Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

JANUARY 22, 2021

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Doug Brown, senior vice president and general manager, NCR Digital Banking , discusses how financial institutions should evolve to remain relevant and build customers' trust. It’s been a year of rapid change.

Innovation 172

Innovation Tools Leadership Customer Experience 172

PYMNTS

DECEMBER 3, 2020

“We have chosen NCR to partner with to maintain our commitment to our customers to deliver the latest digital capabilities in the marketplace.”. “To Wintrust’s investment in digital-first banking positions them for success in the increasingly challenging financial services landscape.”.

Leadership 190

Leadership Community Bank Branding Mobile 190

Gonzobanker

FEBRUARY 29, 2024

Here are five key areas that Cornerstone would encourage management to start: Digital Self-Service Utilization – Many bankers are feeling confident they are catching up to the competition in the digital banking experience, but very few have exhausted the sheer productivity benefits of widespread digital self-service.

Tools 163

Tools Analytics Data System 163

PYMNTS

JULY 27, 2020

Banking veteran Richard Davies is leaving his role as CEO of banking at digital-banking shop Revolut , one year after coming aboard to bring his seasoned skills to the startup, the Financial Times reported. What a journey in the last year – leadership teams and operations in Ireland, the U.S.,

United States 140

United States Leadership Risk Management California 140

PYMNTS

NOVEMBER 12, 2020

“Ventura Capital is delighted to be the largest investor in this investment round, a commitment made on the strength of Railsbank’s clear technology leadership in the space, and Nigel and the executive team’s deep experience with the traditional global financial system,” said Mo El Husseiny , founding and managing partner at Ventura Capital. .

US 220

US Capital Leadership Customer Experience 220

PYMNTS

DECEMBER 18, 2020

A month after its purchase by Mastercard was cleared by the Department of Justice (DOJ), open banking platform Finicity announced on Friday (Dec. According to Finicity, the move extends its leadership in providing direct data access through the use of APIs to the FinTech category.

Data 242

Data Leadership Innovation Fintech 242

Gonzobanker

DECEMBER 19, 2022

GonzoBanker of the Year: Bank. David Brager, Citizens Business Bank (Ontario, Calif.). There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. Steven Schnall, CEO of Quontic Bank. The Appropriate CFPB Target Award.

Community 216

Community Fintech Industry Innovation 216

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

PYMNTS

OCTOBER 23, 2020

“Our mission is to empower freelancers to better manage their money and businesses, and we’ve seen exponential growth in demand over the past several months, as more people are looking for all-in-one financial solutions that are tailored to the unique ways they work,” he said, according to the release. “We

Capital 170

Capital Leadership Taxes Google 170

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. Importantly, Huntington has continued to focus on digital investments and its strong legacy of product management to remain a progressive regional bank. Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195

PYMNTS

JUNE 15, 2016

“I am glad Mike Passilla will continue to play a key leadership role in the business working with Matt and the commerce leadership team.” Previously, he has also worked in different senior roles in risk, general management and marketing.

Leadership 100

Leadership Community Bank Community Branding 100

Gonzobanker

JULY 11, 2019

New leadership could mean renewed energy and competitive spirit at NCR. The digital banking system market is as hot as summer in Atlanta as witnessed by NCR ’s acquisition of D3 Technology last week. Mind if we just call you both Dee Dee to keep it simple?). Part of Broader Changes at NCR.

Atlanta 137

Atlanta Digital Banking Analytics Leadership 137

PYMNTS

APRIL 20, 2017

Web Financial Group, a data-driven managed service solutions provider, and Selerity, an artificial intelligence (AI)-powered contextual search and automation company, announced Wednesday (April 19) they have partnered on content personalization solutions for the digital wealth market.

Groups 100

Groups social media Leadership Regional 100

Independent Banker

AUGUST 31, 2021

of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey. These days, there’s a lot to contend with as a community bank, from changing consumer behaviors due to the pandemic to uncertainty surrounding the economy and inflation. Quick stat.

Community Bank 170

Community Bank Community Lending Leadership 170

PYMNTS

MARCH 2, 2016

Google’s Australia and New Zealand managing director, Maile Carnegie, was poached by ANZ Banking Group to act in its newly created group executive digital banking role starting in July, Reuters reported Tuesday (March 1).

Google 100

Google Massachusetts Groups Leadership 100

PYMNTS

JANUARY 13, 2021

The cookie program is what keeps Girl Scouts thriving in communities across the country and is proven to build girls’ leadership skills and help them become successful in life.”. Lest it seem team PYMNTS is a bit over-enthused about the coming cookie rush, at least it can be said we are not alone. Billion.

National 166

National New York Leadership Analysis 166

Gonzobanker

FEBRUARY 20, 2021

GonzoBanker mothership Cornerstone Advisors’ recent What’s Going On In Banking 2021 research points to digital account opening being the top bank tech replacement priority in mid-size banks for the third year in a row. Digital banking providers answered the demand with digital account opening solutions.

