Abrigo

SEPTEMBER 28, 2022

Construction loan risk management software leverages technology and sound process management to pull construction lending away from its manual roots. You might also like this webinar, "How to manage a high-performing construction loan portfolio." Construction loan management software. Those days have passed.

Lending 195

Lending Software Risk Management Management 195

Abrigo

SEPTEMBER 11, 2023

You might also like this webinar, "Banking as a service: Objectives, opportunities, and obstacles." Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. Learn how technology helped a financial institution during uncertain times.

Risk Management 195

Risk Management Data Technology Fintech 195

Perficient

DECEMBER 2, 2020

We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th. Manage email and app notifications and alerts. Don’t Wreck Your Customer Relationships. Something he mentioned during the call stuck with me.

Data 294

Data Customer Experience Case Study Branding 294

Perficient

MARCH 11, 2021

In a recent episode of Becker’s Healthcare Podcast, Paul Griffiths , General Manager of Digital Health Solutions, joins Brian Zimmerman, Custom Content Editor with Becker’s Hospital Review. Who owns the patient experience in a health system. LEARN MORE: Explore the blog series Paul mentions in this episode.

Management 309

Management System Technology Customer Experience 309

Perficient

JUNE 3, 2020

The announcement this week from AWS and Red Hat to bring managed OpenShift to AWS cloud has me thinking about other great combos such as chips and salsa, or the sun and moon, or Simon & Garfunkel. Customers are the winners here. Check out our on-demand OpenShift on AWS webinar and demo. To learn more.

Customer Experience 443

Customer Experience Technology Innovation System 443

Perficient

DECEMBER 2, 2020

In a new episode of Becker’s Healthcare Podcast, Paul Griffiths , General Manager of Digital Health Solutions, joins Brian Zimmerman, Custom Content Editor with Becker’s Hospital Review. Who owns the patient experience in a health system. Listen to the podcast now.

System 348

System Management Technology Customer Experience 348

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment. But the benefits of automation are a key part of the customer experience.

Lending 221

Lending Risk Management Community Management 221

Perficient

AUGUST 12, 2020

Change Management for Teams to Realize ROI , presented by Perficient Management Consulting Principal and Organizational Change Management Chief Strategist, David Chapman. For more insights from our Microsoft leaders, please check out our Microsoft blogs or have a look through our webinars. Other Microsoft Insights.

Management 332

Management Meeting Tools Technology 332

Abrigo

JANUARY 17, 2023

Automating SMB and commercial lending elevates your customer's experience From making it easier to apply to speeding up loan closings, automation can helps make business lending customers and staff happier. You might also like this on-demand webinar, "Strategies to grow your commercial loan portfolio." Whitepaper.

Lending 195

Lending System Customer Experience Case Study 195

Abrigo

DECEMBER 14, 2023

You might also like this on-demand webinar, "Strategic plan: How to develop and monitor at your financial institution." In a recent webinar , Abrigo Senior Advisor Paula King provided practical tips to help develop a strategic plan that aligns with your financial institution’s goals, enhances competitive advantage, and drives growth.

Lending 221

Lending Risk Management Meeting Survey 221

Abrigo

FEBRUARY 13, 2020

Using a banking relationship manager helps your financial institution capture all customer/member information in a consistent, efficient manner. Use customer relationship managers to elevate relationship banking. Create a more personalized customer experience and manage your relationships more efficiently.

Community 273

Community Lending Management Innovation 273

PYMNTS

JUNE 24, 2020

On a recent National Retail Federation webinar Target CEO Brian Cornell was asked about the most important factors facing retailers as they continue to deal with the business disruption caused by the pandemic. He listed a few of them including taking care of employees, keeping clean stores and …. Trust,” he said. “I

How To 141

How To Management Retail National 141

FICO

MAY 19, 2016

In my last post, I discussed the eight disciplines critical for companies looking to improve their maturity in managing customer experience. The post Are You on the Right Path to Customer Experience Maturity? With increased maturity comes a sustainable competitive advantage that is hard to duplicate.

