PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. But along the way, he added, the branch experience is on the cusp of marked change.

ATM 174

ATM Examples Digital Strategies Operations 174

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy.

Online 179

Online Payments User Experience How To 179

Cisco

OCTOBER 19, 2020

Some of the most representative messages were based on: Banking in Latin America: Its challenges and opportunities, mainly around cybersecurity and the digital experience. Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service.

User Experience 71

User Experience America Security Digital Banking 71

Insights on Business

MAY 12, 2017

L to R: Patrick Lane, The Economist; Ashley Johnson, COO & CFO, Wealthfront; Adam Ludwin, CEO, Chain; Chris Smith, EVP and Global Head of Operations, MetLife; Chris Ferris, CTO – Open Technology, IBM. Their challenge, of course, will lie in how to sustain that focus as they expand services and product offerings under growth pressure.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Perficient

MARCH 12, 2021

Every business is going to have a different approach and thought process when establishing a digital go-to-market strategy that will affect each piece of your business. Stay tuned for my next piece to learn more about expanding your go-to-market strategy by selling directly to your customer.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Conclusion Generative AI is a material shift in bank operations and structure. That is an 11.6x and future regulatory compliance.

US 195

US Training Examples Data 195

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this.

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

APRIL 14, 2017

From an ACH networks standpoint, noted Estep, innovation may be “skinny,” but operations are ubiquitous, connecting all the bank accounts in the United States. Evans put before the panel the notion of “past dependency” for rail operators. “We The big question: Can the existing payment rails support the innovation that is needed?

Payments 105

Payments United States Innovation System 105

FICO

FEBRUARY 22, 2021

The “3 Es of AI” is how our chief analytics officer, Dr. Scott Zoldi , describes the criteria for responsible AI, which is now top of mind for analytics-driven businesses. Explainable AI ensures that we know how the model operates, and we can provide reasons and explanations as to why a decision was made at an individual level.

Analytics 52

Analytics Data Software Digital Strategies 52

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Failures in implementation, process, operations, or incident response all contribute to the potential for major incidents.

Trends 64

Trends Cyber Security Big Data Analytics 64

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91

PYMNTS

JULY 22, 2016

VocaLink is clearly part of that strategy. The network operates BACS, the automated clearing house that acts as a conduit to direct credit and direct debit payments between bank accounts; faster payments, which is the real-time account to account payments service conducted over mobile, internet and phone rails, and LINK, the U.K.’s

Payments 100

Payments Mobile Strategy Digital Strategies 100

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Failures in implementation, process, operations, or incident response all contribute to the potential for major incidents.

Trends 48

Trends Cyber Security Big Data Analytics 48

Perficient

NOVEMBER 20, 2020

Your target customers may include consumers, farming operations of various sizes, construction companies, and other fleet operators, each with a unique and specific use case in mind for your product. How to Get There. For example, let’s say you sell pickup trucks. And you might be right.

Video 322

Video Tools Digital Strategies Marketing 322

FICO

MARCH 28, 2023

Insights that help them put the financial best interest of individual customers first, at the center of operation-wide decisioning. Feature generation and profiling facilitates an advanced data infrastructure for AI-enabled, digital business operations. Banks need insights that help them meet customers where they are in life.

How To 52

How To Analytics Data Strategy 52

Perficient

JULY 27, 2020

How does that align the new or refined business strategy. This should include ideas or plan on experience, operations, and technology. how will you justify it? This should include defined and measurable outcomes, definition of a program, and a roadmap on how to get there. Investment: What is your plan?

Strategy 332

Strategy Course Digital Strategies Technology 332

Perficient

SEPTEMBER 29, 2020

In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discuss: How marketers have already adapted and where they see the most opportunity moving forward. What will be different this holiday season and how to adjust your strategy accordingly.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

NOVEMBER 19, 2019

Last week, Bottomline Technologies Vice President of Strategy and Product Bill Wardwell explained in an interview with PYMNTS how streamlined, digital accounts payable processes can have an impact on suppliers’ accounts receivable operations.

Cards 101

Cards Strategy Payments Technology 101

PYMNTS

JUNE 11, 2018

Less than half of the corporate banks surveyed by BCG said they had a clear digital strategy, while 86 percent admitted that their institution’s complex infrastructures present barriers to digitization. In financial services, digitization has dramatically broadened the data pool.

Data 100

Data Management Analytics Compliance 100

Perficient

NOVEMBER 12, 2020

Hybrid models are disrupting the traditional agency retainer model, and agencies are operating on a project basis or even more-progressive outcome-based engagements. How to Get There. Digital is accelerating roadmaps. Add deepfake and augmented reality technology to this mix, and the creative agency is even further interrupted.

How To 508

How To Branding Customer Experience Industry 508

Lex Sokolin

SEPTEMBER 23, 2020

It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities. The bank had one of the most interesting private equity and digitization strategies in the US for the middle market in the 2010s.

Capital 52

Capital Software Lending Apple 52

CB Insights

JANUARY 6, 2019

The Home Depot’s Innovation Center at Georgia Tech is a collaborative space used to recruit top talent and explore how technology might advance retail, supply chain, and more. The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

MAY 10, 2018

Expertise: An experienced operator’s perspective on a problem and the different ways that it can be solved. There’s a complexity to getting these tools operational that compounds at scale. Bain, which has helped hundreds of similar businesses undergo their “digital transformation,” has that deep operator expertise.

Strategy 78

Strategy Management Analytics Tools 78

Independent Banker

AUGUST 25, 2016

The panel of judges include: Jessica Wallace, former digital strategy/marketing engagement, ICBA; Sarah Elbert, executive editor of Delta Sky magazine; Carly Ferry, senior digital strategist, MSP-C; and Patrick Dix, vice president of public relations at SHAZAM Inc. a payments network in Johnson, Iowa.

social media 70

social media Community Bank Community Video 70

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. It operates two labs, one in Washington DC and the other in New York City, which focus on ventures that can have a significant business impact in the short term (from six months to three years).

Innovation 78

Innovation blockchain Technology Groups 78