Digital Banking 97

Digital Banking Lending ATM Atlanta 97

Gonzobanker

MARCH 22, 2023

Customer Experience – With customers jumpy and nervous, banks cannot afford to allow service lapses or information mistakes that could set off another wave of panic. Digital banking uptime, the speed and accuracy of moving money, and the ability to talk to informed bankers are vital right now.

social media 78

social media Capital Risk Management Strategy 78

The Financial Brand

JULY 7, 2020

Banking leadership needs to be skilled in crisis management and have the courage to disrupt themselves and their organization for the future. The post At Times of Crisis, Leaders Must Look Beyond the Present appeared first on The Financial Brand.

Leadership 41

Leadership Branding Management Digital Banking 41

Gonzobanker

AUGUST 13, 2018

The mashup of transactional digital banking and digital sales is well under way in the market, as is evidenced by Friday’s announcement by Q2 of its intent to acquire Cloud Lending Solutions. So a commercial lending/cash management digital mashup like this can speak directly to power.

Lending 73

Lending Leadership Digital Banking System 73

Jeff For Banks

JANUARY 14, 2021

A mid-2020 survey performed by Cornerstone Advisors showed that 51% of retail customers that opened a new bank account within the last three months did so at a large, national bank. Eighteen percent of that group opened an account at a digital bank. Two percent opened an account at a community bank.

Community Bank 130

Community Bank Community FDIC Strategy 130

PYMNTS

SEPTEMBER 10, 2019

But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases. Their hours may not easily dovetail with the 9-to-5 workday.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

SEPTEMBER 27, 2019

The firm operates a platform to automate tax and financial management processes for gig workers, sole traders and contractors. Business expense management company Teampay revealed in a press release a $12 million fundraise led by Tribe Capital, the company said this week. said this week. Everledger.

Payments 149

Payments Capital Taxes Lending 149

Cisco

MARCH 26, 2021

What constitutes a next-generation bank branch and how can one be implemented? Digital banking transformation is the number one priority for financial services institutions through 2021, and Cisco is ready to make that priority a reality. For year-round thought leadership, check out our FSI and Retail Blog Series.

Customer Experience 71

Customer Experience Retail Operations Security 71

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? The Strategy Award Goes to Axos Bank. There have been many come-and-go digital banks.

Idaho 181

Idaho Community Industry Strategy 181

The Financial Brand

NOVEMBER 10, 2019

Executive training programs for new and existing bank management must support future needs as opposed to reinforcing legacy culture. The post Do Bank Management Training Programs Create ‘Leaders of Yesterday’? appeared first on The Financial Brand.

Training 26

Training Management Branding Leadership 26

Gonzobanker

FEBRUARY 1, 2024

Leaders need to be honest about succession plans and realistic about the Fed and rate shifts, which led to compressed margins and pressures on investment portfolios and contributed to the failures of First Republic, Signature and Silicon Valley banks. While the mood felt upbeat and optimistic (maybe it was the sunny and mid-70s weather?),

Conference 88

Conference FDIC Arizona Industry 88

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

OCTOBER 22, 2019

That’s the message sent by Matt Good, senior vice president and general manager at Elan Advisory Services , during a recent PYMNTS discussion with Karen Webster. Those operations manage and own 50 percent of [U.S. bank] branches,” he said, “but only 20 percent of deposit growth has been with them over the last three years.”.

Community Bank 116

Community Bank Community Operations Leadership 116

Accenture

OCTOBER 3, 2019

To build a robust cybersecurity foundation, I think leaders should focus on three areas: Education: Leadership must understand the landscape and have regular briefings from cyber-experts. External threat intelligence, managed security services and fintechs can all be valuable additions.

Security 150

Security Technology Leadership Data 150

Gonzobanker

JUNE 26, 2020

Eighty-one percent of FI executives surveyed by Digital Banking Report believe there will be an even greater remote working opportunity in the future. Meanwhile, bank and credit union customers are learning, by necessity, how to access their accounts, sign critical documents and close on loans without going to a branch.

Survey 158

Survey Exercises Guidelines Operations 158

Fintech Labs Insights

MARCH 15, 2024

Real-world Insights : Gain practical knowledge from successful AI application case studies Discover New Technologies : Explore new AI tools and services for finance Enhance Skills : Deepen understanding of AI through expert-led sessions Gain Competitive Edge : Leverage emerging technologies for market leadership Understand Regulations : Navigate AI (..)

Conference 15

Conference Las Vegas Fintech Case Study 15

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Bank Acquisition of the Year. And this year’s Smarter Bank is … drum roll … USAA. ConnectOne Bancorp, Inc.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 4, 2019

Precision Lender reports 150 clients, and Cornerstone sees them mostly in commercial banks. Q2’s acquisition follows many years of paced, organic growth in consumer and business digital banking and a string of acquisitions including digital deposit origination specialist Gro Solutions and loan/lease origination system provider Cloud Lending.

Analytics 100

Analytics Lending Fintech Leadership 100

Jeff For Banks

MARCH 14, 2020

Our Executive Leadership and business readiness teams are monitoring the situation and are in close contact with health authorities, including the Centers for Disease Control and Prevention (CDC), to ensure we’re acting on the latest guidance and information. Our digital banking tools are designed to be easy to use.

ATM 78

ATM Policies US Management 78

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. The problem today is that most banks are not applying a true product management discipline to the debit and credit business.

Lending 114

Lending Analytics Analysis Capital 114