PYMNTS

NOVEMBER 24, 2020

Consumers’ pivot to online ordering affords a massive opportunity to QSRs that could help them engage with and retain millions of customers, but restaurants must carefully consider how individuals in different regions and of varying ages are using online and mobile ordering options as well as the tools they value. percent of U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

Payments Dive

FEBRUARY 23, 2016

The Arizona-based retailer knows its customer have become mobile-device obsessed, so it has worked with Verifone to expand its digital strategy.

Arizona 150

Arizona Mobile Digital Strategies Strategy 150

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

DECEMBER 18, 2019

As consumers can have their favorite foods delivered to them with a tap of an app, quick-service restaurants (QSRs) are taking note of mobile ordering’s potential. And Wingstop has also worked to grow the availability of its mobile ordering service to offer the options at 90 percent of physical locations by the close of 2019.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

AUGUST 10, 2018

In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022. Chief Digital Officer and Nordstrom.com President Kenneth Worzel said the company is now a top 10 eCommerce retailer in the U.S.,

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Bank Innovation

OCTOBER 15, 2019

Wells Fargo’s digital strategy is showing results. million “digital active” customers in the third quarter of 2019, up 4% year over year. The bank also saw a 7% increase in mobile-first customers. Wells Fargo’s digital push coincides with efforts to rationalize its branch footprint. […].

Digital Strategies 170

Digital Strategies Strategy Mobile Report 170

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

Bank Innovation

JULY 24, 2019

based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To app. Through the mobile digital platform, the bank is putting customers directly in touch with a personal banker who customers can text. Umpqua Bank, the Portland, Ore.-based

Portland 170

Portland Digital Strategies Regional Strategy 170

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

DECEMBER 5, 2016

The early numbers are encouraging, as Walmart had a record number of visitors to its online and mobile sites during the “official” holiday retail kickoff weekend post-Thanksgiving. It’s a marketing challenge as much as any, as a lot of people who shop on Amazon are not naturally Walmart shoppers.”.

Digital Strategies 100

Digital Strategies Strategy Online Retail 100

Gonzobanker

OCTOBER 13, 2020

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ marketplace have made significant investments in their mobile applications centered around improving the client experience. Mobile app store ratings have gone from an average of 4.2 Engage Net Promoter and Client Feedback Channels.

Strategy 158

Strategy Digital Banking Digital Strategies Mobile 158

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

PYMNTS

JUNE 27, 2017

Cross-border payments platform Currencycloud and Hyundai Card, South Korea’s digital pioneer company, recently announced an exclusive partnership to enable the launch of Korea’s first mobile remittance service provided by a credit company. This will open the new era of personalized digital financial services in Korea.”.

Cards 100

Cards Mobile Digital Strategies Fintech 100

Celent Banking

FEBRUARY 4, 2016

Bank of America recently announced that it would triple spending on its mobile app. In the past, Celent has praised the Bank of America mobile banking apps as some of the best out there. The bank has been going strong with its digital strategy for years, even closing branches and reducing overhead to drive adoption.

Mobile 100

Mobile America Digital Banking Digital Strategies 100

Chris Skinner

NOVEMBER 9, 2017

Things we’re reading today include … ING, a Dutch bank, finds a winning digital strategy How Equitable Bank reshaped its culture for a future of mobile-first finance How Some Small Banks Are Firing the Fed Gordon Brown turns on Tony Blair over Bank of England independence Top LSE investor ramps … The post Things worth reading: 10th (..)

Digital Strategies 172

Digital Strategies Strategy Mobile 172

Payments Dive

JULY 18, 2016

Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile Innovation Summit in Dallas.

Dallas 150

Dallas Digital Strategies Strategy Innovation 150

Celent Banking

JULY 12, 2016

In March of this year the Federal Reserve released the newest iteration of its consumer survey report on mobile banking, Consumers and Mobile Financial Services 2016. One fact that sticks out is how slow mobile banking adoption has been over the last few years. But why then have forecasted rates of adoption not been realized?

Mobile 100

Mobile Survey UX Strategy 100

The Financial Brand

DECEMBER 16, 2019

Community bank goes modern in a big way by pioneering a new core system and partnering with an unusual fintech-powered mobile banking club. The post Traditional Bank Stakes Its Future on Daring Digital Strategy appeared first on The Financial Brand.

