Gonzobanker

MARCH 22, 2023

If running the capital plan numbers indicates that growth needs to slow, banks will need new tactics to drive profitability, and a major focus will return around operating efficiencies. Digital banking uptime, the speed and accuracy of moving money, and the ability to talk to informed bankers are vital right now.

social media 78

social media Capital Risk Management Strategy 78

Gonzobanker

DECEMBER 19, 2022

GonzoBanker of the Year: Bank. David Brager, Citizens Business Bank (Ontario, Calif.). There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. Steven Schnall, CEO of Quontic Bank. The Appropriate CFPB Target Award.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. Importantly, Huntington has continued to focus on digital investments and its strong legacy of product management to remain a progressive regional bank. Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Bank Acquisition of the Year. And this year’s Smarter Bank is … drum roll … USAA. The Experience Award.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? The Strategy Award Goes to Axos Bank. There have been many come-and-go digital banks.

Idaho 181

Idaho Community Industry Strategy 181

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. The problem today is that most banks are not applying a true product management discipline to the debit and credit business.

Lending 114

Lending Analytics Analysis Capital 114

Gonzobanker

DECEMBER 17, 2021

Performance and multiples continue to be solid, outperforming most regional banks. Congrats to Randy and a great management team. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia. Lifetime Leadership Achievement Awards. GonzoBanker of the Year – Credit Union. Has it worked?

Fintech 147

Fintech Strategy Leadership Lending 147

FICO

JANUARY 24, 2018

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

Gonzobanker

MAY 14, 2018

At least one mid-size bank showed up with its entire exec leadership team AND board of directors. It turns out that a conference about storytelling, design, customer experiences, applied data and delivery is a nice team fit. The event included a mix of CLOs, COOs, CEOs and board members, not mainly CMOs anymore.

Branding 127

Branding Industry Apple Marketing 127

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Q: What will be your community bank’s greatest business challenge in 2023, and how are you preparing for it? Koger Propst.

Community Bank 91

Community Bank Community Tampa North Carolina 91

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.”

Chicago 98

Chicago Retail Branch Design Training 98

CB Insights

FEBRUARY 13, 2020

Leadership and board members. Stripe Connect and billing services help companies manage marketplaces, subscriptions. Payments companies assumed risk for losses associated with chargebacks, fraud, KYC, or AML, while also providing support, dispute management, and reporting. Company Leadership & Board Members.

Online 98

Online Company Retail Payments 98

BankNXT

JULY 3, 2017

Daryl Wilkinson talks about the potential for the role of the relationship manager in small business banking. What’s so small about business banking? on BankNXT.

Management 54

Management Customer Experience UX Leadership 54

Fintech Labs Insights

MAY 3, 2017

I started in a bank graduate programme straight out of university in a frontline role. I’ve held leadership roles in products, marketing, business support and channel management, and now lead a fantastic Digital and Transformation function at New Zealand’s largest (and best!) What sparked your interest in fintech?

Fintech 20

Fintech Examples Industry Leadership 20

Alex Jimenez

FEBRUARY 27, 2019

Like AI, IBM had an announcement about their new hybrid cloud offering “to help businesses migrate, integrate and manage applications and workloads seamlessly and with security across any public or private cloud and on-premises IT environment.” Open Banking/APIs. It must be built to serve the business.”. IBM Q Panel.

blockchain 40

blockchain Conference Security Innovation 40

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Product Demoed: Agile Mortgages. Key Executives. Key Investors. Kodak Alaris.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn.

Utah 60

Utah System Community Marketing 60

PYMNTS

JULY 24, 2020

Nike Restructures Corporate Leadership In Digital Push . Nike unveiled multiple changes to its top leadership Wednesday (July 22) as it seeks to accelerate its digital business as well as streamline customer experiences with a Consumer Direct Acceleration (CDA) roadmap.

Fraud 159

Fraud Leadership Kentucky social media 159