Perficient

OCTOBER 29, 2020

Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294

US social media User Experience Digital Strategies 294

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘journey science.’

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

Perficient

JULY 31, 2020

The compounded alignment challenges multiply when digital strategy transformation activities are layered on. A lot of us have kids at home while we are trying to get work done. Or pets that are used to different routines who are really starting to freak out with humans around all day. In short, progress.

Digital Strategies 373

Digital Strategies Meeting Strategy Tools 373

PYMNTS

MAY 25, 2016

JPMorgan’s payments analyst, Tien-tsin Huang, asked about the state of the firm’s digital business. In response, the MasterCard executive said: “From a digital point of view, this is not a separate product line item for us.

Digital Strategies 101

Digital Strategies Strategy Cards Apple 101

Perficient

NOVEMBER 11, 2020

With so much call for transformation, it’s vital to resist the pull of “shiny object” point solutions and to first build a fully-considered digital strategy. Explore our thought leadership and connect with us to learn more today. Need help getting started?

Trends 618

Trends Strategy Digital Strategies Leadership 618

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Digital Strategies Analytics System 251

Perficient

AUGUST 20, 2020

To start, Rick Bauer, a Sitecore Digital Strategy MVP, updated us on Content Hub. From reminiscing about Content Hub’s beginnings to where it is today, Rick covers modules including Digital Asset Management (DAM), Content Marketing Platform (CMP), and more. Content Hub and CMP. Update on SXA and SCORE.

Analytics 322

Analytics Digital Strategies Strategy Marketing 322

Perficient

JANUARY 26, 2022

When I asked Kevin Colletti, a digital strategist at Perficient whose past roles included head of digital strategy at ING (now Voya), what set companies like TD Bank apart from some of its competitors, he said, “It comes down to a few things that fall under what we at Perficient call ‘ journey science.’

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Perficient

NOVEMBER 1, 2023

We are shown in the report for having selected Infrastructure Modernization, Applications Rationalization/Retirement, and Cloud-Native Development Execution as some of the top reasons clients work with us out of the listed extended use cases in the report.

Report 221

Report Strategy Digital Strategies Customer Experience 221

PYMNTS

OCTOBER 31, 2019

He added that another element of the company’s digital strategy is artificial intelligence (AI). The company knows from experience that when customers join Starbucks Rewards, their spend level with Starbucks meaningfully increases.

US 100

US Digital Strategies Training Customer Experience 100

Perficient

NOVEMBER 23, 2020

The power of data and artificial intelligence can help us do that.” It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. Banks need to become more relevant in the moment for a consumer who has a particular problem. Lisa Frazier, Head of the Wells Fargo Innovation Group.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

BankInovation

APRIL 20, 2022

billion, M&A activity across the US banking industry has continued to gain momentum within the past year Following the onslaught of the COVID-19 pandemic in 2020, mid-tier banks […].

US 97

US Industry Digital Strategies Strategy 97

BankInovation

OCTOBER 22, 2021

Umpqua Bank is cultivating its "human-digital" strategy as it approaches a partnership with Tacoma, Wash.-based Our human-digital initiatives remain critical to our long-term strategy as our customers continue to engage with us through digital channels at an accelerated pace," Cort O'Haver, president and […].

Strategy 98

Strategy Digital Banking Digital Strategies US 98

Perficient

FEBRUARY 28, 2024

A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation. The digital experience demands real-time, frictionless interaction facilitated by robust cloud infrastructure and API programs.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

FEBRUARY 23, 2018

The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By And with its scale in mobile payments and loyalty members, the company is well-positioned for other innovative initiatives.

Online 101

Online US Payments Mobile 101

PYMNTS

JULY 29, 2020

Listening helps us understand all the factors that influence decisions — today, tomorrow and also for the future. It enables the translation of this intelligence into real solutions that serve current or evolving needs, whether servicing them through digital or physical channels.”.

Innovation 240

Innovation US Marketing Digital Strategies 240

The Paypers

APRIL 17, 2019

(The Paypers) US-based Provident Bank has chosen NCR Corporation ’s Digital Banking platform to improve customer experience.

Digital Strategies 28

Digital Strategies Strategy Customer Experience Digital Banking 28

PYMNTS

JULY 16, 2020

Getting everyone together helped us respond to issues more efficiently. It’s also allowed us to have fewer meetings, which has been a welcome change. The experience has made us better, more efficient communicators. Getting everyone together helped us respond to issues more efficiently.

Meeting 154

Meeting Leadership US Conference 154

PYMNTS

JANUARY 20, 2021

There is potential for a lasting shift to eCommerce, both [with] eTailers and omnichannel [and] our experience to-date makes us believe we are generally well-positioned in this environment as we're discovering lower-cost ways of working with fewer resources,” Moeller said.

