checks to send or receive payments on a daily basis. Of the survey respondents, one-third said they plan to adopt the technology in the next three years.

Payments 192

Payments Survey Innovation Guidelines 192

PYMNTS

OCTOBER 28, 2020

Digital payments are growing ever more widespread, with the global digital payments market increasing by more than 50 percent in the past three years to hit $4.7 A study found that FinTechs spend 70 percent of th eir budgets on innovation, while banks typically spend 35 percent. trillion in 2020. trillion in transaction value by 2023.

Payments 219

Payments Compliance Fintech Innovation 219

PYMNTS

NOVEMBER 26, 2018

percent of consumers, this customer base may represent a marketing opportunity for C-stores. Nearly three-quarters – or 73 percent – of surveyed consumers who use apps to purchase gas say they are likely to shop at the station’s convenience store. While apps are used for gas station payments by only 4.5 Almost half – or 49.4

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

DECEMBER 5, 2018

The nation continues to push against cash in favor of digital payments, while both the government and private sector continue to fuel FinTech innovation. “Ninety percent of our business has been wiped out,” said factory operator Vinod Gupta at the time. “Where there were 15 workers before, now there are three.

Innovation 171

Innovation Survey Operations Community 171

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed. My next blog will focus on insights from our 2019 Global Payments Survey.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

MARCH 17, 2017

Financial software firm Misys had a bit of a roller coaster year in a market constantly in flux. company canceled its IPO last October, citing “ current market conditions” as its reason behind deciding not to pursue an estimated $7 billion float on the London Stock Exchange.

Fintech 195

Fintech Innovation Lending Management 195

PYMNTS

APRIL 29, 2019

Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.

Fintech 193

Fintech Innovation Community Bank Study 193

PYMNTS

JANUARY 14, 2021

percent market rate that the National Retail Federation (NRF) had predicted, according to the release. PSCU found that holiday purchases took place much earlier in November compared to past years as merchants marketed “Black Friday” sales at the beginning of November to contend with market uncertainty amid the coronavirus.

Innovation Strategies 155

Innovation Strategies Cards Analytics Survey 155

PYMNTS

DECEMBER 11, 2018

In its 2019 Executive Perspectives on Top Risks survey, published last week, Protiviti surveyed 825 board members across industries and across geographic markets to understand how corporations today are preparing for the year ahead. Indeed, concerns over digital disruption and readiness are threaded throughout the top-1o list.

North Carolina 163

North Carolina Survey America Big Data 163

PYMNTS

JANUARY 26, 2021

The global contactless payment market is projected to reach $18 billion by 2025, in fact, up from $10 billion last year — a nearly 12 percent compound annual growth rate (CAGR). Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

OCTOBER 1, 2020

A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital. Six key elements are examined: business strategy, management and operations, growth and marketing, getting paid, making payments and protecting employees and customers.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

JULY 26, 2018

To mitigate these costs and meet the growing customer demand for newer, faster payment options, global travel companies are gearing up to undergo a fundamental restructuring of their payment systems and begin their innovation endeavors. Eighty-two percent of travel companies innovate to combat the loss of customers.

Data 100

Data Payments Study Innovation 100