Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

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PYMNTS

OCTOBER 29, 2020

Our strategy, planning and execution enabled us to adjust to changing market conditions, rebound quickly from the sharp downturn COVID-19 caused during the second quarter, and deliver strong profitability for shareholders," said Ersek, adding that while macroeconomic headwinds persist, "our business continues to improve.". "Our

Digital Strategies 204

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Perficient

JUNE 8, 2020

With many US cities emerging from lockdown, businesses are considering their next moves, but some fear their window to act has passed. Think about how your business reacted to operational impacts, customer reactions, and employee needs. Reopening has started. Reopening has started. Is it too late to transform? . Others, not so much.

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PYMNTS

JANUARY 20, 2021

In announcing its fiscal second-quarter results, the Cincinnati-based consumer goods giant also credited its “constructive disruption” strategy for a 15 percent jump in earnings, which also allowed it to increase its full-year forecast.

Online 292

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PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By

Online 101

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PYMNTS

JULY 14, 2020

When he shut us down again, and after I put out all that money to meet their rules, I just said, ‘I can’t keep doing this.’ ”. But the second round of closing could be the death blow of many of the same small operations. Upon hearing the news, Larkin tossed his purchases into the trash and closed the club for good. “We

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PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. The age of personalized service is upon us. Younger Consumers. Gen Z is growing up.

Fintech 169

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PYMNTS

MAY 25, 2017

We continue to see USAT as a key partner because of their track record of helping increase the Net Operating Profit of our operation through analysis of the existing installed base,” Alan Recher, president and CEO, Five Star Food Service, said in the press release. “We

Technology 101

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PYMNTS

DECEMBER 8, 2020

Pushing Digital. Although Walmart didn’t respond to PYMNTS’ request for comment on its Mexican money remittance plans, the company's embrace of digital strategy, both in the United States and abroad, has been no secret. percent charged by money-transfer operations and mobile operators, respectively.

United States 174

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PYMNTS

JUNE 15, 2020

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. Technologies To Aid At-Risk Shoppers.

Innovation 209

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PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. During the discussion, HSBC U.S. Terms of the deal were not disclosed.

Fintech 108

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PYMNTS

OCTOBER 31, 2016

In international activity as measured by volume, Mastercard said that worldwide activity (outside the US) was up 5.7 One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.”

Digital Strategies 100

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PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

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PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

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Cisco

OCTOBER 19, 2020

Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience. Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service.

User Experience 71

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Perficient

JULY 20, 2020

We tune out ambient noises like traffic or chatter around us so we can focus on the task at hand. At their core, personas should inform branding, design, content, and business requirements for any new digital application. And you will use that feedback to continually evaluate your audience and their needs. How will you know?

UX 332

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PYMNTS

DECEMBER 18, 2019

KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. Brewer continued, “Partnering with Uber Eats helps us take another step towards bringing Starbucks to customers wherever they are.”.

Mobile 131

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PYMNTS

OCTOBER 16, 2018

” “We are getting to reimagine retail and our business … expect us to test a lot and fail a lot,” he said. The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. in the next fiscal year.

Innovation 128

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PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . Curing the $2.4T

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Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls. Eyeing all rivals.

Innovation 70

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Gonzobanker

MAY 31, 2019

Yes, “moment of reckoning” sounds melodramatic, but with so many institutions without any semblance of a small business digital strategy or impetus to change hugely inefficient processes, it’s a realistic summation of the current situation. Contact us today to learn more. appeared first on Gonzobanker.

Lending 126

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NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?

Customer Experience 74

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Independent Banker

OCTOBER 31, 2021

Offering digital lending isn’t about the bells and whistles. Community bankers tell us why. started developing its digital lending platform about three years ago—and the bank is really glad it did. The pandemic accelerated the adoption of digital lending for both banks and consumers. By Beth Mattson-Teig.

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FICO

FEBRUARY 22, 2021

Explainable AI ensures that we know how the model operates, and we can provide reasons and explanations as to why a decision was made at an individual level. Ethical AI allows us to understand if a model is being biased toward any protected group of individuals. Finally, AI models must be efficient in enabling actionable monitoring.

Analytics 52

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CB Insights

NOVEMBER 3, 2017

Join us for a research briefing to see the startups disrupting the industry. Using CB Insights data, we analyzed corporate funding trends and identified the most active corporate players in the travel tech space. How is Tech Disrupting the Travel Industry? And no one is safe. First Name.

Digital Strategies 46

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PYMNTS

JULY 22, 2016

VocaLink is clearly part of that strategy. The network operates BACS, the automated clearing house that acts as a conduit to direct credit and direct debit payments between bank accounts; faster payments, which is the real-time account to account payments service conducted over mobile, internet and phone rails, and LINK, the U.K.’s

Payments 100

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Perficient

NOVEMBER 20, 2020

Your target customers may include consumers, farming operations of various sizes, construction companies, and other fleet operators, each with a unique and specific use case in mind for your product. Synthetic content creation is a natural byproduct of the creative methods and the technology available to us today.

Video 322

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Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives. Barrier 3: Lack of Alignment.

Meeting 309

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Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. I think you’ve helped us and our clients really jump some great hurdles.

Marketing 294

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PYMNTS

OCTOBER 14, 2020

But this year, business at DRINKS – which also operates B2B wine distribution for Kroger, QVC and other accounts – hit so hard in Q2 that the company had to cap its shipments to have any kind of shot at meeting demand. “By This enables us to provide service to the industry and empower these platforms,” noted Brandenberg. “We

Retail 141

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Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Futureproof your CX strategy.

Customer Experience 129

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Perficient

SEPTEMBER 10, 2020

With so many people working from home, digitizing assets, moving to the cloud, and digital transformation (connecting people where they are using various channels) are becoming key priorities to companies entering a disruptive 2021. Reach out to us. Perficient has practice areas that can help get to it faster.

Analytics 322

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PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. “They have huge amounts of data that could be put to use in myriad ways. .

Data 100

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FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. million (US$9.7 How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

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Lex Sokolin

SEPTEMBER 23, 2020

Don’t get us started on WeWork, SoftBank, and Silicon Valley. The bank had one of the most interesting private equity and digitization strategies in the US for the middle market in the 2010s. All of those are fractional, digital, and interoperable. Yet here we still are. But what is Chime really?

Capital 52

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CB Insights

JANUARY 6, 2019

The Home Depot’s Innovation Center at Georgia Tech is a collaborative space used to recruit top talent and explore how technology might advance retail, supply chain, and more. The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

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CB Insights

MAY 10, 2018

The total number of MBAs granted in the US rose from about 4,000 a year in the 1940s to more than 170,000 a year now. The strategy industry is worth $250B, and the value of strategy is obvious to every company, from the smallest startup to the biggest Fortune 500. Today, nearly 200,000 students graduate with MBAs every year.

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