Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Bank Innovation

OCTOBER 19, 2017

Justin Gianninoto, director of digital strategy, presented at PRSA NJ’s “Brand Storytelling & Content Marketing” seminar to discuss how to get results for your company or organization with great storytelling.

NJ 150

NJ Branding Marketing Digital Strategies 150

PYMNTS

MAY 26, 2017

The way companies approach digital procurement is also shifting, the executive said, as businesses turn from looking at how technology can fit into their overall business strategies, to developing those business strategies around the technology that’s out there.

How To 109

How To Strategy Industry Digital Strategies 109

PYMNTS

JANUARY 20, 2021

Matt Carpenter, senior vice president and market director of Elan Financial Services , explores how his firm has responded to the drastic changes the pandemic has brought to the financial landscape and the world at large. "We Even after the pandemic subsides, the digital acceleration we experienced in 2020 will not — it is here to stay." .

Payments 178

Payments Innovation Tools Cards 178

Filene

DECEMBER 21, 2017

In this session, Filene’s Digital Strategist Cat Fitzgerald, will show you: Why you should be less interested in counting how many users come to your site and more interested in using metrics to understand their actual behavior and interests. How to decide which metrics to track based on the goals of your organization.

Digital Strategies 28

Digital Strategies Strategy How To Branding 28

PYMNTS

DECEMBER 4, 2020

She said CUs don’t need to plan for a digital holiday shopping season — it’s already here. Instead, they already need to be digitally engaging their members. The spend is happening now, which is why a strong digital strategy is critical,” Phillips said. “If Don’t be too shy or too conservative.

Digital Strategies 224

Digital Strategies Strategy Cards How To 224

The Financial Brand

APRIL 2, 2023

This article Digital Marketing Is Still Falling Short, But How to Do Better Is Clear appeared first on The Financial Brand. And what must banks and credit unions do to finally show better results from their digital marketing efforts? What's the holdup? Our research offers some insight.

How To 34

How To Marketing Branding Digital Strategies 34

PYMNTS

APRIL 10, 2020

For corporate end-users, this means no longer having to preemptively advise the bank on how to segment their payment files based on where transactions need to go or how the corporate wants them to be made. “The customer should just send the payment without having to think about how to route it.

Technology 360

Technology Company Operations Payments 360

Perficient

OCTOBER 29, 2020

By applying the FBM to the Quibi story, we can learn much about what ailed the platform and how to avoid similar missteps in future product planning. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294

US social media User Experience Digital Strategies 294

South State Correspondent

AUGUST 30, 2023

You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” A well-framed problem in banking might be which customer segment to focus on, how to apply rates to your deposits, or how to optimize capital among lending segments.

Data 195

Data Analytics Strategy Examples 195

PYMNTS

SEPTEMBER 2, 2020

The pandemic got CUs further focusing on how to “get their customers digitally engaged — from onboarding through usage — and helping their members continue to live their day-to-day lives in a world that has changed.”. After all, while consumers’ lives have changed, their banking needs, in many ways, haven’t.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation.

Cards 283

Cards Meeting Mobile Digital Strategies 283

PYMNTS

JANUARY 21, 2021

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

MAY 27, 2020

” A Digitization Strategy. ” “How to change business processes to adjust to market demands, how to make a website, how to accept payments digitally, how to market — these are all questions that offline businesses have to answer fast,” he said. .”

Online 179

Online Payments User Experience How To 179

PYMNTS

MARCH 20, 2018

“Digital is forcing sweeping changes in corporate banking, and institutions will need to adapt or see their competitiveness and market share steadily spiral down over the next few years,” warned BCG Senior Partner Dr. Carsten Baumgärtner in a statement. The financial stakes are very high,” he continued.

Boston 109

Boston Survey Digital Strategies Regional 109

Perficient

NOVEMBER 30, 2020

Under GDPR and CCPA, CMOs need to understand the current landscape of customer data privacy and data collection transparency laws and, moreover, how to address the experience of asking for and then acting on information captured so as not to alienate and lose customers they fought so hard to win. How to Get There.

Branding 378

Branding UX Customer Experience Marketing 378

Insights on Business

MARCH 6, 2019

Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2] 2] How do you do better predictions, how do you automate things you don’t want to do, how do you optimize your business? 1] Accelerating the Journey to AI: [link]. [2]

Customer Experience 195

Customer Experience System Management Digital Strategies 195

Perficient

OCTOBER 26, 2020

While availability of 5G coverage is still limited in the United States, businesses should consider how to start building capabilities and products that leverage 5G now. The name of the game is speed. 5G translates to faster download speeds, reduced latency, and more available bandwidth. Improved Consumer Experience Possibilities with 5G.

Video 476

Video United States Apple Innovation 476

PYMNTS

JANUARY 11, 2021

Georgakopoulos pointed to digital marketplaces and eCommerce firms, which emerged as leaders in this regard thanks to their investments in cloud-first infrastructure and application programming interfaces (APIs), tools that enabled treasury systems to more seamlessly operate and interact with each other.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

MARCH 15, 2016

That just struck me as bananas,” said Josh Miller, an entrepreneur and former Facebook employee who joined the White House’s Office of Digital Strategy last year as its director of product management. How to bring down the price? Leave out nonessentials, like graphics on packaging, and add more diapers to each box.