Customer Experience 63

Customer Experience Resources Course Strategy 63

Abrigo

OCTOBER 21, 2021

Watch the webinar, "Capital Planning for Banks & Credit Unions: Gearing up for Growth in 2022". Watch Webinar. Ensure happy customers To attract lending opportunities, you can enhance the customer experience in both time and ease. And so, we wait. Get the latest on how to plan for growth. Consumer Lending.

Lending 195

Lending Strategy Trends Marketing 195

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. We at Perficient leverage Customer Experience Mapping the most. So how do you embark on this journey?

Data 497

Data Customer Experience Analytics Industry 497

ForwardBanker

JANUARY 24, 2018

The customer experience has solidified itself at the top of the podium as a competitive differentiator and deal breaker. If onboarding is one of the first impressions treasury management clients get of their bank, it makes sense that many banks are eyeing up the lofty idea of re-engineering their current processes.

Technology 33

Technology Customer Experience Management Banking Trends 33

Abrigo

FEBRUARY 23, 2022

Making small business loans efficient and worthwhile Digitalizing the lending process can help financial institutions win small business loans and meet customers' needs. You might also like this webinar on small business lending best practices. Jump-Start Digital Transformation with Change Management. Credit Risk Management.

How To 195

How To Lending Software Survey 195

Abrigo

FEBRUARY 27, 2020

They are routinely experiencing processes that add costs, delay turnaround times, and can lead to inconsistency in pricing and risk management. The types of inefficiencies and delays are those that can also result in unhappy customers and staff. The sample, while not necessarily representative of the entire universe of U.S. Learn More.

Lending 243

Lending Survey Data System 243

PYMNTS

OCTOBER 20, 2017

ATMs have been around for decades, along with the challenges they pose for financial institutions – including security of a machine that can hold hundreds of thousands of dollars; the financial burden of operating a fleet of such complex machinery; and management of the suppliers, solutions and technologies that go into making an ATM tick.

ATM 101

ATM Operations Customer Experience Security 101

ForwardBanker

JANUARY 24, 2018

The customer experience has solidified itself at the top of the podium as a competitive differentiator and deal breaker. If onboarding is one of the first impressions treasury management clients get of their bank, it makes sense that many banks are eyeing up the lofty idea of re-engineering their current processes.

Technology 28

Technology Customer Experience Management Banking Trends 28

CB Insights

SEPTEMBER 28, 2020

Webinar: How Insurtech Builds Resiliency. Get the slides and recording from our recent webinar to learn how insurtech startups are helping insurers cut costs, manage risks, and improve customer experience. First name. Company name. Phone number. Want the full post?

Customer Experience 69

Customer Experience Industry Management Company 69

CB Insights

SEPTEMBER 29, 2020

Webinar: How Insurtech Builds Resiliency. Get the slides and recording from our recent webinar to learn how insurtech startups are helping insurers cut costs, manage risks, and improve customer experience. First name. Company name. Phone number.

Google 77

Google Apple Marketing Customer Experience 77

Abrigo

MARCH 2, 2023

Experts have highlighted numerous lessons from Southwest’s experience, many of which can benefit bank and credit union executives, regardless of their institution size, as they manage competing priorities for spending and growth initiatives on banking solutions. A failure in back-office technology directly affects customer experiences.

Technology 195

Technology Lending Community Software 195

Abrigo

MARCH 3, 2022

CFIs are poised to regain the small business lending market Community Financial Institutions can leverage technology to improve customer experience and regain the small business lending market. Learn more with this best practices webinar. Watch Webinar. Stay up to date with small business lending. Keep me informed.

Lending 195

Lending Community Marketing Community Bank 195

CB Insights

DECEMBER 21, 2020

Webinar: How Insurtech Builds Resiliency. Get the slides and recording from our recent webinar to learn how insurtech startups are helping insurers cut costs, manage risks, and improve customer experience. Below, we look at where the move to digital payments is set to have the biggest impact on insurance.

