PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 27, 2020

But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries? Bixby highlighted that many of the market’s biggest pain points — for both customers and insurance providers — can be addressed from the moment of policyholder onboarding.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

MARCH 26, 2020

Often, these smaller FIs are inundated with projects that are specific to the legacy products they have offered to the market, said Davis. They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

NOVEMBER 16, 2020

While this partnership model remains popular, market volatility has once again created a need to connect more SMBs to capital as quickly and efficiently as possible. This market climate may have also opened up the doors to another wave of SMB lending competition between traditional and alternative players.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

JANUARY 6, 2021

As he told Webster, in previous iterations, the RTP system SPEI operated only during certain hours of the day, but now is 24/7, and the focus has, in the past few years, been on payments that are smaller than 8,000 pesos — which puts the bank’s emphasis squarely on small value, high volume retail transactions.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

JULY 7, 2020

The level of market volatility hitting the U.S. After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market.

Lending 171

Lending Industry Fintech UX 171

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

DECEMBER 29, 2020

One recent example of a response to the proliferation was the inclusion of a long-fought anti-money laundering (AML) provision within the recently passed defense spending bill in the U.S. Unlike the crypto markets, Wingert said the banking and payments industries continue to be slow to adapt to the challenges of KYC and fraud prevention.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

MARCH 6, 2020

Rather than approaching digitization as a ground-up overhaul of an entire institution’s infrastructure and operations, community banks should identify a “niche,” or an area in which they have been most successful as a business, to initiate a modernization project. and down the market toward smaller financial institutions.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

JULY 29, 2020

For example, Neou , an on-demand live-streaming platform for exercise trainers, raised $5 million from investors in June to help build what CEO Nathan Forster called a new centralized platform for streamed fitness. We’ve been able to connect instructors and participants in different global markets around the world.

Exercises 157

Exercises San Francisco Community User Experience 157

PYMNTS

SEPTEMBER 6, 2018

“Our new suite of commercial card services will enable them to achieve enhanced operational efficiencies and help ease customers’ day-to-day needs.” “This partnership is a great example of the way banks can differentiate their services and stay competitive in the face of ever-evolving market demands,” he said.

Management 100

Management User Experience Cards Mobile 100

South State Correspondent

MAY 18, 2023

At an internal cost of around $25k to build and a direct cost of approximately $50 per day per 100 employees, a ChatGPT investment could cost a bank with 100 active users around $13k per year to operate. Another example is to limit the use of tables in documents and graphics that contain information. That is an 11.6x

US 195

US Training Examples Data 195

PYMNTS

SEPTEMBER 25, 2019

That can be easier said than done, of course, but in a new PYMNTS discussion with Karen Webster, Laurin Nabuko Hainy, founder and CEO at FairMoney , gave a tour of the emerging payments landscape in Nigeria and offered lessons that can be applied to other developing markets. That’s not all. There is no Pan-African digital bank,” Hainy said.

How To 130

How To Lending Digital Banking Examples 130

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Defining a clear Roadmap is an imperative beginning step in an Agile project.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

OCTOBER 7, 2019

Another exciting time is playing out now before our eyes: the rise of the connected vehicle ecosystem, and the race to get market share for various software and platforms vital to this area of payments and commerce. Not only are all the major automotive manufacturers deeply involved, but so are such players as Amazon and Google.

Google 159

Google Software User Experience Examples 159

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. It is therefore critical for businesses to realize that managing payments operations is not a one-step process but an ongoing conversation.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. One of the ways that these websites are able to differentiate is through user experience. A key part of user experience is payment speeds. The NFL stands to make $2.3

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 16, 2019

If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. While brick-and-mortar stores can employ customer retention strategies, kiosk and vending machine operations don’t always have the same tools available. Unattended Loyalty . Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

JANUARY 9, 2020

“Jualo has amassed four million monthly active users and facilitated transactions worth $1 billion last year,” the report stated. Carro, which operates in Singapore, Thailand and Indonesia, said more than $500 million worth of vehicles were sold last year on its platform, up from $250 million in 2017 and $120 million the year before.”.

Nashville 130

Nashville Tennessee Philadelphia Video 130

PYMNTS

JANUARY 28, 2021

Today, Curtsy has left its roots at Ole Miss and moved to California, where with the tailwind of $14 million in funding and the backing of Y Combinator , the company is refining its operations and looking to grow its target market. “So, So, we think a lot about, like, ‘How can we truly be everything for everyone?’” Oates said.

