PYMNTS

SEPTEMBER 2, 2020

Clients still need to manage their financial lives — paying the babysitter, buying groceries, giving graduation gifts and more. Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members.

Payments 223

Payments Innovation Meeting Digital Strategies 223

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As demand for digital solutions grows, so will demand for cross-platform integrations.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. That latter firm is a digital lender and credit solutions provider. During the discussion, HSBC U.S.

Fintech 108

Fintech Community Bank Community United States 108

FICO

FEBRUARY 9, 2021

Instant Mortgages, Just Add Data and Decision Management. The winner of the 2021 FICO Decisions Award for Customer Onboarding & Management used FICO® Origination Manager to create a self-serve online ‘instant mortgage’ service. For its achievements, OCBC won a 2021 FICO® Decisions Award for customer onboarding & management.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Boost innovation. Cloud is how they are getting there.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

JULY 24, 2018

In one report, a survey by treasury management solutions provider Kyriba revealed that treasurers are wasting nearly 5,000 hours every year working with manual spreadsheets. “But what our numbers show, rather dramatically, is the cost of over-relying on spreadsheets to manage an entire finance function, like treasury. .

Survey 102

Survey Analytics Digital Strategies Data 102

PYMNTS

AUGUST 13, 2020

“Historically, that’s been challenging for businesses, because it requires the payor to manage multiple payment methods,” she said. The challenge is being able to do so without burdening the business, and do so in a way that still allows consumers to select and manage their own payment methods based on what works best for them.”.

Cards 202

Cards Strategy Digital Strategies Examples 202

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

Technology 117

Technology Resources Fraud Strategy 117

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 101

Regional Strategy Technology Innovation 101

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Visited a local retail branch?

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Visited a local retail branch?

Trends 48

Trends Cyber Security Big Data Analytics 48

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. State of Innovation Report. Get exclusive access to our survey of 677 corporate strategy executives. Many are still in wide usage today. According to estimates, McKinsey makes about $8.8B

Strategy 78

Strategy Management Analytics Tools 78

NCR

AUGUST 16, 2016

In the last decade, changing consumer demands have required financial institutions, like many industries, to invest in and develop digital strategies and embrace innovation. Digital services are now a priority for any financial institution that wants to be competitive and grow today.

social media 40

social media Examples Strategy Digital Banking 40

PYMNTS

NOVEMBER 20, 2020

Visa and Keyno have pioneered a new effort to serve dynamically generated security codes to fight card-not-present fraud, called dCVV2. Karen Webster says it’s time for policymakers and payments innovators to get creative – and to educate and incent consumers in order to put COVID in our rear view. 18) in the U.S. on Android and iOS.

Mobile 160

Mobile Strategy Google Innovation 160

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. Javelin Strategy & Research assesses six of the leading ven.

Report 40

Report Digital Banking Fraud Mobile 40

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

DECEMBER 15, 2017

The card network is hoping that’s the case, as it rolls out the first use case stemming from its recently launched global prepaid money management platform. Rather, Cozzo said, Mastercard’s research shows they are cobbling together a financial management system across many different platforms and apps. What Millennials Want.

Millennials 134

Millennials Management Cards Security 134

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

FICO

MARCH 28, 2023

Instead of internal teams using different platforms and disparate data to develop, launch and manage separate analytic projects, an applied intelligence platform (sometimes called an AI decisioning platform) provides a collaborative space. Innovation and efficiency can go together. Think of it this way.

How To 52

How To Analytics Data Strategy 52

Lex Sokolin

SEPTEMBER 23, 2020

It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities. That is a lot of proofs of concepts and Chief Innovation Officer conference travel agendas. And look, we like Fifth Third!

Capital 52

Capital Software Lending Apple 52

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 22, 2014

Rise of the Analytics Organization in a Dog-Eat-Dog World – Brush off your resumes Gonzoanalysts, at our client roundtables we heard about analytics organizations being formed and analysts and managers being hired to head them. The “How Twitter Can Advance Your Career” Award – Bradley Leimer. That’s one helluva move up.

Los Angeles 101

Los Angeles Apple Risk Management California 101