Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

JULY 14, 2020

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. On June 26, the owner of Krank It Karaoke in Wichita Falls filled the frozen margarita machine, spent $1,000 for masks and hand sanitizer as he prepared for the weekend rush, The Times reported.

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

FEBRUARY 23, 2018

continues to take the lead as the largest QSR, followed by Starbucks and Subway , Bloomberg reported. The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. But there are no official reports on its next planned expansion. But McDonald ’s Corp.

Online 101

Online US Payments Mobile 101

PYMNTS

DECEMBER 8, 2020

That’s key, because while Walmart’s 2,500-store Mexican footprint marks the chain’s largest international market, the unit’s online sales account for less than 5 percent of total revenue there. Pushing Digital. The World Bank recently reported that banks charged an average of 10.9 Noting that eCommerce only accounts for 3.8

United States 174

United States America Guidelines Digital Strategies 174

PYMNTS

MAY 5, 2020

A report from Tampa, among others, showed that few of the outlet stores took advantage. Inside the mall, patrons walked past dark and shuttered storefronts,” reported The Tampa Bay Times. Essentially merchants are operating in South-east Asia on a number of channels — retail, marketplaces, DTC websites. Some wore masks.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JUNE 15, 2020

That’s driven dealers and automakers to rewrite their business strategies with an eye toward creating new digital-sales tools that offer consumers more personalized, online services. But closed showrooms obviously aren’t profitable, so dealers needed digital strategies to lure potential buyers in. “I

Los Angeles 135

Los Angeles Online Digital Strategies Strategy 135

PYMNTS

NOVEMBER 7, 2019

Alibaba Group’s logistics operator is partnering with Pochta Russia and Aviastar-Tu to launch direct China-Russia cargo delivery flights, Reuters reported on Thursday (Nov. Alibaba’s Cainiao logistics operator is leasing seven cargo planes to fly every day from China to Moscow, Yekaterinburg and Krasnoyarsk.

Digital Strategies 100

Digital Strategies Regional Operations Innovation 100

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. And as PYMNTS has reported , P2P services such as Venmo and Zelle continue to grow and expand into new and value-added services.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JANUARY 20, 2020

and laid off 350-400 workers, Livemint reported Sunday (Jan. The layoffs affected sales, product development, marketing and ground operations and took place over the last few months, two sources said. By 2018 the company had 500-600 employees developing digital assets for Retail 3.0. Amazon also acquired a 9.5 2,500 crore.

Groups 101

Groups Retail Digital Strategies Analysis 101

PYMNTS

AUGUST 5, 2019

Rupert Murdoch-controlled Fox Corp is buying personal finance broker Credible Labs in a deal valued at $397 million, Reuters reported on Monday (Aug. This company is operating in a very large market and has the potential to do really well.”.

San Francisco 108

San Francisco Lending Digital Strategies Marketing 108

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. About The Tracker.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

JUNE 15, 2020

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. These online orders may be poised to grow even more substantially, however.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

Strategy Payments America Examples 230

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. Financial Review reported that Athena aims to offer $1 billion in lending in its first year post-launch later in 2018. That data is culled from several different sources, said the report.

Fintech 101

Fintech Lending Groups Digital Strategies 101

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. The company intends to refresh stores at a slower clip to keep more locations fully operational.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 22, 2020

Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said. Restaurants around the nation are still working to shake off the pandemic’s effects, even as they invest in digital solutions to meet customers’ new habits. Post-Pandemic Moves.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

DECEMBER 18, 2019

Diners, as it stands, spend more via online channels or mobile than when buying in person, which makes delivery rewarding for restaurants and moves them to encourage ordering through those channels. As it stands, digital sales are said to comprise only 2 percent of orders as of now for the QSR chain.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs. But a whopping 80.3

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

MARCH 24, 2016

“With five years passed since we first polled procurement’s global leaders, we saw an opportunity to delve into not only the historical development of the function but also to cast our minds forward to what the future could hold for procurement,” he said in his introduction to the report.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

FEBRUARY 25, 2016

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes.

Branding 100

Branding New York City Retail Online 100

PYMNTS

JANUARY 21, 2020

Diners will place orders via third-party online food delivery platforms, phone or the restaurant’s website. And self-service kiosks, which were once only mainstays in airports, banks and supermarkets, are also “now spreading rapidly across the restaurant space,” per the report. states and 24 countries.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Gonzobanker

MAY 31, 2019

Recent trends paint a scary picture for community banks as well as credit unions that offer member business loans (MBLs): Small business loan dollars closed per loan officer per month dropped 23%, and loans closed per branch per month declined by 9% according to the most recent data in the Cornerstone Performance Report for Banks.

Lending 136

Lending Community Bank Community Data 136

Celent Banking

JANUARY 25, 2016

There´s the Surface 4 and others that are starting to seriously go after the laptop market with a full operating system and keyboard, but the best-selling tablets on amazon are all those with small screens and cheap price tags. So what’s a financial institution to make of all this?

Resources 100

Resources Mobile Strategy Digital Strategies 100

PYMNTS

NOVEMBER 24, 2017

That sentiment was encapsulated in an interview with CEO Dough McMillon, who told TheStreet.com some eyes are opening on Wall Street, gazing at the retail behemoth through new lenses and pushing the stock up as much as 40 percent this year — with 10 percent gains coming last week in the wake of a stellar earnings report.

Retail 128

Retail Mobile Strategy Digital Strategies 128

NCR

JUNE 3, 2016

According to the Javelin Research report, Making Digital Account Opening Simpler, Safer and Seamless , 80 percent of those planning to apply for credit card accounts would prefer to submit their applications online or using a mobile device. It’s time to give customers more convenience. Specialize in Banking, not IT.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

DECEMBER 30, 2020

The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. can securely verify their members’ digital identities in real time using a single process.

Trends 137

Trends Innovation Study Technology 137

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. Get the 54-page retail report. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. CVS — Digital Innovation Lab.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today.

Strategy 78

Strategy Management Analytics Tools 78

Independent Banker

AUGUST 25, 2016

Among the flurry of soft drink, fast food and big-bank online campaigns, financial social media expert Amy McIlwain sees a tremendous opportunity for community banks to have their voice heard. If you’re an online bank or are simply looking for younger, more millennial-type customers, Twitter and Instagram are strong platforms to use.

social media 70

social media Community Bank Community Video 70

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Winner: Check Digit. That’s one helluva move up. Buena suerte, Bradley!

Los Angeles 101

Los Angeles Apple Risk Management California 101

Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. “Last year, a Javelin report said that there was $9 billion lost due to card fraud. This technology is sweeping across all digital channels.

Security 12

Security Mobile Technology Virginia 12