Online 292

Online Report Strategy Trends 292

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

OCTOBER 29, 2020

Our strategy, planning and execution enabled us to adjust to changing market conditions, rebound quickly from the sharp downturn COVID-19 caused during the second quarter, and deliver strong profitability for shareholders," said Ersek, adding that while macroeconomic headwinds persist, "our business continues to improve.". "Our

Digital Strategies 204

Digital Strategies Strategy Operations US 204

Perficient

FEBRUARY 2, 2021

In the digital world, we’re not building houses, we’re developing technology-based experiences. The dynamic nature of digital technology gives us the power to adapt. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors.

Report 496

Report Case Study Leadership Study 496

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JANUARY 20, 2021

Even after the pandemic subsides, the digital acceleration we experienced in 2020 will not — it is here to stay." . For the last nine months, many of us have been learning how to work remotely, communicate remotely, learn remotely, socialize remotely and more.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

NOVEMBER 20, 2020

Citi Plex account holders will receive a digital debit Mastercard, and, upon request, can opt for a contactless-enabled, physical debit Mastercard with access to 60,000-plus fee-free ATMs. PayPal Boosts Xoom’s Money Transfer Capabilities In US. Chipotle Personalizes Loyalty Program, Digital Ordering Experience.

Google 141

Google Payments United States Digital Strategies 141

PYMNTS

OCTOBER 19, 2020

The release lists them all: Archa , Associated Bank , Barclays Bank US , BECU , Berkshire Bank , BMO Financial Group , Charity Charge , Davivienda , Doconomy , DZ BANK , E. & Now, the Coalition boasts new partners in a release citing the recent wildfires and extreme weather events as reasons to take the threat of climate change seriously.

New York 140

New York Digital Strategies Cards Community 140

Perficient

JUNE 22, 2020

The client needs to develop a narrow strategy for market awareness and customer acquisition, which is where we will focus the effort. With this simple picture in front of us, we can start to approximate where you stand, and the big picture suddenly begins to appear. FOMO begins to set in: “Everyone is doing that except for us.”

Customer Experience 531

Customer Experience Comparison Strategy social media 531

PYMNTS

MAY 25, 2017

We leverage their thought leadership, knowledge of the industry and commitment to identifying opportunities to keep us ahead of the curve and help us streamline and grow. This new technology enables us to take a retail mindset and apply a retail strategy for vending.

Technology 101

Technology Digital Strategies Leadership Retail 101

PYMNTS

JULY 14, 2020

When he shut us down again, and after I put out all that money to meet their rules, I just said, ‘I can’t keep doing this.’ ”. Last month, Amol Helekar , principal at investment firm TCV , told PYMNTS while businesses have been impacted by shelter-in-place restrictions, it’s been an opportunity for them to develop their digital strategies.

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

OCTOBER 31, 2016

In international activity as measured by volume, Mastercard said that worldwide activity (outside the US) was up 5.7 One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.”

Digital Strategies 100

Digital Strategies Strategy US Cards 100

PYMNTS

NOVEMBER 3, 2020

But for a successful digital strategy, organizations must be able to work seamlessly with the long list of FinTech solutions available to them. As demand for digital solutions grows, so will demand for cross-platform integrations. "It

Online 150

Online Groups Fintech User Experience 150

PYMNTS

MAY 20, 2020

He boasted about the chain’s “unique digital strategy” and its rich array of fulfillment options, including “our rapidly growing same-day services.” In support of our digital strategy, we placed our stores at the center of fulfillment, which gives us both speed and efficiency,” Cornell said.

Online 184

Online Millennials Digital Strategies Retail 184

Javelin Strategy & Research

DECEMBER 14, 2021

The scorecard report details and ranks user experience trends and best practices in the Canadian market, covering nearly 400 features across six categories: Money Movement, Ease of Use, Security Empowerment, Financial Fitness, Customer Service, and Account Opening.

Digital Banking 40

Digital Banking User Experience Digital Strategies Trends 40

Cisco

OCTOBER 29, 2018

We spend every day working with our Financial Services customer to adopt a Digital transformation strategy , however in today’s market it is not enough to just have a Digital strategy. You also need to have a Digital Ready Network platform that will enable you to execute and deliver on that Digital strategy.

Digital Strategies 48

Digital Strategies Strategy Fintech Tools 48

Independent Banker

JULY 31, 2019

I recently attended an ICBA Services Network meeting where a group of us started reminiscing about the evolution of banking over the past few decades. From new products and services to digital strategies and internal efficiencies, we’ve evolved our business to support our customers’ growing needs.

Minnesota 70

Minnesota Community Community Bank US 70

PYMNTS

DECEMBER 8, 2020

Pushing Digital. Although Walmart didn’t respond to PYMNTS’ request for comment on its Mexican money remittance plans, the company's embrace of digital strategy, both in the United States and abroad, has been no secret. Noting that eCommerce only accounts for 3.8

United States 174

United States America Guidelines Digital Strategies 174