Remove Customer Experience Remove Digital Strategies Remove US
article thumbnail

3 Fundamentals Every Digital Strategy (Still) Needs

Perficient

Our strategists use Perficient’s CX IQ Customer Experience Assessment to evaluate clients’ customer experience strengths and weaknesses. CX IQ results tell us that, on average, an organization’s functional leaders agree on about 74% of the capability-related issues their firms are facing.

article thumbnail

There’s No Secret Sauce: Put Financial Services Customer First, and You Too Will Grow

Perficient

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As We’d love for you to join us.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Perficient Named in Forrester’s Digital Transformation Services Landscape, Q3 2023

Perficient

Partnering with the right digital transformation service provider is vital to thrive in this digital age. A proven track record of guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring exceptional customer experiences, leading to long-term success.

article thumbnail

[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital. Learn More About Our Digital Strategy. If you are interested in learning more about Perficient’s digital strategy capabilities or would like to contact us, click here.

article thumbnail

There is No Secret Sauce: Put Financial Services Customers First and You Will Grow

Perficient

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As We’d love for you to join us.

article thumbnail

What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294
article thumbnail

Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. Based on the scientific method, this approach enabled us to focus on the highest risks.

US 195