Perficient

AUGUST 11, 2020

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in patient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients most rapidly respond to COVID-19?

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Resources Guidelines Policies Technology 553

Payments Dive

AUGUST 11, 2020

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm.

Mobile 468

Mobile Payments 468

Perficient

AUGUST 11, 2020

While Microsoft Teams was already gaining steam as a way to allow workplaces to run effectively and efficiently, the COVID-19 pandemic has drastically increased the urgency for Teams for many. The benefits are obvious – Teams can be seen as the ultimate application platform – but that doesn’t guarantee that you will automatically get the most out of it.

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How To Management Examples US 340

PYMNTS

AUGUST 11, 2020

If you are interested in not just tracking your credit score, but finding ways to boost it, American Express may have the product for you. On Tuesday (Aug. 11), Amex launched Score Goals , an online platform that augments and expands the card company’s established credit score tool, MyCredit Guide. The new offering, which is available to consumers whether or not they are American Express cardholders, “includes a range of information and tools to help them understand their credit score better and

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Tools Management Resources Cards 320

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i

How To

Abrigo

AUGUST 11, 2020

Key Takeaways The SBA's PPP Forgiveness Platform opened to lenders on Aug. 10, Before lenders can begin submitting their decisions on the forgiveness applications, they must acquire credentials to use the SBA platform. It's also a good idea to review thoroughly any documentation that lenders plan to submit along with their decisions. The SBA PPP Forgiveness Platform opened Aug. 10.

Lending 195

Lending Risk Management Payments Survey 195

Abrigo

AUGUST 11, 2020

Key Takeaways The SBA's PPP Forgiveness Platform opened to lenders on Aug. 10, Before lenders can begin submitting their decisions on the forgiveness applications, they must acquire credentials to use the SBA platform. It's also a good idea to review thoroughly any documentation that lenders plan to submit along with their decisions. The SBA PPP Forgiveness Platform opened Aug. 10.

Lending 195

Lending Risk Management Training Analysis 195

PYMNTS

AUGUST 11, 2020

The California judge who ruled that Uber and Lyft have to classify their workers as employees reportedly “saw straight through” the “bogus argument” that the companies’ workers like being classified as independent contractors instead. CNBC reported that California Attorney General Xavier Becerra , speaking on the “Squawk Alley” program on Tuesday (Aug. 11), agreed with the judge’s decision, which mandated that Uber and Lyft had to reclassify their workers as e

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CA California New York Report 276

Payments Source

AUGUST 11, 2020

John Drechny, the CEO of the Merchant Advisory Group, talks to PaymentsSource Associate Editor David Heun about how merchants are looking beyond the coronavirus crisis — and how every choice merchants make today will have consequences that last well beyond the pandemic.

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Retail Groups Payments 160

PYMNTS

AUGUST 11, 2020

Visa Inc. , one of the largest global payments technology companies, has announced the appointment of its first chief sustainability officer, Douglas Sabo. “At Visa, we see a responsibility and an opportunity to use the power of our network to drive broad shifts toward a sustainable future,” Visa Chairman and CEO Al Kelly said in a statement. “Our green bond offering will help us accelerate the transformation of our infrastructure and operations to reach our environmental goals.

Cards 258

Cards Operations Industry Examples 258

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Dive into the complexities of New York lien laws with our comprehensive eBook, 'New York Lien Law Essentials: 5 Key Facts for Commercial Lenders.' In this detailed guide, we explore the critical formalities necessary for lenders navigating ground-up construction and fix-and-flip projects in the New York market. From documentation requirements to the implications of non-compliance, learn how to safeguard your lending position and prioritize legal adherence.

New York

Payments Source

AUGUST 11, 2020

For ‘big tech’ bundling is the new battle — and a driving factor for Facebook, which is corralling several of its commerce divisions to show its substantial network of users how much they can do without leaving the social network.

Payments 159

Payments cryptocurrency Online 159

PYMNTS

AUGUST 11, 2020

Consumers are flocking to digital channels during the current COVID-19 pandemic, an ever expanding volume that is challenging merchants to keep up. These customers want to be able to complete their transactions as quickly as possible, meaning the onboarding process must be swift and seamless to ensure they do not abandon it for faster competitors. Merchants and other online services must be sure these processes are also secure, however, especially as fraud attempts have continued to climb.

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Report Guam Hawaii Security 247

Gonzobanker

AUGUST 11, 2020

OnDeck’s fire sale aside, recent deals at nCino, Black Knight and Ellie Mae are a shot in the arm to a market in need of some good news. 2020 is the wildest downward ride in the market since 1929, which, one would think, is taking its toll on the fintech ecosystem serving banks and credit unions. GonzoBanker mothership Cornerstone Advisors ’ recent stress test of the market estimates that 52% of banks and credit unions under $50 billion in assets will have negative ROA in the coming fourth quart

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Lending Fintech Analytics UX 158

PYMNTS

AUGUST 11, 2020

Payments firm Sokin is integrating local payment rails from Currencycloud to help boost its money transfer service around 150 different countries with 35 different currency options, the company announced Tuesday (Aug. 11). Sokin’s service offers cheap transfer costs for customers across all markets and currencies without extra costs. Users can make unlimited payments for $2.99 per month.

