PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

OCTOBER 7, 2019

The Wall Street Journal is reporting that a few dozen are being laid off in the company, which has about 600 employees. It started online and soon added stores where people could go and try on clothes and then place orders for them to be delivered. Walmart-owned men’s retailer Bonobos laid off staff on Monday (Oct.

Online 100

Online Retail Digital Strategies Branding 100

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. Except, maybe not. Privacy Changes. In fact, just 9 percent of U.S.

Online 101

Online social media Baltimore Data 101

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

SEPTEMBER 8, 2020

Indian educational technology firm Byju's has gotten a leg up from a $500 million funding round led by private equity titan Silver Lake , Bloomberg reported. Existing investors Tiger Global Management , General Atlantic and Owl Ventures also participated, Bloomberg reported. Byju's valuation is now at about $10.8 And in the U.S.,

Digital Strategies 134

Digital Strategies Video Online Report 134

PYMNTS

FEBRUARY 23, 2018

continues to take the lead as the largest QSR, followed by Starbucks and Subway , Bloomberg reported. The ubiquity of mobile and credit card payments is enabling us to begin an exploration of cashless stores in the U.S,” Starbucks CEO Kevin Johnson said during a recent earnings report. “By But McDonald ’s Corp. Subway’s $10.8

Online 101

Online US Payments Mobile 101

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Engage Net Promoter and Client Feedback Channels.

Strategy 155

Strategy Digital Banking Digital Strategies Mobile 155

PYMNTS

MAY 12, 2020

Google and Amazon Web Services are assisting Rhode Island, Kansas, Illinois and New York in processing the unprecedented number of unemployment claims prompted by the coronavirus crisis, The Wall Street Journal (WSJ) reported. As the has pandemic crippled the nation’s U.S. Google, a division of Alphabet Inc.,

Rhode Island 187

Rhode Island Google Kansas Illinois 187

PYMNTS

MAY 5, 2020

A report from Tampa, among others, showed that few of the outlet stores took advantage. Inside the mall, patrons walked past dark and shuttered storefronts,” reported The Tampa Bay Times. In all these cases, merchants are going to have a multi-channel strategy. Some wore masks. Many did not. percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JULY 14, 2020

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. On June 26, the owner of Krank It Karaoke in Wichita Falls filled the frozen margarita machine, spent $1,000 for masks and hand sanitizer as he prepared for the weekend rush, The Times reported.

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

JUNE 27, 2019

The effort includes what the company calls “personalized plans,” which involves a business telling Google its goals, and Google in return providing “a step-by-step, tailored plan of recommended products to help you stand out online, reach more customers and work more efficiently.

Google 124

Google Tools United States Digital Strategies 124

PYMNTS

JUNE 15, 2020

That’s driven dealers and automakers to rewrite their business strategies with an eye toward creating new digital-sales tools that offer consumers more personalized, online services. But closed showrooms obviously aren’t profitable, so dealers needed digital strategies to lure potential buyers in. “I

Los Angeles 135

Los Angeles Online Digital Strategies Strategy 135

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But such shifts must happen, lest those banks get left behind.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JANUARY 19, 2021

But the results also underscored the continued push into consumer banking, and specifically online banking. In terms of the top and bottom lines, the company reported numbers that far outpaced expectations. Earnings per share came in at $12.08, while consensus had been at $7.47. Revenues of $11.7

Digital Strategies 152

Digital Strategies Strategy Cards Conference 152

PYMNTS

DECEMBER 8, 2020

That’s key, because while Walmart’s 2,500-store Mexican footprint marks the chain’s largest international market, the unit’s online sales account for less than 5 percent of total revenue there. Pushing Digital. The World Bank recently reported that banks charged an average of 10.9 Noting that eCommerce only accounts for 3.8

United States 174

United States America Guidelines Digital Strategies 174

PYMNTS

JANUARY 20, 2021

When the pandemic forced consumers online, the fraudsters followed suit, and we are committed to protecting our partners’ cardmembers in this digital space. Financial institutions are also learning that their digital strategies must deliver the same level of service excellence that a customer might expect in a branch.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. Around The Payments Orchestration Ecosystem. About The Playbook.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

JANUARY 20, 2020

and laid off 350-400 workers, Livemint reported Sunday (Jan. The idea was to convert the entire offline journey of a Future Group consumer into the online world,” founder Kishore Biyani said in 2017 regarding Retail 3.0. By 2018 the company had 500-600 employees developing digital assets for Retail 3.0. 2,500 crore.

