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Perficient’s Brian Flanagan Featured in 2021 SoDA Report

Perficient

The SoDA Report is its regular publication that brings together research, thought leadership and case studies from some of the world’s leading digital agencies and technology innovators. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors. See the full report.

Report 496
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The Future Of FIs Is About Flexible Innovation

PYMNTS

Innovation is no longer optional – it’s table stakes to stay in the game. The good news: There is no shortage of innovative ideas and options for today’s FIs to offer to their customers: digital wallets, P2P payments, card controls, fraud and security protection, and loyalty and rewards perks among them. What separates the two groups?

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Post COVID-19 Customer Experience Imperatives

Perficient

In the Pega 2020 Global Customer Experience Study , Pega identified several key data points to which we should pay attention. “Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” Pega Study.

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Do you want a more engaged team? Here is an approach

Perficient

There have been lots of studies that indicate improving employee engagement also improves productivity by 15-25%. Management is more quantitative, while leadership is more qualitative. The results of leadership are often intangible, while the results of management are easily measurable. Leverage a co-lead model.

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Chatbots Overlooked When SMBs Invest In Tech: Study

PYMNTS

The Internet of Things is another area of technological innovation in which small firms are skeptical of its value. “Shopping in a silo can prevent leadership from understanding what it takes for teams to get new technology up and running.” ” . ”

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How One Nevada Credit Union Secures Its Self-Service Innovations

PYMNTS

Credit unions (CUs) are performing well as the new decade dawns, with a recent study finding that CUs increased their loan originations by 29 percent from Q4 2018 to Q4 2019. Though still strong, this industry growth has slowed in recent years, with another survey finding that total loans only increased by 6.6 percent in 2019, compared to 10.5

Nevada 192
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How Can Financial Services Institutions Better Support Women? – An International Women’s Day Blog

Perficient

Promote the advancement of women into leadership roles. In fact, a 2021 study by BNY Mellon showed there would be an extra $3.22 The program has 10 courses in topics including business finance, digital marketing, and innovation strategy. Consider women more mindfully in marketing efforts. households.