PYMNTS

MARCH 20, 2020

Users who clicked the links would see their computers infected with viruses. Malware targeting computers running the Windows 7 operating system were especially hard-hit, rising 125 percent, according to the report. For more on these stories and other recent fraud decisioning headlines, read the Playbook’s News & Trends section.

Industry 225

Industry Fraud social media Security 225

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. In fact, their slogan for the card is “Created by Apple, Not a Bank?.”

Cards 140

Cards Apple Data Innovation 140

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. How AI-Powered Analysis Drives Digital Transformation.

Regional 109

Regional ATM Report Alabama 109

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. PYMNTS: What keeps you up at night?

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

NOVEMBER 8, 2019

customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards. Trending: Malibu Poke Gets Personal With Facial Recognition To Order And Pay. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

Insights on Business

FEBRUARY 4, 2019

Businesses, big and small, must be able to adapt and innovate to the changing trends of the world around them. Adaption is hampered in business by operating in silos. This philosophy is the framework that IBM uses to collaborate, align teams, and form intent to solve users’ problems. Openness to new ideas is crucial.

Innovation 79

Innovation Software US Management 79

PYMNTS

SEPTEMBER 7, 2017

A portion of my daily routine also involves talking to our existing/potential customers and partners, understanding their perspectives on product usage, addressing their questions and exploring new opportunities. We target the shortest possible time to deployment for our new customers. bitcoin) and blockchain-based developments.

Analytics 116

Analytics Fraud Innovation Industry 116

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report. Availability of 24/7, real-time, up-to-date information.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report. Availability of 24/7, real-time, up-to-date information.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

PYMNTS

JUNE 24, 2016

Jordan recently joined Karen Webster for a live roundtable discussion on some of the hottest digital trends, speed dating-style. But an interesting question was posed: Are lockbox operations an obvious target for receivables disruption? Being able to approve cash quickly can be very significant from a customer satisfaction perspective.

Cards 109

Cards System Payments Technology 109

NCR

SEPTEMBER 5, 2017

This trend resonates across other industries too. Our research found that it is financially viable to offer a broader redemption package to consumers, as this increases the likelihood of customers going on to purchase other products and services from a company.

How To 45

How To User Experience Analysis US 45

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

PYMNTS

MARCH 17, 2020

Luxury goods shoppers are notoriously finicky when it comes to customer experience, and many luxury labels have a less than stellar track record when it comes to online user experience, with fashion brands frequently sacrificing user-friendliness or functionality for style.

Branding 146

Branding User Experience Retail Trends 146

Bobsguide

JULY 12, 2022

Auriga also allows customers already using their mobile solution to use the various WWS Mobile function plugins, all or in part, such as the touchless and cardless withdrawal, guaranteeing a fluid user experience. Plug and play – a growing trend. The post How are “plug and play” providers changing banking?

Software 88

Software Customer Experience User Experience Mobile 88

Gonzobanker

APRIL 26, 2023

Rather than end users sending a wire transfer or originating an ACH transaction, payment hubs provide a simplified customer experience with easy-to-understand options (e.g., Many financial institutions still segment their operations by payment rail, leading to a siloed back office and a disparate view of customer behavior.

Payments 157

Payments System Fraud Resources 157

Fintech Labs Insights

JUNE 22, 2015

The partnership “validates a lot of trends” said Social Money co-founder, Jon Gaskell in a telephone conversation after the deal was announced. “We provide a core processing solution to the bank at a cost effective entry point so (the bank) can provide a value added user experience.”

San Francisco 12

San Francisco Iowa User Experience Millennials 12

PYMNTS

JULY 8, 2019

According to Convictional Co-Founder and Chief Operating Officer Chris Grouchy , this is the crux of the problem of a lack of eCommerce technology adoption. An Amazon-like experience assumes that a supplier should on-board to Amazon Business or other leading marketplace platforms — this strategy can certainly aid in buyer-supplier discovery.

Data 191

Data System Marketing Retail 191

NCR

JULY 26, 2017

Financial institutions need to be ready to meet this level of expectation in an area that remains absolutely critical to the overall customer experience in retail banking: the self-service channel. Why self-service is so important. How to maximize availability.

Mobile 81

Mobile ATM User Experience Meeting 81

Fintech Labs Insights

OCTOBER 31, 2016

In a Fintech Trending post earlier this month, we highlighted Capital One’s live integration and Lloyd Bank’s proof of concept with Amazon’s Alexa. Consumers are now accustomed to the types of seamless mobile experiences provided by apps like Uber and Airbnb and want better banking experiences.”

America 12

America Millennials Mobile social media 12

PYMNTS

OCTOBER 18, 2018

Big investment fuels both of those industries, and expectations are increasing — sometimes cautiously, sometimes aggressively — about how the latest mobile infrastructure technology will boost merchant power and give retail operators more ways to reach more consumers, helping to usher in the next generation of eCommerce.

Retail 122

Retail Mobile Training Video 122

William Mills

MAY 11, 2016

11:37 am William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss major trends presented at this year’s Finovate and highlight key companies such as Malauzai Software, PayActiv and many more! Diana Chin (HR & Operations). Walk through the purchase experience. Virtual reality?

Video 40

Video Mobile social media Analytics 40

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience. How long have you been in the industry?

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

JANUARY 8, 2019

The medical device trend and distribution strategy. Various existing healthcare players have notoriously terrible brand and customer experience, which has been Apple’s focus as a company. The CareKit website indicates a focus on chronic disease management and surgical episodes (pre- and post-operative). Conclusion.

Apple 78

Apple Data Industry Study 78

PYMNTS

JUNE 17, 2016

The advantages, of course, are that these larger retailers are able to efficiently and accurately manage and track inventory, manage and track customers, and manage and optimize store operations, among other things, throughout their physical channels. That was OK when all a consumer did was swipe her card at a terminal on a counter.

Retail 100

Retail Online System Strategy 100

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. Includes a customer health meter, ACME;s scores compared to scores of other companies. Also a pretty good customer experience. operation of Russian-based company. Turning Data into Insight and further into Action. I think they do.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

OCTOBER 10, 2017

A host of startups have emerged to capitalize on this trend. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. It can burden users with excessive information and friction that ruins the user experience.

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. These bots aim to improve customer experience and reduce manual tasks.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. Whoa Horsey” Technology Trend – Chatbots. The big bang project is over.” From Hancock Bank’s Jennifer Wilson at FIS Connect. That kinda scares me.”.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Be Careful What You Wish for Award – To all those Fintech providers that can now get an official bank charter to operate within the confines of simple regulatory requirements. Whoa Horsey” Technology Trend – Chatbots. The big bang project is over.” From Hancock Bank’s Jennifer Wilson at FIS Connect. That kinda scares me.”.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

Alfa-Bank offers a wide range of products and operates in all sectors of the financial market, including corporate and retail lending. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. BehavioSec enhances security without impacting the user experience.

Company 12

Company Software Analytics Mobile 12

CB Insights

APRIL 3, 2018

But dropping industrial robot costs are bringing manufacturing bases closer to the site of demand, with retailers like Adidas benefitting from this trend. Operations are scheduled to begin in 2018. When fully operational, the system will make one T-shirt every 22 seconds. We will install 21 production lines. online solutions.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78