PYMNTS

JANUARY 20, 2020

Future Group , the Indian conglomerate headquartered in Mumbai, is downsizing its eCommerce division Retail 3.0 The idea was to convert the entire offline journey of a Future Group consumer into the online world,” founder Kishore Biyani said in 2017 regarding Retail 3.0. Shares in Future Retail rose 13 percent on Nov.

Groups 101

Groups Retail Digital Strategies Analysis 101

PYMNTS

NOVEMBER 1, 2017

Noting that the improved situation in worldwide markets – from the EU to Asia Pacific to Latin America – had contributed to “double-digit volume and transaction growth across most of our markets,” Banga told investors the focus is now on continuing to execute and expand its global payment digitization strategy.

Retail 112

Retail Cards Security Branding 112

Gonzobanker

MARCH 28, 2024

In fact, according to Cornerstone’s What’s Going On In Banking 2024 report, 14% of banks and 20% of credit unions stated that they are less than 25% complete with their digital transformation. In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

MARCH 6, 2020

For example, say you’re in the market for a new car. For the students who don’t win, that $40 can be used as discounts at local retailers. Rizvi believes this model will be just as powerful, as retailers have a chance to apply discounts above and beyond current means such as Groupon. They will accept 76 floats at $500.00

Hawaii 141

Hawaii social media Innovation Digital Strategies 141

PYMNTS

OCTOBER 14, 2020

The pandemic has brought a surge in eCommerce wine orders, which has been both advantageous and challenging for wine suppliers and retailers. There are always adjustments that we need to look at in our business that may not be apples-to-apples to traditional retail, but we expect to see solid growth year over year.

Retail 141

Retail Case Study Apple Exercises 141

PYMNTS

NOVEMBER 30, 2020

He cited American Express’s acquisition three months ago of online lender Kabbage as an example. He uses 1990s Walmart as an example of a dominant global incumbent that went about its business while a startup from Seattle called Amazon exploded into the online retailing scene. We’ve heard that a hundred times.”.

Fintech 211

Fintech Innovation Analytics Seattle 211

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. Some banks have reached out and equipped older consumers with tablets, for example.

ATM 174

ATM Examples Digital Strategies Operations 174

PYMNTS

OCTOBER 19, 2016

The more consumers use their smartphones, the more consumers want to use their smartphones, and they tend to reward the retailers that allow them to do so more easily and effectively. That, in a nutshell, is the takeaway from Astound Commerce’s recently released edition of its annual Mobile Research Survey.

Digital Strategies 100

Digital Strategies Retail Mobile Customer Experience 100

PYMNTS

MAY 27, 2020

We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it.

Mobile 280

Mobile Community Bank Cards Community 280

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? Italian retail bank, Banca Carige, for example, has ‘digital branches’ that allow customers to conduct basic banking activities independently through remote workstations. The way forward.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

DECEMBER 24, 2020

Steph So, head of digital experience at Shake Shack, told PYMNTS , “We listened to our guests and witnessed the experiences they were having, and we worked flexibly and quickly to provide them with an array of options that gave them the accessibility and comfort they desired.” Munching On Analytics.

Analytics 175

Analytics Study Digital Strategies Strategy 175

PYMNTS

JUNE 22, 2020

Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. For example, so many of Mexico’s consumers who might be interested in purchasing their products may not have credit or debit cards to pay for their purchases.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JUNE 15, 2020

The app is just one aspect of a multipronged digital strategy that grocers such as Sam’s Club are embracing to help customers safely and efficiently shop during the pandemic and its aftermath. The pandemic has triggered a digital shift across the economy over the past few months. Technologies To Aid At-Risk Shoppers.

Innovation 209

Innovation Tools Dallas Mobile 209

Insights on Business

MARCH 6, 2019

Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2] Digitally reinventing themselves, financial services firms are leveraging AI to achieve superior customer experiences, create new revenue streams and lower costs.

