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Innovation Must Be Measurable to Be Valuable [VIDEO]

Bank Innovation

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

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Bank Of America Sees Personalized Video As Key To Rewards-Program Loyalty

PYMNTS

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. The online channels, they reported, are often too confusing or irrelevant to use. A bank’s goal, Sellers noted, is pretty clear when it comes to building online journeys.

Video 292
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Western Union Launches New Video, Phone Tool For Home Money Transfers

PYMNTS

Users can choose phone calls or video in multiple languages to connect to a money transfer personal service assistant. Due to limited services via retail locations in some areas impacted by restricted movement guidelines, we are seeing increased demand for our online services.

Video 286
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How Axis Bank Prevents Identity Fraud With Video-Based Onboarding

PYMNTS

The ongoing COVID-19 pandemic and its associated social distancing and stay-at-home orders have pushed untold services online for easier consumer access, with banking serving as a prime example. Leveraging Video-based Onboarding, AI To Prevent Identity Fraud. We’ll see more and more [of this] action as digital [banking] progresses.”.

Video 205
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Top 20 Bank Video Ads of 2016

Bank Innovation

Every year, Bank Innovation chooses the bank and fintech videos that made us laugh, the ones that made us cry, the ones that made us want to go out and buy baby animals, and of course, the ones that made us go out and better manage our finances (well, we tried.) Read More.

Video 150
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Shift Happens: Online Car Company Manages Crisis With Class

PYMNTS

The online car selling platform’s March town hall meeting was supposed to be a victory lap to celebrate February, which was the most successful month in the company’s five-year history. The other is a straight online purchase , in which the car is delivered from the hub to the buyer for a test drive. ”

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Amazon Could Meld Shopping With Live Videos

PYMNTS

Amazon, the eCommerce giant that is in hiring mode in New York, is looking to add positions to one of its startups that puts videos into online shopping. According to a report from CNBC , one job posting was for Amazon Live, the video startup. Both are investing money and resources to become the place to watch live videos.

Video 117