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Customer Experience Regional Payments Marketing 245

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Most people dread the nearing of the month-end close and reconciliation process, and who can blame them? It's typically a tedious, long, stressful process; but it doesn't have to be. Implementing automation into your month-end process can significantly reduce this headache by automating up to 40% of your reconciliation and saving nearly 30% of your time spent.

How To

CFPB Monitor

AUGUST 11, 2020

On July 24, 2020, the CFPB announced the issuance of consent orders against Sovereign Lending Group, Inc. (Sovereign) and Prime Choice Funding, Inc. (Prime Choice). The CFPB indicated in their announcement that these consent orders originated from a number of investigations by the CFPB into companies allegedly using deceptive direct mail campaigns to advertise VA guaranteed mortgages.

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Regulation Examples Payments Lending 148

PYMNTS

AUGUST 11, 2020

Many U.S. parents are working overtime this summer to try to get their kids off the couch and out from behind their video games for fear that spending too much time navigating virtual worlds will come at the expense of learning how to navigate the real one. But those fears might just end up being misguided. As Infermedica Co-Founder and CEO Piotr Orzechowski told Karen Webster, had it not been for gaming, he never would have founded his firm — or set out on a quest to innovate healthcare using a

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Google System Mobile Company 240

Payments Source

AUGUST 11, 2020

It was an attention-grabbing decision when Facebook hired PayPal's president, David Marcus, in 2014. At the time, Facebook didn't have much of a dedicated payments business to speak of; when people thought of spending money on Facebook, they typically thought of in-app purchases in Farmville.

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Payments blockchain Online 139

PYMNTS

AUGUST 11, 2020

Revolut ’s website promises to deliver “All your money needs in one app.” With its losses mounting, the London-based digital bank may need to tap into its corporate reserves to keep up with its expansion plans. The company posted a total loss of $139.6 million (£106.5 million) in 2019 — up from £32.9 million in 2018 — according to CNBC. Revolut attributed the losses to its expansion into new markets and the introduction of new products.

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San Francisco Fintech Digital Banking California 239

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

Lending

Payments Source

AUGUST 11, 2020

Thanks to the growing implementation of open banking, the same type of collaboration can be reached between bigtechs and fintechs.

Fintech 162

Fintech Payments 162

PYMNTS

AUGUST 11, 2020

Federal and state authorities are targeting companies that allegedly lend money to small businesses at extreme rates and seek to collect payments with heavy-handed tactics, NBC News reported Tuesday (Aug. 11). The network said it heard stories of questionable treatment by what are called “merchant cash advance companies” from owners of small businesses in six states.

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Lending Regulation Philadelphia New York 237

Cisco

AUGUST 11, 2020

The first half of 2020 has demonstrated the remarkable adaptability of the financial services industry in the face of simultaneous disruption to economic, operational, and customer behavior conditions. According to a recent survey conducted by Arizent, 88% of US financial services employees were sent home to work after a national emergency was declared on March 13th, 2020.

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Innovation Customer Experience Survey Meeting 123

PYMNTS

AUGUST 11, 2020

Idaho-based Kount has released a new product aimed at preventing insurance fraud as the industry increasingly turns to digital, and even mobile, setups. In a Tuesday (Aug. 11) announcement , Kount said its new artificial intelligence (AI)-driven Insurance Digital Risk and Fraud Prevention Solution will fight against “increased levels of digital fraud specific to insurance providers.

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Fraud Industry Idaho Customer Experience 234

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

US

ATM Marketplace

AUGUST 11, 2020

After months of discussions on how to operate following the coronavirus pandemic, many banks are starting to open lobbies to customers again. Before staff and customers can come in contact with one another again, every financial institution needs to consider the necessary steps to keep customers and staff safe.

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Operations How To 95

PYMNTS

AUGUST 11, 2020

The great digital shift — and the evolution of how we get our food from grocers’ aisles to table — has spurred a number of strategic partnerships aimed at cementing customer loyalty. And depending on how you look at it, omnichannel efforts in the grocery space, as the old saying used to go about politics … makes for interesting bedfellows. News came Tuesday (Aug. 11), reported by CNBC , that retail behemoth Walmart has struck a partnership with Instacart to offer same-day deliver across a few,

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Online Oklahoma San Diego Los Angeles 227

BankUnderground

AUGUST 11, 2020

Fergus Cumming and John Lewis. Over the last 15 years house prices have increased and home-ownership rates have fallen. But while the *number* of first-time buyers (FTBs) has fallen – what happened to the average *age* of FTBs? Not very much…. Using data on every UK mortgage from the FCA’s Product Sales Database , we pick out the ages of FTBs: The fall from 2006 (red) to 2008 (purple) is very closely approximated by just halving the number of buyers at each age (grey dotted).

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Policies Groups US Data 99

PYMNTS

AUGUST 11, 2020

Verily , an Alphabet company and Google sibling, has established a Clinical Laboratory Improvement Amendments (CLIA)-certified lab at its south San Francisco headquarters, intended to speed up COVID-19 testing. An interview with Deb Hanks, Verily’s head of pathology, cast a light on the current issues with testing. She said Verily will use the new lab as a way to help “provide a focused specialty service with rapid turnaround time,” running thousands of tests per day.

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San Francisco Study Google Online 225

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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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