Digital Strategies 100

Digital Strategies Policies Online National 100

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation. In a statement, Eyal Feldman, co-founder and CEO of Stampli, said AP is pervasive, “touching every department within a company.”.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

FEBRUARY 7, 2020

As it heads into 2020, however, the question Bombas is tackling is how to do more with that in terms of the digital experience. The company believes it has achieved a lot of transparency with its customer base when it comes to its products, getting its philanthropic message out there, and the cost it pays in terms of items and tax.

Digital Strategies 168

Digital Strategies Strategy Data Customer Experience 168

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. Business Banking, Too.

ATM 174

ATM Examples Digital Strategies Operations 174

Filene

MAY 19, 2016

Micro-moments are critical touch points within today’s consumer journey, and when added together, they ultimately determine how that journey ends. Your digital strategy plays a critical role the member's experience because it is full of micro-moments. Register for this free webinar.

Mobile 31

Mobile Digital Strategies Survey Strategy 31

Perficient

DECEMBER 10, 2020

Customer experience professionals are going to be challenged to identify these customers and how to deal differently with each group. I think there are two major groups of customers emerging from the COVID-19 Pandemic: Customers who want to get back to “normal” or the way they behaved in 2019.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Perficient

MARCH 12, 2021

Every business is going to have a different approach and thought process when establishing a digital go-to-market strategy that will affect each piece of your business. Stay tuned for my next piece to learn more about expanding your go-to-market strategy by selling directly to your customer.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Javelin Strategy & Research

NOVEMBER 15, 2022

Open Positions Accordian Reports Section 2023 Cryptocurrency Trends & Predictions Javelin Report Date: November 16, 2022 Authors: James Wester , Joel Hugentobler Research Topic(s): Cryptocurrency Javelin identifies the key digital trends, emerging opportunities, and risks in cryptocurrency for 2023 and beyond.

Trends 40

Trends Fraud cryptocurrency Banking Trends 40

Insights on Business

MAY 12, 2017

Their challenge, of course, will lie in how to sustain that focus as they expand services and product offerings under growth pressure. This also leaves them nimble enough to test and iterate on solutions quickly. Incumbents and disruptors must collaborate: Competition and collaboration are not mutually exclusive pursuits.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

Cisco

OCTOBER 19, 2020

Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service. Reinventing applications: How to connect application performance with the experience of the new digital consumer.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

APRIL 16, 2019

A survey conducted late last year found that 75 percent of charities had in their employ “very few digitally skilled people,” and that 77 percent of charities rely on boards and other leadership for guidance about how to navigate the expanding world of digital commerce and payments.

Payments 182

Payments Chicago Strategy Digital Strategies 182

PYMNTS

MARCH 6, 2020

It is what brought Farhan Siddiqi to Ahold Delhaize as chief digital officer a year ago — drawing him away from McDonald’s where he served in the same position and is credited with creating and shaping the firm’s digital strategy — including the launch of mobile ordering and self-service kiosks at 20,000 locations.

Innovation 175

Innovation Retail Digital Strategies Mobile 175

Perficient

DECEMBER 17, 2020

Fast-forward to this past October when I was asked to participate in an IBM Global Elite Partner panel featuring Perficient, focusing exclusively on how businesses can and should start incorporating diversity and inclusion initiatives into their digital roadmaps.

Strategy 348

Strategy Innovation Video Google 348

PYMNTS

MARCH 16, 2018

A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. One of the big trends in retail now is visual search, which is more naturally suited to how people approach their shopping experience.

Analytics 162

Analytics Branding Retail Trends 162

Perficient

JUNE 22, 2020

How to make sense of these insights and get to the decisions you need to make for your customers. What we love about the VOM is that we’re moving fast to narrow where to focus your research and deeper analysis when you need it. . In the following post I plan to answer, “So what?”:

Customer Experience 531

Customer Experience Comparison Strategy social media 531

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Using keywords, clear headings, graphics with alt tags, short sentences, defined jargon, and formatting all help improve generative AI models.

US 195

US Training Examples Data 195

Independent Banker

DECEMBER 31, 2021

Anthony Englund, director of digital strategy at MSPC, the content marketing agency in St. How to measure success. In a nutshell, paid social can drive website traffic, promote engagement, boost brand recognition and generate leads for businesses of all kinds. Paul, Minn., According to Englund, setting up an account is simple.

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

Perficient

JANUARY 14, 2021

This podcast discovers what’s possible with digital and figures out how to make it real in your business. In Season 1, hosts Jim Hertzfeld and Kim Williams-Czopek, members of Perficient’s Digital Strategy team, interview experts and veterans of digital transformation to put the hype and big ideas into perspective by asking “What if?”

Digital Strategies 499

Digital Strategies Customer Experience Trends Data 499