Groups 101

Groups Retail Digital Strategies Analysis 101

PYMNTS

APRIL 23, 2019

is in a race with its competitors and the increasingly digital future of grocery they embody. Racing, but according to reports out in The Wall Street Journal, perhaps not quite keeping pace. Not so smart a move given how quickly the grocery game has gone digital – and how quickly consumer behaviors are becoming multichannel.

Online 132

Online Detroit Phoenix Dallas 132

PYMNTS

NOVEMBER 20, 2020

Walgreens Chief Financial Officer James Kehoe said he doesn’t think Amazon’s push into the online pharmacy world is cause for concern. In the Cardholder Loyalty Engagement Report, PYMNTS surveys 2,115 U.S. Chipotle Personalizes Loyalty Program, Digital Ordering Experience. PayPal on Thursday (Nov.

Google 141

Google Payments United States Digital Strategies 141

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. Another study found that 80 percent of consumers would order online or via mobile app if eateries rewarded them for doing so.

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

AUGUST 5, 2019

Rupert Murdoch-controlled Fox Corp is buying personal finance broker Credible Labs in a deal valued at $397 million, Reuters reported on Monday (Aug. The non-bank and online lending sector is developing fast in Australia, where it has a 32 percent share of the APAC alternative finance market.

San Francisco 108

San Francisco Lending Digital Strategies Marketing 108

PYMNTS

AUGUST 21, 2018

A new report has found that 1.5 ” The report found that cybercrime costs businesses $600 billion each year, with ransomware specifically costing corporations $8 billion per year, or more than $15,000 per minute. . In addition, there are 1,274 new malware variants released each minute, 22.9 The data also showed.17

Company 134

Company Data Branding Digital Strategies 134

PYMNTS

NOVEMBER 7, 2019

Alibaba Group’s logistics operator is partnering with Pochta Russia and Aviastar-Tu to launch direct China-Russia cargo delivery flights, Reuters reported on Thursday (Nov. Russia’s online shopping sales are over $14 billion each year and growing.

Digital Strategies 100

Digital Strategies Regional Operations Innovation 100

PYMNTS

AUGUST 2, 2018

According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported. “This creates an opportunity for beauty brands to provide assisted service online and offline not only where real human advisors don’t exist today, but even where they are available,” the report noted.

Branding 101

Branding Video Survey Digital Strategies 101

Gonzobanker

MARCH 28, 2024

While the mobile banking revolution has been going on for more than 15 years, most bank and credit union executives report that they are still only partially through their digital transformation.

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

PYMNTS

MAY 18, 2018

As Nordstrom ramps up its digital efforts, the department store retailer reported better-than-expected first-quarter earnings. The company reported earnings per share of 51 cents and revenues of $3.47 Nordstrom said, “Ken is instrumental in driving our digital strategy as we continue to evolve our business.

New York 116

New York New York City Retail Digital Strategies 116

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. About The Tracker.

Innovation 131

Innovation Houston Metro Mobile 131

Javelin Strategy & Research

NOVEMBER 15, 2022

Banner Section Home Rss.xml 2023 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 40

Trends Fraud cryptocurrency Banking Trends 40

PYMNTS

OCTOBER 19, 2016

” For example, nearly two-thirds of consumers reported having completed at least one BOPIS transaction in the last three months, and of those, 80 percent had picked the product same day (44 percent of those actually grabbed their goods within the first two hours of availability).

Digital Strategies 100

Digital Strategies Retail Mobile Customer Experience 100

PYMNTS

APRIL 16, 2019

And a digital 3D scan of the cathedral completed by a recently deceased professor also seems likely to help with rebuilding and renovation.). Even more than that, the report noted, “there are no digital charity equivalents to Amazon and Facebook” or other Big Tech firms. Skills Are Lacking.

Payments 182

Payments Chicago Strategy Digital Strategies 182

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. Beyond kiosks, the index also found that QSRs are tapping into online/app orders, in-store pickup and drive-through pickup, among other options.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

DECEMBER 22, 2020

Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said. Restaurants around the nation are still working to shake off the pandemic’s effects, even as they invest in digital solutions to meet customers’ new habits. Post-Pandemic Moves.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

MARCH 24, 2016

“With five years passed since we first polled procurement’s global leaders, we saw an opportunity to delve into not only the historical development of the function but also to cast our minds forward to what the future could hold for procurement,” he said in his introduction to the report.

Innovation 100

Innovation Marketing Digital Strategies social media 100

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. His recent research reports have covered SMB lending, alternative lenders and automating commercial lending.

social media 150

social media Lending Community Community Bank 150