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

MARCH 25, 2019

New Orleans is the site of one of the most significant and ongoing backlashes against the sharing economy, a global trend that probably won’t kill off Airbnb and other major players, but could create more hassles and pressures for some companies struggling to make it in this big, crowded market.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

PYMNTS

OCTOBER 11, 2018

A small test market could be ground zero for seismic changes in commerce and payments — and now possibly for cryptos. This nascent market comes complete with incentives in place to get commerce via crypto more widely adopted, as consumers want to actually buy things with digital coins. It’s a self-proclaimed blockchain city.

blockchain 199

blockchain Payments cryptocurrency Data 199

PYMNTS

OCTOBER 18, 2017

Innovation, he said, must be linked to the core skill sets and operations of a company and synched across the organization. His assertion is that GPS was not an innovation until it hit the market as a navigation system and was successfully monetized by Garmin. What of regulation?

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

OCTOBER 28, 2016

What happens when a thriving on-demand marketplace operating in one country wants to expand into new international markets? Speaking with PYMNTS’ Karen Webster, Ting highlighted some of the barriers to growth and explained how removing those barriers is a key consideration when providing a great on-demand experience in new markets. “I

Regional 100

Regional Marketing User Experience Compliance 100

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Penta Integrates SumUp’s POS.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

MARCH 24, 2020

But when it comes to embedding payments, scale can be a challenge as they enter new markets and expand their customer bases. Uber, after all, may have dozens of people staffing the payments side of the operations, but smaller firms simply do not have comparable resources. moving into markets such as Canada, the U.K.,

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

OCTOBER 20, 2017

It turns out that market entry is not as simple as localizing the interface and setting up a few branch offices. For example, Wang said, when Apple came to China, the company didn’t make many changes to its product. The market, he said, is much faster than other markets in which they may operate successfully.

How To 103

How To Apple Examples Payments 103

PYMNTS

APRIL 7, 2017

Such data can be as simple as the merchant’s name, said Redwood, and, for example, cross-referencing to what is being said on that merchant’s Facebook page or the invoice that is being generated. “We Looking out toward the future, Redwood said will more actively address PSD2 requirements, especially as is related to merchant payouts.

Compliance 100

Compliance social media User Experience Fraud 100

PYMNTS

JUNE 17, 2019

That number ballooned to 600 by 2012, and more than 2,600 devices that use Z-Wave are on the market today. . The Z-Wave protocol operates on a mesh network that allows each device to repeat its signal, thereby extending the range of all products. . The reality is the physical frequency that it operates on. How Z-Wave works .

Security 142

Security Michigan Operations User Experience 142

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. MN: My daily activities are split between current, in-market products and new emerging solutions. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like?

Analytics 116

Analytics Fraud Innovation Industry 116

Celent Banking

NOVEMBER 12, 2014

Yet these recent issues serve as a reality check for the neo-bank model—when your value proposition is customer experience, technical issues look 10x worse. It´s far from clear what will happen to these new market players, but Celent envisions a couple of different paths over the next few years.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

JANUARY 31, 2018

In an interview with PYMNTS, Ross Garrett, VP of Marketing at Cloud Elements , said “many businesses are demanding that all of the products and services they use are integrated together so they can get a holistic view across the business … we are moving away from siloed products and services to fully integrated products and services.”.

Management 116

Management Data social media System 116

Insights on Business

JUNE 14, 2018

From simple deposits and loans to more advanced risk modeling and channel management, banks have acted at one time or another as trusted intermediaries, service providers, asset managers, and market makers. Footnotes: Macknight, Joy. The Banker Technology Projects of the Year Awards 2017.” The Banker. August 1, 2017.

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

PYMNTS

AUGUST 28, 2018

This comes as the businesses themselves increasingly operate in a project-oriented cycle, Ting said, and where the industries are attuned to user experience. The practicality is that it’s really hard to implement and it’s really hard to operate by yourself.”. Change is the norm,” he said of these firms.

Payments 112

Payments Online Meeting User Experience 112

PYMNTS

JULY 18, 2018

The global financial services market’s modernization efforts are in full swing, and at the heart of this effort is to improve the visibility of cross-border B2B payments. Operating within a large network of corporate clients in more than 90 markets, Citi is deep in the belly of the global corporate payments beast.

Payments 101

Payments blockchain User Experience Examples 101