Payments 54

Payments Customer Experience Industry Mobile 54

Perficient

SEPTEMBER 29, 2020

In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discuss: How marketers have already adapted and where they see the most opportunity moving forward. Ways to identify and meet changing customer expectations, wants, and needs. Missed the webinar?

Marketing 294

Marketing Branding Data Industry 294

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. We have webinars , whitepapers , and other resources to make your job easier. or largely focused on the domestic banking market.

Community 195

Community Lending Maine Resources 195

Cisco

MARCH 3, 2021

Financial Services institutions have experienced unforeseen challenges and significant disruption during the Pandemic and beyond, but also unprecedented opportunities to accelerate growth and digitize business operations to enhance employee productivity, customer experience, and innovation.

Strategy 77

Strategy Cyber Security Survey Security 77

Perficient

JANUARY 19, 2021

Customers can’t shop as they normally would, causing complications for customers who aren’t digitally-savvy with online tools, such as a size chart or cart management. These mature retailers have full visibility and capability of managing returns in any way the order was placed.

Retail 309

Retail Examples Branding Cards 309

CB Insights

AUGUST 27, 2020

Webinar: How Insurtech Builds Resiliency. Get the slides and recording from our recent webinar to learn how insurtech startups are helping insurers cut costs, manage risks and improve customer experience. Become a CB Insights customer. If you’re already a customer, log in here. First name.

Boston 36

Boston Customer Experience Software Management 36

CB Insights

JULY 21, 2020

Webinar: How Insurtech Builds Resiliency. Join Principal Analyst Mike Fitzgerald on July 23rd to learn how insurtech startups are helping insurers cut costs, manage risks and improve customer experience. First name. Company name. Phone number. Want the full expert post?

Industry 71

Industry DC Texas Washington 71

Abrigo

AUGUST 26, 2016

Sageworks Senior Risk Management Consultant Rob Ashbaugh said many financial institutions are focusing on portfolio growth in order to offset the profit-pinching effects of low interest rates and thin margins. Eleven percent of bankers said improving the customer experience is the most important priority, according to Sageworks’ survey.

Survey 150

Survey Risk Management Leadership Strategy 150

Celent Banking

SEPTEMBER 9, 2016

Recognising that technology is a key enabler for efficient treasury operations, an increasing number of Fintech firms are creating specialized solutions for corporate financial management. As baby boomers retire, financial management staff is getting younger reflecting the demographic changes influencing Fintech growth.

Fintech 100

Fintech Innovation Regulation Big Data 100

Insights on Business

JULY 23, 2018

That said, there are two points where they seem to agree: 72 percent expect more emphasis on customer experiences than on products over the next few years. CxOs recognize the demand for people with skills to manage new markets, new business models and new ways of engaging with customers and business partners.

Innovation 96

Innovation Security Case Study Strategy 96

FICO

AUGUST 21, 2020

At the same time, banks doubled down on their commitment to customer service and experience; customer acquisition was a major challenge during the Great Recession, so focusing on the retention of good customers became a priority. Turning Up Fraud Defenses—and Customer Education. by Doug Clare.

Fraud 52

Fraud Customer Experience Tools Analysis 52

Gonzobanker

JULY 10, 2020

Now that the PPP frenzy is over, get ahead of your next loan opportunity and start managing your portfolios. Elevate priorities that support digital, automation and customer experience. Will an ITM or ATM be enough to retain customers? Risk Management. Where will you see TDRs emerge?

Risk Management 88

Risk Management Capital Strategy social media 88

Accenture

SEPTEMBER 13, 2019

Many view instant payments as a powerful catalyst to re-architect financial infrastructures and how payments are managed. Instant payments are also top-of-mind as customer experience becomes the currency of competitiveness in retail and commercial payments. 1 InstaPay Tracker. billion by 2023”. 5 [link].

United States 151

United States Payments US Survey 151