Customer Experience 195

Customer Experience System Management Digital Strategies 195

Abrigo

MARCH 6, 2017

Following the right people or organizations on Twitter, for example, can generate a steady stream of informative articles and news alerts. 11) @FinancialBrand – The Financial Brand is a digital publication focused on marketing and strategy issues affecting retail banks and credit unions.

social media 150

social media Lending Community Community Bank 150

PYMNTS

DECEMBER 22, 2020

Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said. Our digital strategy is all about bringing enlightened hospitality to a digital scale and providing a personal, not just personalized, experience for each of our guests,” she said.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

AUGUST 6, 2020

For example, Domino’s crushed second-quarter results, with revenues surging to $920 million and U.S. Besides customer interest in eating takeout pizza during the pandemic, it turns out that having a decade’s head start on pivoting to digital ordering and delivery is a massive advantage in the COVID-19 era.

Examples 108

Examples Digital Strategies Maine Innovation 108

PYMNTS

JANUARY 24, 2017

Department stores, specialty retailers, grocery stores, hotels, quick-service restaurants and convenience stores — if they take payments for goods or services, then Verifone wants to make it possible to design that payment into a full digital strategy. It can get almost overwhelming,” Robson noted. So how do they do it?

Retail 100

Retail Online System Payments 100

Celent Banking

DECEMBER 9, 2016

Facebook messenger, for example, has almost one billion active users per month. But while the opportunity with digital assistants is enormous, banks must be aware of how this affects their current ongoing digital strategy. Chat bots offer incredible scale at a pretty cheap price, making adoption potentially explosive.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

PYMNTS

APRIL 18, 2017

Interestingly, the post and parcel sector is better than other industries — including energy, consumer goods and services, and insurance — when it comes to its digital performance. But compared to high-tech, communications, banking, utilities and retail, post and parcel falls flat. But other examples reveal room for improvement.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this.

Innovation 214

Innovation Mobile Capital Operations 214

Independent Banker

DECEMBER 31, 2021

Anthony Englund, director of digital strategy at MSPC, the content marketing agency in St. For example, if a community bank wants to promote products for first-time homebuyers, the ad creator would select audience characteristics to target. In its simplest form, it expands the reach of a community bank’s content. Paul, Minn.,

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

Insights on Business

MAY 3, 2019

For example, digital dictation tools can help advisors quickly debrief a client meeting, highlight insights and takeaways from that meeting, and generate voice or text notes that can be integrated into clients’ CRM records. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. As a result, the company announced in 2017 that it would be closing hundreds of locations and is now testing new restaurant tech in its stores.

Online 101

Online US Payments Mobile 101

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

APRIL 14, 2017

Within that framework exists instant payments, and he noted that 45 percent of transactions — across bill payments, for example — are “already live” and ready to be done as instant interactions. The big question: Can the existing payment rails support the innovation that is needed? … and soon it will be launched in the U.S.”.

Payments 105

Payments United States Innovation System 105

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. These execs have a very, very large voice in planning. If this is all the same person, she/he also has a bullhorn. The reality these people are dealing with is clear and indisputable.

Customer Experience 130

Customer Experience Strategy Community ATM 130

PYMNTS

AUGUST 10, 2018

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. Sargi Mann, executive VP and head of digital strategy and investments at Havas Media Group, told Ad Age.“Data

Online 101

Online social media Baltimore Data 101

NCR

AUGUST 16, 2016

In the last decade, changing consumer demands have required financial institutions, like many industries, to invest in and develop digital strategies and embrace innovation. Digital services are now a priority for any financial institution that wants to be competitive and grow today. ’ An overhaul of customer service.

social media 40

social media Examples Strategy Digital Banking 40

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91

FICO

JUNE 16, 2021

Take, for example, my experience the other day shopping on Amazon. What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience. For example, today there are more than 20 payment card types offered within each segment profile.

Analytics 52

Analytics Survey Cards Customer Experience 52

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 93

Regional Strategy Technology Innovation 93

Fintech Labs Insights

JULY 31, 2014

I was on a call today with the digital strategy committee of a large U.S. It was clear from their line of questioning that they are grappling with how to prioritize among the many major opportunities on the digital side. It''s one of the last frontiers for retail banks, especially in the United States. 100/year easy.

Digital Banking 27

Digital Banking United States Google Digital Strategies 27

CB Insights

MAY 15, 2019

This brainchild from the Lab offers a way to modernize the traditional retail banking experience. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Deutsche Bank — Deutsche Bank Labs. Founded: 2016. PNC — iLab.

Innovation 78

Innovation blockchain Technology Groups 78