Digital Strategies 21

Digital Strategies Strategy Community Bank Community 21

The Financial Brand

MAY 3, 2021

Demand is soaring but so is competition, making digital marketing tools and capabilities – including mobile, chat and social – essential. The post 5 Digital Strategies to Boost Mortgage Lending in a Red Hot Market appeared first on The Financial Brand.

Digital Strategies 17

Digital Strategies Strategy Lending Marketing 17

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

Perficient

OCTOBER 29, 2020

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. With a mobile content delivery value proposition, Quibi promised easy access to TV no matter your location in space and time. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

ABA Community Banking

SEPTEMBER 1, 2016

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech.

Digital Strategies 40

Digital Strategies Strategy Analytics Fintech 40

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

DECEMBER 15, 2020

GoBiz Plus works to help merchants accept cashless payment methods for offline transaction and embrace new digital strategies. The cashless payment modes accepted include debit and credit cards, the standard Indonesian QR code system, and digital wallets like GoPay and LinkAja.

System 169

System Payments Digital Strategies Regional 169

PYMNTS

NOVEMBER 20, 2020

19) unveiled a major upgrade to Xoom, enabling customers across the United States to use the mobile payments app to send money straight to the bank account of a family member, friend or another recipient. Google, Mobile Wallets Pave Roadmap To Super Apps. PayPal Boosts Xoom’s Money Transfer Capabilities In US. PayPal on Thursday (Nov.

Google 141

Google Payments United States Digital Strategies 141

PYMNTS

NOVEMBER 20, 2020

Cold weather may put a damper on in-person sales, but it is unlikely to diminish customers’ newfound enthusiasm for digital and mobile ordering solutions. PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. The study found that 25.8

Mobile 210

Mobile Regional Study Survey 210

The Financial Brand

OCTOBER 8, 2018

The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand.

Digital Strategies 26

Digital Strategies Strategy Branding Innovation 26

Bank Innovation

SEPTEMBER 4, 2018

JPMorgan Chase is on a roll with its digital hiring and currently has more than 2,000 open positions. The bank is looking for a senior digital fintech expert to join its Digital Strategy, Innovation and Partnerships team, as it continues to recruit talent as part of its effort to revamp its technology team.

Digital Strategies 150

Digital Strategies Strategy Innovation Fintech 150

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Chipotle Folds AI Into its Digital Offerings.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

DECEMBER 4, 2020

She said CUs don’t need to plan for a digital holiday shopping season — it’s already here. Instead, they already need to be digitally engaging their members. The spend is happening now, which is why a strong digital strategy is critical,” Phillips said. “If Don’t be too shy or too conservative.

Digital Strategies 224

Digital Strategies Strategy Cards How To 224

Bank Innovation

APRIL 10, 2017

For KeyBank, the digital journey took about four years, and included a lot of “tough decisions” along the way, according to Fazir Ali, the bank’s senior vice president of digital strategy and innovation. KeyBank, which has nearly 19,000 employees, has reconstituted its […].

Innovation 186

Innovation Digital Strategies Strategy Technology 186

PYMNTS

NOVEMBER 17, 2020

NEW DATA: 43M Consumers Are Holding out on Mobile Banking Apps. consumers actively use mobile banking apps, but another 43 million shy away from doing so because they believe banking apps’ security falls short. PYMNTS' latest Mobile Banking App Report: Tapping Authentication to Boost User Engagement has the details.

Payments 130

Payments Michigan Fraud Digital Strategies 130

Bobsguide

MAY 19, 2016

In recent years, technology disruption has forced companies in many industries to rethink their digital strategy. Some, digital-first companies are able to identify and exploit service weaknesses in markets from travel to retail. Others, traditional companies, are fighting to stay relevant in a.

Digital Strategies 74

Digital Strategies Mobile Strategy Retail 74

PYMNTS

JANUARY 2, 2020

Today, CO-OP Financial Services Chief Technology Officer Pam Brodsack said, a customer can do that — and a whole lot more — from within the confines of their mobile app from just about any place on earth due to the power of application programming interfaces (APIs). . And that is an equalizer, she said, that is non-option at this point.

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

SEPTEMBER 23, 2020

In other words, time is officially up for FIs to dither when it comes to digitizing. “It It really has highlighted the digital divide in financial services between the organizations that had formulated and executed a true digital strategy prior to COVID and those that didn’t,” Piatt said.

Cards 283

Cards Meeting Mobile Digital Strategies 283