Perficient

JUNE 30, 2020

When we help customers assess their CX technology, we typically review the following areas: Experience Platforms – These systems typically drive your owned web and mobile experiences and include content management, search, digital asset management, and others.

Customer Experience 348

Customer Experience System Analytics Management 348

PYMNTS

NOVEMBER 20, 2020

Cold weather may put a damper on in-person sales, but it is unlikely to diminish customers’ newfound enthusiasm for digital and mobile ordering solutions. PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. The study found that 25.8

Mobile 210

Mobile Regional Study Survey 210

Perficient

OCTOBER 29, 2020

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. With a mobile content delivery value proposition, Quibi promised easy access to TV no matter your location in space and time. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

ABA Community Banking

SEPTEMBER 1, 2016

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech.

Digital Strategies 40

Digital Strategies Strategy Analytics Fintech 40

PYMNTS

NOVEMBER 20, 2020

19) unveiled a major upgrade to Xoom, enabling customers across the United States to use the mobile payments app to send money straight to the bank account of a family member, friend or another recipient. Google, Mobile Wallets Pave Roadmap To Super Apps. PayPal Boosts Xoom’s Money Transfer Capabilities In US. PayPal on Thursday (Nov.

Google 141

Google Payments United States Digital Strategies 141

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Chipotle Folds AI Into its Digital Offerings.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

JANUARY 19, 2021

Asked on the conference call with analysts about the roadmap for Marcus, and the competitive landscape, management stated that FinTechs such as Chime are relatively narrower in scope in their offerings than Goldman is; CEO David Solomon maintained that Goldman has a “more integrated offering” than competitors.

Digital Strategies 152

Digital Strategies Strategy Cards Conference 152

Gonzobanker

MARCH 28, 2024

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. Another study found that 80 percent of consumers would order online or via mobile app if eateries rewarded them for doing so.

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

DECEMBER 6, 2019

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. .

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. That latter firm is a digital lender and credit solutions provider. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

PYMNTS

AUGUST 21, 2018

“These attackers target brands and consumers on the open web with tactics like phishing, spinning up malicious mobile apps, hacking third-party suppliers and directly compromising websites.” The data also showed.17

Company 134

Company Data Branding Digital Strategies 134

PYMNTS

APRIL 10, 2020

Corporate clients are increasingly driving FIs’ modernization efforts, with small and medium-sized businesses (SMBs) demanding mobile banking services, and larger corporates seeking bank tools that can seamlessly integrate with their own back-office platforms. Modernizing Corporate Payments.

Technology 360

Technology Company Operations Payments 360

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. Easterbrook said, according to CNBC , “They can order through mobile, they can come curbside and we’ll run it out, as well as the existing traditional ways.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. “Suddenly having to rethink their whole supply chain strategy is a huge additional pressure,” he said.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

Abrigo

MARCH 6, 2017

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing. Learn more here.

social media 150

social media Lending Community Community Bank 150

Celent Banking

JANUARY 20, 2017

According to the GTNews 2016 Transaction Banking Survey Report, 91% of North American corporates are evaluating their cash management partners. Clearly, these responses are evidence that large numbers of corporate clients are less than satisfied with the channel tools and the overall digital client experience being offered.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

AUGUST 21, 2018

Increasingly, digital strategy is in the purview of banks and non-bank lenders, who in turn are seeking pairings with FinTechs. Finserve, said Bloomberg, has a license in place that allows the company to operate a virtual mobile network. . As noted in Insurance Business America , U.S. million USD.

Fintech 101

Fintech Lending Groups Digital Strategies 101

Javelin Strategy & Research

NOVEMBER 15, 2022

Banner Section Home Rss.xml 2023 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 40

Trends Fraud cryptocurrency Banking Trends 40

Bobsguide

SEPTEMBER 5, 2022

The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. This will also help banks to ensure a personalised experience and, consequently, create value propositions that enhance digital trust.

Video 97

Video Digital Strategies Digital Banking Security 97

Celent Banking

JANUARY 25, 2016

Only a couple years ago, as mobile banking was growing rapidly, and the conversation around development strategies was at its height, tablets played a prominent role in channel strategies at the largest and most digitally mature institutions. Tablet is nowhere near dead, but sales have started to level off.

Resources 100

Resources Mobile Strategy Digital Strategies 100

PYMNTS

MARCH 24, 2016

Mobile technologies were cited by 42 percent of executives as a key strategy for customer engagement, just shy of the 45 percent that said the same of cloud technology. About 40 percent of CPOs said they have a clear digital strategy, which includes efforts like digital reporting and data analytics, for their processes.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

AUGUST 13, 2020

“Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said. The challenge is being able to do so without burdening the business, and do so in a way that still allows consumers to select and manage their own payment methods based on what works best for them.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

PYMNTS

OCTOBER 31, 2016

One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.” As part of that strategy, 80 million accounts will be enabled over the next several months, said the executive.

Digital Strategies 100

Digital Strategies Strategy US Cards 100

Celent Banking

DECEMBER 9, 2016

Last year I wrote a blog about “ Assistant as an App ”, looking at how concierge apps like MaiKai and Penny are offering up AI-driven financial management services. According to Tech Crunch, 80% of the time spent on a mobile device is typically split between 3 to 5 apps. AI is becoming increasingly interesting to bankers.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

APRIL 18, 2017

“This growth and competition will force post and parcel organizations to become more digital to create the agility and flexibility they will need. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

PYMNTS

AUGUST 1, 2016

. – How business units can collectively drive enhanced digital services, combat fraud, and increase business performance. – Why volatile and uncertain times are creating an opportunity to accelerate the Digital Business Transformation. Digital Discussion Presenter: James Jenkins. Director, CA Technologies.

CA 100

CA Security Payments Cyber Security 100

Perficient

DECEMBER 10, 2020

Extra Reality: Email response rates are 1% and Digital Ads are blocked 26% of the time. Extra, Extra Reality: Emerging, high potential channels include: Messaging, Mobile Push, Chatbots, and Connected Devices. So customers may want a different channel than we prioritize. Final Thoughts.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. Digital’s 2.0 The digital 1.0 The digital 1.0

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

JANUARY 21, 2020

Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement at the time, “We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem. It will also team with Little Caesars Enterprises Inc. locations.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Independent Banker

OCTOBER 31, 2022

It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

DECEMBER 6, 2019

He will be the executive responsible and accountable for leading Google, and managing Alphabet’s investment in our portfolio of Other Bets.” . Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. The key to that future is burgeoning 5G mobile network technology.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

JUNE 26, 2017

PayPal announced news that soon, Venmo and PayPal users will be able to send money transfers via its mobile app in a heartbeat to anyone they want — and have the receiver access and use those funds — in a heartbeat — anywhere that Visa and Mastercard debit cards are accepted. Venmo Goes Insta-Pay. Which is pretty much everywhere.).

Arizona 116

Arizona Data Portland Cards 116

PYMNTS

JUNE 26, 2020

But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments.

Payments 176

Payments Software Trends Digital Marketing Channels 176

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91